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Location, good because near exit Ayer Keroh Not so good - amenities like towel, u have to request for extra even this room is for 3 pax. Other than that room is good Beds (1 single and 1 king) and pillow are comfy enough for 4 pax. Also got other amenities including breakfast for 3 pqx

Suitable to make a Rest N Rejuvenate type of place. Ample parking space available during weekend. Had an issue during check-in but the receptionist able to solve it. A heritage fee is required when check in. The room itself is spacious but the atmosphere can be improved. Very suitable place to slept if you have any event nearby to the place. MITC, LHDN, Mydin and plenty of eatery nearby.

From the sweltering heat of the lobby to sp**** staffing, everything says “we only wish we are a 5-star but...”. Mudzaffar looks like they are a hotel training academy specialising in aiming at generating as many as guest complaints as they can possibly get. What they actually do with the complaints is anyone’s guess: probably classify them under OSA. These are the training areas that we experienced: 1. Air-conditioning in lobby not functioning. Probably for vocational trainees under find the cause. Or for finance officers on how to brutally reduce cost. 2. Inadequate staff to handle concierge. Designed for managers who can see the effects 3. Shops not opened. For time management trainees to see relationship between opening hours and revenue 4. Toilet with no hand drying facilities. For maintenance staff is and why the floor and door knobs are wet 5. Late check in: Staff learning to admit guests strictly at 3pm check in time despite hotel near empty on Sunday at 2:00pm 6. Slip shod construction. Meant for building students to see how to frustrate a 5-star claim 7. Room: 2 pillows for a double bed. Not even one extra in the cupboard. TV no reception until a few hours passed by. Room painted, no wall paper. Shower water pressure low. They give only one key card. All for trainees to evaluate the savings made. 8. Upon reaching the room there were 4 plates left by previous guest by the door. When we came back from dinner at 9pm, they were still there. Called reception and they casually replied “we will send someone to clear them” unperturbed by what happened. That off the cuff reply proves training works at this Academy. In all the Mudzaffar Hotel Training Academy is highly recommended for those who are into the academics. Not for a real hotel guest with out of norm expectations of staying in a hotel for comfort and rest.

Had an incredible experience at this hotel! Our room was wonderfully spacious, perfect for our family's needs. What really stood out was their exceptional service. I mentioned my son's 2nd birthday and asked for simple decorations - they went above and beyond! The staff surprised us with beautiful decor and a special cake that made our little boy so happy. I was truly impressed by their thoughtfulness and attention to detail. The hotel's effort to make our celebration special showed their commitment to creating memorable stays for guests. Highly recommend for anyone looking for a hotel that goes the extra mile!

I spent a night here after my talk in a nearby hospital. It is located at the business area of Ayer Keroh, which on the contrary, is not very busy. As it is one of the tallest building around, finding the hotel is not difficult. As the title suggest, it is a basic no frills hotel. The lobby is small and well lit. The room is clean and functional. It was well worth for the price. The issue is since it is fairly cheap, the hotel seems to be choice of the rowdy Mainland Chinese tourists. The breakfast was where they displayed their disorderliness.

Nice resort with reasonable price, comfy and peaceful atmosphere, convenient car parking in front of the room. Room has air-con and fan, bathroom cleanliness could have been better and no Wifi provided.

Seri Malaysia (government incentive) hotels is a franchise of affordable family hotel that gives value of money. The one in Ayer Keroh Melaka is meant for the touristy Ayer Keroh area with surrounding tourist attractions. Now that Ayer Keroh’s novelty is lacking from its heydays (its been 3 decades), the area lacks visitors. Seri Malaysia could do with a complete makeover as it is well located and has large grounds and good traditional architecture. But here lies the dilemma, franchisee cannot afford the huge refurb cost so it remains as it is. Some rooms have been refurbished with carpet and drapes changed but the old fixtures are still there that takes back to its glory 30 years back. Common (not in room) ironing facilities and self service laundry machines. Service is lacklustre (the staff do try to do their best, mind you) maybe due to low morale because of sp**** occupants. Food is so so. With tourism struggling, there are many hotels that offer low rates to survive. It is the buyers market. Seri Malaysia may not be able to offer any lower rates but they can attract with better quality service and restaurant, perhaps with bundled tourist products and meeting package.

The room is still relatively large, but a bit old. There is no elevator and the stairs are narrow. Simple accommodation is no problem!