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We recently stayed at Park Royal Penang Resort and had a wonderful experience. One of the standout features was the complimentary ice dispenser in the level lobby — such a thoughtful and convenient touch, especially on hot days. We were also pleasantly surprised by the daily complimentary biscuits, which added a lovely personal touch to our stay. The resort is perfectly located near the beach and a lively stretch of bazaar street, where we loved the night bustle. There are plenty of dining options just outside the hotel, making it easy to explore local flavors. We also got great help from the customer service team, who assisted with transport arrangements to explore around Penang — so convenient! The staff were always friendly and greeted us with a smile. The hotel itself is clean, well-maintained, and very convenient, with all the amenities we needed for a comfortable stay. The staff were friendly and attentive, ensuring that everything went smoothly. Overall, we truly enjoyed our time here and would highly recommend Park Royal Penang Resort to anyone looking for a relaxing and hassle-free getaway. Since we had to check out early and had already paid for the breakfast buffet, we requested them to pack breakfast for us. They graciously accommodated our request and made sure to pack the pastries, which was a lovely touch. The level of service truly exceeded our expectations. We had such a great time that we will definitely return to this hotel on our next trip to Penang.

Excellent

I so enjoyed with the place👍🏻 the location of by the sea is so strategic👍🏻 will repeat the place again😊

The shop is only 200 meters away from Batu Ferringhi Beach. The boss is a Chinese and has a very good attitude. Every time I go out and run into him, he always asks if he wants to take his clothes with him. The washing machine on the roof is washing sheets all day long. We pay special attention to hygiene. Compared with the local Malay and Indian shops, the hygiene and cleanliness must be praised. It rained all the time when I stayed there, and the clothes could not be dried after washing. The boss helped to dry them directly. This is the most comfortable hotel to stay in during a week in Malaysia.

Booking with TRIP.COM is super easy peasy, there is no hidden charge. Room was as expected, worthy with the price. All facilities provided functioned well. The only concern with my booking was the type of room. I picked room with twin bed, but then I got one queen bed and the hotel did not let me know during check in. Anyway it was not a big issue since I came with my family and only for one night stay.

The room has two bedrooms and one living room. The sofa in the living room can be used as a bed. It can accommodate up to 6 people. The landlord will inform you of the accommodation details by email, and you can call the housekeeper on the same day. She will arrange check-in and parking at the door, and take you to the room to introduce the details. A deposit of 100RM is required for each key and access card. You need to swipe the card to enter the building and enter and exit the beach. The security is very good. The room has complete tableware, and you can cook simple meals. There is also an oven. There is a washing machine, but no dryer. Summer clothes will dry in a short time. There are many hangers, and you should bring your own laundry detergent. There are no extra towels for the swimming pool and beach downstairs. The sand on the beach at the door is slightly rough. It will be finer and less crowded after passing the long embankment to the west. There are basically no shells to pick up on the beach. The night market along the street is very lively, and it is like an empty city during the day.

Friendly service and clean interior make it a pleasant place. The bedding and bathroom are especially clean 💛 My family will definitely come back here again. 👍😍😍😍

Serene and beautiful hotel at strategic location, not so crowded compared to other hotels nearby. The rooms are perfect with direct view of beach and staffs are so friendly, attentive and efficient. A perfect closing for 2024.

First time to explore and have an amazing and enjoyable day at Hard Rock Hotel Penang. It was absolutely stunning view from the room. I could see the pool and beach view through the balcony of my room, breathe the fresh air and enjoy the scenery. 🏖️🏖️🏖️

Great for a family holiday with a massive pool and also right on the beach. Monkeys were an added surprise too! Interior is a little dated and could do with a bit better cleaning, not that it was dirty though. Location was great too, far enough away from the action that it was peaceful but close enough that you werent missing out. All the staff were amazing too, some of the most friendly I have met. They must be doing something right, place was busy and a great atmosphere there from dusk til dawn. Definitely family oriented, so keep that in mind if you're looking for a no-noise, romantic getaway.