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The place is quite run-down for the price they charged. The room was spacious but not really well maintained. There's only one viewable tv channel. The bathroom condition was sad. The wifi was almost non-existence. You can only receive wifi signal at the lobby!

I was not placing too high a hope after reading the reviews online. But when I stayed there for 3 nights, I realized my fears was unfounded. Celcom reception was good even in the room. I can even have my zoom meeting and remote access my office comp with almost no lag. Wifi at the lobby is good as well for teams . All the staff are friendly and accommodative. Even the enquiry staff replies email fast after my barrage of questions as it is my first time to Malaysia after the pandemic. The rooms are very clean. Never stepped on a cleaner floor before even in 5 star hotel. The resort gives a very nature vibe good for a break from modern life. A lot of natural elements. The pool is great to spend the day. Food nothing to scream about given it is a 3 star hotel. But is good for a decent meal. Overall is a place I can go back and spend some time unwinding and bond with family.

Excellent location. Just a short distance exiting the Karak Highway at the East Bentong exit. The resort is 10 minutes away from town. It's so convenient to shop or go out for meals. Cosy Balinese style rooms, wood panels, walls and doors. The rooms are fully air-conditioned. There's ample parking lots inside. Receptionist is available 24 hours. Sadly missing, no swimming pool, and the restaurant is closed since the Covid pandemic. But since it's just 10 minutes away from town where there's plenty of good restaurants, it's no issue at all. Bottled water and coffee is free and there's a kettle, so there's always the option of cooking instant noodles or other fast cooked meals using boiled water, if you do not wish to go out in the middle of the night. Free WiFi is available but the signal is not strong if your room is further away from the reception area. If you have a Malaysian SIM card, reception is 4G anytime.

Very comfortable

The price is ok but the place is abit secluded and run down. Place is stuffy

Comfortable environment

Booking under bed type does not match. Disappointed with the hotel. Swimming pool area too dark during at night. Can’t swim at all. Danger. Outside landscape is good.

Hot spring surrounded by nature, spacious and clean room and availability of bfast - my top 3 things i would go for when going for a short escape hence the reason i went to eRYA by Suria Hot Spring for the 3rd time. Kudos to the team for keeping the place warm and welcoming.