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Positive side: There's electric jug provided, even though no tea/coffee sachet there. TV functions well. Three mirrors including one in the bathroom. There's a wardrobe but not enough space to hang the towels. Got air conditioner n fan. Negative side: The room was quite small for triple. The double and single bed were combined together😔. The toilet was dirty especially the toilet bowl, there were stains everywhere ☹️. Only two lamps in the room without bed lamp, one switch for them. No lift... Luckily our room is only on the second floor.

1. The bed sheets and blankets have red colour watermark！ When we inform the worker they just simply said that all the bed sheets and blankets are the same and pass you a white colour cover and they refuse to change a new bed sheets a d blankets for you! 2. The wifi connection is bad ! 3. The air conditioner is not functioning! When you identify the problem to the workers, they just put you to wait one hour at the mid night to test the air conditioner before they change the room for you! 4. Early morning keep knocking your door and wake you up just to take a remote control from your room! 5. The Indian receptionist who work and night shift talk with glasses super unfriendly and provide horrible service! After all this incident they never say “Sorry” at all! Cleanliness, facilities comfort and staff this four items shall not score more than one !

cute budget hotel. Was here to celebrate my wife birthday. We love the ambiance and the hotel hospitality. The hotel was in Jonker road. Just walk around the road and can reach back to hotel when we tired. The only drawbacks is the parking is a lil bit far around 800m from hotel. The breakfast is basic, but we don't care as there are other food that we can enjoy. Overall experience we would love to visit the place again

This place is definitely not a 3 star hotel and should be downgraded to a 1 star. Staff at reception seem like they do not want to be there and come across quite rude at check in time. The lifts are small so lucky there were not many people staying here otherwise there would have been long wait times. Corridors leading to the rooms are open air (not really an issue) except there are quite a few leaks when it rains and the staff just put buckets under the leaks instead of fixing them. The worst thing about this place is the rooms. Tiny is an understatement. You can barely walk in the room. It is not really clean and very dated. Good luck trying to fit in the shower if you are a bigger person. Not only is the bathroom small but if you want to have a shower and you're a larger person it is extremely difficult as the door barely opens half way and you have to all but become an Olympic gymnast. Once you make it into the shower if you would like to have hot water you would have needed to get a degree to figure how the system works. Trying to sleep is impossible especially if you are in a room by the main road on a weekend. You can hear every little bit of street noise (don't know why they even bother having windows) and then the fireworks go off in the early hours of the morning (2 - 3am) - granted this is not really the hotels fault. The air-conditioning barely works and is probably older than my grand mother and due to the outdoor units being placed near the dumpsters you get the refreshing smell of trash. In summary do not book this place even if it your last resort. You're better off sleeping on the street. 2 rooms for 2 nights cost us NZ$349 (MYR 943.11) which would have been much better spent doing something else. Just my opinion but choose somewhere else.... anywhere else!!

This is a fantastic hotel. Our room were very comfortable. Enjoyable. The bed was large and very comfortable. Good facilities. Highly recommended hotel.

The hotel was much bigger than we had anticipated. It is a really beautiful place, hidden away in the nice city of Melaka. The lobby is beautifully designed, but freezing and the whole hotel seemed drenched in some kind of perfume, which made me a bit dizzy. Our room had the weirdest smell- but I think it was intentional...as though they had made it smell like that on purpose...like mouldy hay. The room was really pretty and the little patio is a nice touch. We informed the desk that we's be checking out at 12:50. but still, the same concierge called us at 12:00, waiting impatiently for us to check out. We were also hardly ever greeted upon entering the hotel. Weird. Once everything is done, I'm sure it will be a nice place. I wish the plants were real. They are all plastic and it shows, unfortunately. The location is perfect, just around the corner from China Town and Junkers Walk. I think it's a decent place to stay for a night or two.

Hotel is clean and suitable for families. The bed was great. Room service was quick. TV had sufficient channels and quality and size of screen is good. Plenty of water provided in room. The view of the junior suite was good but would have been better on a higher floor. Bathroom was huge and guests could request for chair within for elderly. Has sauna and steam room in the hotel but no spa. Seems a short distance from Jonker but will the long and unpredictable grab and room situation in melaka, the location of hotel becomes a inconvenience. However, air-conditioning is unable to be controlled and was too cold at night. Breakfast needs a queue, and food is not fantastic and has no signature dishes that you can remember after. Hotel does not respond much to request such as high floor or that there is a third guest in the room despite paying for an extra person. This is evident when the bathroom amenities, bathrobe and slippers provided were still in pairs. Though Hotel did top up more after the first day. When they do top up, they are not stingy.

We stayed at the hotel for 2 nights for my family vacation. My family has 2 small children, we had a great time here. The family apartment is very spacious, comfortable, clean. The apartment building has a swimming pool for adults and children. There was a problem with the door lock in the living room bathroom, but it was fixed by the owner the next day. It was not a problem. We really like this type of accommodation. We will come back next time.

Family rooms are the same like 10 years ago,it is run down.Need ramps access,no porter service. Breakfast buffet is okay,wish they kept their dine in service.Missed their superb cendol. Upon check in ,saw two kids in swimming gear sadly turn away when they found out the swimming pool is under repair. Heard its okay later that week

Very nice and comfortable place to stay.. clean and service provided by Kim and team and efficient. Will highly recommend to all .. I will lole to stay with same provender and place to.. good location very near to jonker walk also..kudos to kim and team