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I had a great experience with the good hope hote. staff was incredibly helpful and kindness The room was wonderful, clean and big. Wifi and parking ok for me. aIrcorn enough for me very cool I will introduce this hotel to my friends And one day stay back this hotel .

Well after a hiatus of 4 months, I was ready to travel..since it was a trip with friends, we decided to budget it.. I was not expecting much when we booked Bzz..infact I was expecting the worse... but I was pleasantly surprised as the hotel was new so all the fittings were very good ..it was clean and very comfortable...although due to the SOP ..the restaurant was not operating , so didnt try the food.. but for the price it was definately worth it

The hotel is located at one end of the Sutera Mall area. However, it is nearer to the few karaoke places and massage area that we like to visit. Less noisy compare to the other hotels. Is good for family of four. Although this round we went, we found ants on the floor. Hope the hotel can do proper cleaning.

location is not so bad. the toilet is clean. the hot water is not working perfectly. the tv is not working. linen need to be replaced

Attended a wedding near Skudai Johor and decided to put up a night after the event. The check-in was quick enough though I came at around 11.00pm. Booked a superior triple room which came with a queen bed and a single bed. Plus point, though a small capacity room, it had three clean towels and bathroom amenities such as three toothbrushes. The hotel occupies part of the shop lot but did not fail to provide a security guard for the parked cars of the hotel guests.

Really like the hotel. Affortable, clean room, and good location with eateries. The room really comfort their guess. Provided good aminities which not many boutique provided as redpine provided. Tv really clear and sufficient channel. Overall room i rated 4/5 Reason i booked at the hotel as it near to the Stadium and JdT provide free shuttle to the stadium. If im not wrong its the only hotel have at the area where shuttle bus provided. What make me mad and give low rating is during check out i was treated REALLY REALLY REALLY RUDE BY the receptionist. When i approached the counter the staff seem didnt like me as im interupting while he was doing his work. Then rudely he ask my room number and then without saying anything and didnt looked at me he return my deposit. Then i just walk away dont want to cause any trouble. ( not all the staff behave this way, check in staff was ok and i guess overnight staff finish work greeted me when she exit the hotel) sorry this is the worst hotel staff that i experience in my entired life. Cant accept rudness so hotel staff i rated 1/10... Will i come back? Definately as the hotel provided good room and surrounding... i just hoping didnt get attended by the same rude staff on my nexr visit to the hotel

I was pleasantly surprised to come across The Point Boutique Hotel while scrolling Agoda for accommodation for a 2D1N staycation in JB. It turned out to be even better than expected. The staff were friendly, professional, thoughtful and made us feel at home and welcome. Special mention to Devi and Geo who assisted us throughout our stay. The lobby immediately gave a feel of serenity and cleanliness, professionalism. We took a family room with one queen bed and one single bed. The layout of the room made it feel like a mini studio - it did not feel squeezy at all. I appreciated the unique furnishings and little but important details. For instance: 1) room window could be opened for ventilation. 2) window blinds were clean and could be adjusted. 3) bathroom was large and well organised. It had an air fan to keep the air flowing and floor dry. Bathroom also had a window which helped with ventilation. 4) Loved the rain shower. Water pressure and temperature were adjustable. Though there was no shower curtain, the layout of the bathroom ensured that other areas would not get wet at all. The tiles of the bathroom were the non slip kind as well so that was great as I was traveling with my dad in his early 70s. They also provided very thick hotel standard bathroom floor mat and bathing towels. 5) Toiletries were on point, neat and sufficient. Toothbrush was sealed. Appreciated them putting glass cups in the bathroom for usage. My only complaint was that the toothpaste was a bit too mild tasting and not very effective. 6) The bed was big and comfortable. There were also bed side lights which operated by sensor system- very nice touch and modern. The bedside also had power sockets for easy charging of phone. This was very thoughtful and attentive. 7) Water kettle, bottled water, tea/coffee sachets are all wonderful thoughtful amenities. Painting in room also modern, tasteful, classy. 8) Mirrors in room and towel rack are also attentive and well thought through touches !

The hotel staff is very welcoming and helpfull. Thank you to Executive Puan Sarimah Sapwi on your kind helpfull. I was here attending company training. What I want to say is it the ballroom is very spacious and comfort. The room ia a sound proof. The food is very good and deliciuos. It is variety and very tastefully. The High tea also very good especially a mee goreng mamak. Overal is very good.

I had stayed in this Hotel twice before. My previous two occasions were not allocated a corner unit. This time I was allocated a corner unit which was great, but outside my room there were 2 ironing boards and hangers on the wall, there was also a wall fan. It is a good initiative to have ironing provided but not in the corridor. After 10pm there were many paxs ironing clothes at the corridor talking loudly and laughing loudly. In the morning, as early as before 7am, I can hear paxs ironing again. The sound of iron hitting against the ironing board is loud and when the fan is switched on, the sound of hangers hitting each other is also Irritating. we checked out early at 10am instead of 12noon as the noise is irritating. Everything was perfect except the noise in the corridor.

My second stayed here and breakfast is included if booked directly online. The receptionist and staff are helpful and friendly. The facilities are very complete. Room as per picture .. fast check in/out. Bed are very comfortable. Everything is worth and nice. 24-hrs Indian Muslim food just opposite the hotel. Perfect location. Nearby to Paradigm Mall & Sutera Mall JB. 5 stars facilities with 2 stars price. The room is cosy and very clean. Parking is limited but easy to find behind or surrounding the hotel. A decent buffet style breakfast consists of noodles/nasi lemak, sausages, nuggets, bread with jam & butter, half-boiled eggs, juices, coffee & tea. Better than what I expected. Definitely will stay in this hotel again for my next business trip here! I will return to this hotel for future stay. The location of the hotel is superb, just a ten minute walk away bars and restaurants a plenty, what makes it so special is the way they make you feel very welcome, from cleaning staff, and receptionists a really great team. However, you would be able to hear noise from the street. If you are sensitive to noise or prefer soundproof, suggest to booked the windowless room.