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What a lovely place! The room is clean and spacious. Enough storage possibilities. We found the crew very helpful and friendly. The hotel offers a lot of information and discounts for activities around Arcen. Our room was located next to the garden opposite the restaurant. Very confenient :-) We thought it might be noisy but it wasn't at all.

The hotel is conveniently located very close to the highway. Unfortunately, I had a room that was on the highway facing side of the hotel, so you had to have the windows closed in order not to hear the noise of the passing cars. I was a little surprised because the booking was made directly through the hotel's website. It is said that you usually only get slightly inferior rooms when you book through an accommodation booking website. The room was otherwise quite okay, everything was clean, but the furnishings were a bit plain and functional. The hotel has its own parking lot, but I found no space there, because the hotel was well booked. However, there is a public parking lot nearby where I could park my car. The breakfast buffet was generally acceptable, but the small pancakes were quite hard on one side and not as fluffy as one would have liked.

We required 3 beds so were in the older part rooms not as nice as the new ones , no iron, ironing board (i had to ask the reception for one) 5 hangers for 3 people again I had to ask for more, the safe was not wokring again maintenance had to come and add new batteries. nice food and plenty of choice for breakfast, easy parking. Bad parts The barman is very abrupt and quite rude seems he doesn't enjoy his job, he was the same last year. We checked in fine for a 4 night stay with breakfast for only 3 mornings as per our booking as unsure what time we were leaving on the last morning, when we went for breakfast it appeared the receptionist had removed all our breakfast so miscommunication, to be met by again quite a rude/abrupt receptionist who did not appolgise once for the error of the staff and tried to blame it on us. The icing on the cake was sadly my daughter beats earphones were stolen from the room, we were out all weekend so had no use for them only for travel home which is when she noticed they had been removed from her bag. JUST BEWARE TO TAKE ANY VALUABLES WITH YOU AS THIS HAS BEEN EXTREMLEY UPSETTING THAT STAFF DO THIS, HAD WE OF KNOWN WE COULD OF PUT A TRACKER ON THEM THIS WOULD BE THE PROOF, HOTEL OFFER NO CCTV AND JUST SAY THEY HAVEN'T BEEN FOUND.

It's clean, but simple, a little old, but everything I needed, coffee or tea make myself, radio TV, the room is good to dark with the roller boxes, a good small bedroom, enough mountain space, a good night-time, a good night-time, a good night-time, a good night-time, a good night-time, a good night-time, a good night-time, a good night-time, a good night-time, a good night-time, a good night-time, a