Best Closeburn Hotels

We stayed in Queenstown for three days during our honeymoon. I felt rested. The view was beautiful when I opened the curtains. I experienced unprecedented service. When I was having dinner, I mentioned to the butler that I had fallen and needed to go to the hospital. The manager called me in the afternoon to ask if I needed any help. The dinner menu didn't change much during the three days. It would be better if they could change it every day and give me a tasting menu. On the second night, I was surprised to find that the waiter in the restaurant was a mixed race of Chinese and Western.

I don't know how many Chinese have stayed at this treasure hotel? It's a perfect hotel, a beautiful and quiet place in Queenstown, The stars are full of stars, The service is very intimate, the fireplace in winter is warm, Go skiing in the morning, breakfast is also delivered to the hotel one night in advance, The toiletries are organic, Anyway, although some of the downtown Queenstown is far from the center, But isn't that the real place for a resort? Azur, Queenstown, love it!

Lovely lake view from the room and hotel terrace. Queenstown stay become even pleasant with this location. Friendly staffs, bar menu drinks and breakfast was awesome. Its 10/10 place to be , adding sugar on top for Queenstown city

Enjoyed our stay. Very comfortable beds, good sized room and nice and quiet even though we overlooked the road. We have stayed here a couple of times before and notice that it is starting to show its age but that said its clean and is being fairly well maintained . The lodge style that it used to have has been eroded with a big TV over the fireplace and loud music playing in the bar, so its not a place to sit and relax, which is a shame. The room was a little on the cold side as there is a vent near the door that blows out icy cold air so you have to have the heat pump on which then dries you out but there was an extra blanket so its pretty cosy once you are in bed. When I asked for an extra pillow a selection of 4 different kinds got delivered which was great and the service was excellent. Parking was free, which is a bonus as most places charge. Despite the very minor negatives we would stay here again.

Walked out onto the balcony and we were met with these stunning views. The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent. When the first arrived the lady on the front desk was very friendly, and helpful. We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation. The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park. The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.

It is clean, quiet and a very nice hostel! Except the room next door was a little loud on my second night of stay. The toilet and bathroom was clean too. Everything is good except hairdryer needs to be change. Would come back! And location is walking distance to the town.

This set is very comfortable and clean, and the view is very good. Like returning to the United States.

When we checked in on 9/21, we asked if we could park for a few more hours and how much it would cost. The girl said: Wait a minute, we'll confirm. Then in the evening, a guy said he could let us park for two and a half hours for free. I thought it was a good thing, so I confirmed with the guy again and again, and he said it was free. But after I left on 9/22, I was charged 35nzd because I parked for three and a half hours more, and I was charged 10nzd per hour. I called the front desk and told them the whole story. Didn't they say that car late leave is free? The girl who answered the phone said she would email me back after checking in, but I didn't receive any emails. So I took the initiative and sent them emails. I wrote two emails, but they fell into the sea. I'm back in China on 9/25, and I realized that I won't get my money back.

The environment and location are very satisfactory and there is no room for picky. But the facilities are a bit unbearable for a four-star hotel! The bathroom with a double bed, the metal frame screws are gone, and they will fall off at any time. The hot and cold water is very unstable. Everyone has hotted  a few times, and the temperature is lowered and it becomes cold water. There are carrots in the dishwasher that have not been cleared.