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Since i tried this hotel last January, i never book any hotel in cebu but Bai Hotel, the staff are so friendly and accommodating, even mu transactions is far from Bai hotel, i still prefer to stay this hotel. breakfast js exceptional, i so love it. I highly recommend this hotel when u com to Cebu.

The hotel room I've booked seems quite different from what I saw online. However, they were very accommodating and easy to approach. My big concern is that the vicinity is quite old and somehow a bit outdated. Nevertheless, the entire facility was solemn and restful when we (My Mom, my Aunt, and I) stayed there. The breakfast was sort of good, because they've offered a buffet style dining. But I get a little disappointed when they didn't honor my request for a cup of green tea when we arrived.

Im quite disappointed with this hotel, even thinking on how did they cater last year's Binibinis here. Staffs are quite busy and won't cater to your needs eventhough it looks like we are less than 30 staying at this hotel the time I went here. Rooms arent clean i got rashes when i lay down the bed, I have to literally shake off the blanket and dust flew all over my nose. I was so thirsty upon my arrival and there were no free bottled water you have to go down and ask the receptionist for water and they will hand you a pitcher so you can bring it in your room. I poured the water onto their glass in my room and tasted dust immediately, thought it was clean and haven't rinsed it beforehand. Curtains were full of dust too. They serve breakfast for Php200, the next day i didn't order the breakfast and decided to eat outside I only ordered for a coffee and they handed me a Nescafé 3in1 sachet and charged me for Php50! Wow, So overpriced! funny is that you paid for Php50 but you heat your own water as they provide electric kettle in the lobby and mix that by yourself. Amazing isn't it. Only pros is that it is near 7 11 and Jollibee and has a spacious parking space. Aside from that will not recommend this to anyone. Hotel looks old and creepy.

We stayed for more than two months and enjoyed everything from excellent breakfast and service to comfortable accommodation that feels like home. Location is also topnotch. Definitely recommended two thumbs up. Truly a wonderful stay! - Reynaldo of Canada

This is our second time booking here and it is very consistent in terms of Service! The lobby is approachable as well as the service staff. They cleaned our room the next day replacing all the toiletries and bath towels, as well as the bottled water

My kids enjoyed the private swimming pool and made new friends. The room was clean, AC was very cold, bathroom was spacious, but needs a trash bin inside the room - they only had 1 trash bin in the bathroom. Overall stay very very good and will definitely go back. Thank you.

A new hotel with well-trained staff, I am very pleased with the competence of the employees and the level of service, the advice of the hotel managers was very useful to me. On the sixth floor there was a small but comfortable outdoor swimming pool and also a gym. Breakfast was quite decent. Near the corner there was ”Nestia”: pharmacy and minimarket, which helped me out a lot. Overall, I am very pleased with the hotel and the level of service. However, you need to keep in mind that if you need beaches, they are located only on Mactan Island, which is 30-40 minutes away by car. The nearest large supermarket to the hotel is Pacific Mall, about 10 minutes away by car. If you have several people in the room, then the location of the toilet (just behind the partition from the bed) may seem inconvenient.