"The place is very relaxing ,the most I like is my room is infront of the swimming pool..which I can see my children easily while their are swimming..the staff are nice,and the location is not too far from the airport"
"I had a wonderful stay at Princesa Garden Island Resort and Spa. The staff was attentive and helpful. The resort is beautiful and well-appointed. Breakfast was delicious and there was a wide variety of options. The transport to the airport was prompt and comfortable. I highly recommend staying at Princesa Garden Island Resort and Spa."
"We stayed in astoria for 4 days. Their amenities are nice but what really turned me off is their service. As soon as we arrived in the check in counter, we didn’t feel welcomed. A man was helping us check in while 4 women in white shirts were behind him just staring at us. I understand that they’re probably training these women but i don’t think they understand how uncomfortable it is to just have everyone staring at us.
The customer service at the restaurant was terrible as well. Everytime we ordered or asked for something, the person delivering the food expected us to rearrange our utensils and food while she waited there on the side. Di ba kayo marunong magsalita? These people need to work on communicating and taking initiative.
Also don’t order their room service food, I am not a picky eater but wow it’s so bad. Breakfast buffet and dinner buffet were decent"
160 reviews
9.0/10
1 night
From AED 301
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"Ok, we popped in for 2 days, extended by 3 more, all staff were correct, friendly, professional, happy.
No local shops, but just a 3 min ride in a tuktuk to Robinsons mall, a little further to Sm.The
morning breakfast buffet is very good, brewed coffee, frech juices, a great choice that really sets you for the day, theyl even cook a fresh omelette for you.
The bedrooms are very comfortable, with excellent pillows, duvet and mattress . Very nice shower room.
Nice good sized balcony.
A choice of 2 pools, 2 with a bar. A nice restaurant with more than adequate menu
We had 2 evenings of very nice 1 hour massages, they even visited our room..
2 bad things, No Netflix or smart tv options (they really should sort this , they have excellent WiFi everywhere), just cable.
No sandy beach, but, the great pool kinda made up for that.
Would we stay again, yes, 100% excellent."
"We wanted to experience the beauty of nature and be close to the underground river tour so we booked this place. This place is absolutely beautiful and everything here is organic. The breakfast is served on time in your villa and everything is freshly harvested and cooked for you. If you want peace, tranquility and the sound of nature then this is the perfect place for you and your loved ones. This place is 1.5 hours away from the airport but 7 minutes away from the underground river tour. It was well worth our stay and we will be back. The staff was absolutely helpful and did everything they could to accommodate us as our check in time was 2am. Thank you Sheridan Organic Farm"
"Service was great, friendly staff who helped my colleagues and I to book a restaurant reservation at short notice. Rooms were really spacious, great for organising our luggage. Amenities were more than sufficient, and wifi and AC was great as well. The location was close to a bunch of drive thrus (Jollibee etc) and it’s across the street from the mall. Just overall great stay!"
"location was not properly identified. Similar reddoor names nearby the location. Elevator was not working. Room has mosquitos and we requeated insect killer spray, Bed has protruding nail which can damaged. Your legs, bedit spray was damaged."
"Lovely little place very near to the airport. Staff were friendly and accommodated breakfast before our early checkout. The pool was a great little place to relax. The courtyard was beautiful. Room fixtures were a bit dated but functional. Would come again!"
"We spent a wonderful 3 days at Denika's suits. Manager Francisco and his team kindly met us at the airport at 9 pm and took us safely to the hotel for free. We got 2 magnificent bungalows. They are exactly as described on the website and even better. Large, clean, cozy. The next day, the same manager took us to a crocodile farm and shopping for a small fee. We ordered a delicious dinner at the hotel. On the day of departure, Francisco drove us to our meeting point with the carrier to El Nido. The unpunctual bus driver arrived an hour late. The manager kindly provided us with his car to wait. Many thanks to him and his entire team for their service and help. The hotel is located far from the center, but this did not affect our stay in any way. Very large and well-kept area. Recommend for booking."
Outstanding
2 reviews
9.5/10
1 night
From AED 296
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What Travelers Said About the Best Hotels in Puerto Princesa
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Browse these genuine traveler ratings and real guest reviews to find the best Puerto Princesa hotels.
9.2/10
Very Good
JJocelyn ParasThis hotel is spectacular for people that wants to get away and just seclude themselves to the hassle and bussle of life… unfortunately we got food poisoning drinking the fruit drink (watermelon and pineapple) juiced that was offered by the hotel. We stayed in our room for the two days stay as our underground river tour was cancelled. Which was unfortunate as it was the only thing that we visited Puerto Princesa. The hotel is excellent for tranquility, relaxing, retreat for anyone who just want to relax after touring and travelling. The facilities in the hotel is not practical as the sink is not inside the bathroom… and would be ideal to have a mirror either than the top of the sink where I can put make up and use the hairdryer. Overall the hotel is beautiful and very modern.
GGuest UserThe experience over all was amazing. We truly enjoyed our time in this hotel. The staff were very accommodating (they did need to switch us rooms though cause the first one had an AC with a bad smell) but without hassle they changed us and everything was fine. I think if the ac doesn’t run for a while they can do that. The pool was absolutely great, we spent most days in the pool at least once. I did wish it had a bit of shaded area over the pool itself but the water temperature was just right and so relaxing. The breakfast had a lot of choices and was very delicious. We had some lunches and dinners there too which were all great as well. There is a very cool 360 roof bar with a happy hour, though it was disappointing that the front desk info said it included cocktails and beer for happy hour but we were told beer only for happy hour prices when we went up there. The location and the views are just stunning from wherever you look and it’s truly peaceful. It is a bit far away so you would want a motorbike or car rental, which we did have so it wasn’t a problem for us. It was one of the most relaxing stays we had in the Philippines and we would definitely go back! :)
GGuest UserWe absolutely loved this hotel. The staff were very accommodating especially the receptionist. The room was very clean, spacious and provided everything we needed. Thank you so much. We will definitely be staying here again.
JJiro YuanOur overnight stay at Citystate Asturias Hotel proved to be a delightful introduction to Puerto Princesa, offering a warm welcome and impeccable service from start to finish.
From the moment we arrived at the hotel after a long flight, we were greeted by an exceptional team of staff who went above and beyond to ensure our comfort and satisfaction. Despite the numerous bags we had in tow, every member of the staff, from the guard to the receptionist, eagerly assisted us, making us feel truly valued as guests. A special mention must be made for Henry at the Front Desk, whose hospitality and professionalism stood out during our stay. From arranging our airport transfer to facilitating our check-in and check-out, Henry's dedication to ensuring our needs were met was evident at every turn, making him a true asset to the hotel.
Entering our room, we were pleasantly surprised by its cozy charm. While it may not boast the sleek modernity of newer establishments, the room offered everything we needed and more. The comfortable furnishings, coupled with thoughtful amenities, provided a relaxing haven after a day of travel.
One of the highlights of our stay was the complimentary buffet breakfast offered at Citystate Asturias Hotel. With a wide array of options to choose from, ranging from local delicacies to international favorites, the breakfast spread exceeded our expectations in both variety and taste. It was a delightful start to our day, setting the tone for a memorable stay in Puerto Princesa.
Overall, our experience at Citystate Asturias Hotel was marked by exceptional hospitality, comfortable accommodations, and delectable dining options. For anyone seeking a welcoming retreat in Puerto Princesa, this hotel comes highly recommended, thanks to its attentive staff, cozy rooms, and sumptuous breakfast offerings.
KKenDucsWe recently had the pleasure of staying here, and I must say it was one of the cleanest hotels I've experienced in Palawan. The location is incredibly convenient, making it easy to access local attractions. However, there was some noise from a nearby bar late at night. It wasn't too distracting for me, especially on the higher floors, so I recommend requesting one of those if you’re sensitive to sound.
The hotel itself is well-maintained, likely due to its recent renovations. The elevator, though small, was smooth and always clean, which added to the overall pleasant experience. The bathroom was a highlight—very clean and comfortable, although I did find the water heater a bit challenging to adjust.
Each room features a smart lock and a smart TV with Netflix and other apps, which is a nice touch. The Wi-Fi was reliable, even on the highest floor, allowing for seamless browsing.
One area for improvement would be the bedding. While the mattress and pillows were decent, a thicker comforter would enhance the sleeping experience, as the provided blanket was quite thin.
The staff were friendly and accommodating, contributing to a welcoming atmosphere. While this may not be a luxury hotel, it offers excellent cleanliness and customer service, making it a great choice for travelers. I would certainly consider staying here again!
AAnonymous UserWe recently spent a few nights here and overall, it was a decent experience. The cleanliness of the hotel was good, although I did notice that the chairs in our room could use a vacuum, as they had some dark stains. Additionally, the room’s smell could be improved to create a more welcoming atmosphere upon arrival.
On the plus side, I absolutely loved the mattress and comforter; they made for a very comfortable sleep. The location is a major advantage, being right in front of the mall, making it easy to access shopping and dining options.
The staff were generally nice and accommodating, though I found the waiter at the restaurant to be a bit shy. He seemed to lack communication skills, as he didn’t greet customers or smile, which detracted from the overall experience. I think he could benefit from some additional training in customer service.
As for the food, while it was fine, I felt that the prices were a bit steep considering the typical quality and serving sizes.
In summary, while it's not a luxury hotel, it provides a decent stay with comfortable accommodations and a good location. It just needs a few improvements in cleanliness, ambiance, and service training to enhance the guest experience. I appreciated the thoughtful touch of receiving pens upon checkout :)
AAnonymous UserThis place is fantastic! Location-wise, it’s really great. It’s very near the city’s commercial establishments and great restaurants - 5-minute drive on average. It’s also near the airport. The neighborhood in which it is in is very quiet and peaceful. So if you want a place that’s very accessible but still in a quiet location, this hotel is for you.
I also would like to commend the staff - they’re all very warm and friendly. They were very accommodating and gladly answered all our questions about our travel.
This hotel has a resort vibe so you really get to relax. It has great amenities, a lovely pool, and a relaxing main reception hall with a billiard table and comfy couches. It also has an in-house restaurant which is great for those who don’t want to go out to dine. Our room was very clean, cozy and surprisingly large for its price.
We would definitely book this place again when we visit Puerto Princesa in the future. Definitely worth the price! 🫶
IIvy ShairaaaaWe had our Honeymoon Night at this hotel. All I can say is that the hotel is very good and spacious but it is far from the heart of the City or Bayan you need to travel up to 20 mins to go here… but overall the place is good.
GGuest UserThere was something wrong with the water heater. Even at the lowest setting, the water was still very, very hot. I told the management, but he couldn't do anything.
There were spiders on the ceiling, spider webs on the curtains, ants on the table, and a piece of soap in the bathroom that was not cleaned up by the previous guest.
There is a swimming pool and garden outside, and the environment is pretty good. You get what you pay for.
Mmajgatz**Review of Microtel Hotel**
We recently stayed at Microtel Hotel, booking two rooms, and unfortunately, our experience was disappointing.
The rooms were outdated, with dim lighting that made it hard to see. The shower controls were rusted, and even the tissue holders showed significant wear. We were surprised to find that there’s no in-house restaurant, and the breakfast offered was not worth the price.
Despite having a small number of guests, the breakfast options were limited to eggs, sausage, tocino, bread, rice, fruit slices, coffee, and juice. It took a long time for the staff to refill these items, and they weren’t even heated properly. To add to our frustration, my nephew, who is in grade 5, was charged as an adult because they don’t have a child rate.
The towels were also outdated, which contributed to the overall feeling of neglect in terms of maintenance.
On a positive note, the staff were welcoming and friendly, which was appreciated. The beach in front of the resort was beautiful, but it wasn't enough to make up for the lack of proper amenities and upkeep.
Overall, we left feeling that Microtel Hotel needs significant improvements to meet basic hospitality standards.
How much is a hotel in Puerto Princesa on average?
The average price for hotels in Puerto Princesa is AED 215 on weekdays, and AED 214 on weekends (Friday-Saturday).
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Which hotels in Puerto Princesa offer airport shuttle services?
What are the best luxury hotels in Puerto Princesa?
In Puerto Princesa, you’ll find a range of luxury hotels known for their unique designs, premium amenities, and outstanding experiences. Princesa Garden Island Resort and Spa is a highly rated luxury hotel for an unforgettable stay.
Which hotels in Puerto Princesa provide fitness facilities?