Best Nowy Dwor Mazowiecki Hotels

Stayed one night because of my super early flight. The reception staff were polite and the check in was very smooth. The room was spacious and squeaky clean. Same goes for the bathroom. Water pressure in the shower great and it ran rally hot. The room had a small fridge, couple of small bottled waters, a few instant coffee and tea sachets. Plenty of space to store your luggage and hang your clothes. My light was so early I didn't pay for the breakfast so cannot comment on food. My room didn't have wifi and the tv only had four channels. The taxi I booked for 5am didn't arrive and the staff were helpful in arranging an alternative. The driver came to pick me up fast and was very polite. All in all, I'd stay again if I had another early flight.

I liked it. Thank you.

4 star hotel, really? I have booked this hotel as we were hoping to have a nice relaxing stay with our kids, instead we spent 5 days having lots of different issues everyday. Straight after arrival we were told that the main attraction for the kids (kiddos room and bowling) are closed. In the room we have found cleaning chemicals and massive spiders coming down from the curtain. Also the smell in the room was very unpleasant. On the 3rd day they placed the couple with the dog just beside our room and the dog was barking until nearly midnight and when I complained in the reception I was told, sorry but we can’t do anything. Over the wkd hotel was quite busy but the hotel only placed few members of staff into the restaurant so we were waiting in the queue for nearly 30 min to start the breakfast and another 30 to get pancake! Corona-19 safety precautions- some joke as people were squeezed in one room with no distance what so ever! As we were very annoyed and upset with all this issues we asked at the reception to talk to the manager and I was extremely shocked when very unfriendly and arrogant Mrs Silwia... play around whole day lying to my face that she passed my phone to the manager and he will contact me soon - he never did as she never tell him that I want to contact him! Finally throughout the end I was able to speak to one of the senior staff and she was very friendly and offer small compensation for all this issues. Unfortunately the whole stay was one big disappointment. I was staying in so many hotels so far, but this was absolutely shocking. I have talked to the other couple who was visiting the hotel while ago and they told us they were shocked as well how they change throughout the time. Pity as we were hoping to have a great family stay, instead we got only 5 days of constant unpleasant situations!!!!