Best Oswiecim County Hotels

”Special place for you”, those where the exact words when we arrived there, with a 2 months in advance pre-booked parcel (blue zone) and 50% payment. We had arrived quite late and tired and didn't had the chance (and even consider a scam) to check the change of ”parcel” that they've made to us due to ”a competition on the lake and we are fully” (but ”fully” should included us, because WE HAVE PAYED IN ADVANCE AND HAD A RESERVATION). Keep in mind that we have booked and pay 50% (even if on their papers it's says that the parcels shouldn't be pay in advance, they still request to charge in advance), but enough with the words.. here are the photos. It was our first contact with Poland, as you can imagine how we've left the country :) Definitely NOT recommend the staff and services, very unprofessional, rigid and not customer oriented. To prevent any possible fake reply: We didn't had any refunds for the first night when we stayed in that ”jungle”. They just let us pick a parcel within the main camping following day when we get there with big complains forall of this, still finding excuses that there was a competition. Irreal.

Hotel is amazing. Good breakfast included with stay, but not much variety to choose from. Restaurant set up was a bit strange. Website lists 3 but there was only 1 location. Whatever you do DO NOT get a Thai massage! They use their full body weight and do not adjust the amount of pressure they use. I’m 5 ft 6 inches and 125 pounds (58 kg) the masseuse weighed more than I do. After less than 2 minutes I had to stop the massage because it was SO painful. I asked her to use less pressure and she just kept saying “traditional Thai massage is deep pressure” I ended up having to pay more money for a different massage instead of her just reducing the pressure she was using. See posted pictures of my husband’s back after his massage and my arm.

Hotel in a very good location - to the Auschwitz museum you can get on foot in 25 minutes. Beside the hotel cheap parking is unguarded. Good breakfast, clean and comfortable rooms. + for iron in rooms

I AND MY SON stayed there from 5 Feb to 8 Feb for 3 nights. Its a beautiful hotel, compact and homely. The rooms are very clean and comfortable. The bathroom is big and good. The kitchen is very well equipped with Microwave, Toaster, Fridge, Cooking Plate, Water heater, coffee maker etc and all types of utensils. You can cook and sit on the table and comfortably eat. It's a place I recommend 100%. YOU CAN PARK your car in the hotel premises so that's also very safe and secure. Most importantly it is walking distance to the Auschwitz 1 Camp. If you are staying there with the intention of visiting the camp, then as ypu step put of the 6th room gate, ypu find a huge park bang opp...just walk through and at the end of the connecting road turn left and in a few minutes you will be at the Auschwitz entrance. First day, we made a mistake and turned to left from the 7th room entrance, but then we came to the backside of the Auschwitz camp which is only a staff entrance, and we had to walk another 1km to reach the entrance. Hence don't turn left. Thank you 7th Room....you made a most memorable and a wonderful destination, and 2 or 3 years later I will visit again and MOST CERTAINLY stay here! Aseem Varma

Easy and quick check-in, helpful staff. Literally across the road from the Auschwitz camp/museum. Very convenient. Free parking at the hotel. Good sized room and adequate bathroom. Was very clean and everything worked in the room. Good wifi. Buffet breakfast was good, and well stocked. Good choice of foods – limited hot food, but 2-3 choices of cereals, fruits, breads, cheese/meat, juices, etc. Restaurant is open all day and has very good food for dinner – we ate there both nights we stayed at this hotel – staff very friendly and helpful. Would happily recommend this hotel. Only complaint is that when booking this hotel online, although they quoted the price in PLN and said the payment would be taken from my credit card in PLN, they converted to Pounds sterling (my card's currency) and used a terrible rate. They denied it - but when we got to the hotel and they gave me the credit card slip, it clearly said they'd converted to GBP and that I'd been given the option of being charged in PLN or GBP and had chosen GBP. That is NOT TRUE - I'd asked to be charged in PLN, and they told me they had. Just beware of this trick (lots of businesses do it - because they can make extra money by converting at a really bad rate - i.e. bad for the customer, good for them!

We visited the hotel at the beginning of September, unfortunately my son broke his arm practically right after entering the inflatable playground. We have signed a consent to use the attractions. After the whole incident, we asked the manager if the hotel had a policy and if there was a chance to take advantage of it. Manager assured us that he would make every effort to help us (quite serious fracture requiring long rehabilitation). He promised to check if we had a chance for compensation despite the signed declaration. Mr. Wojciech cheated for 3 months that he was waiting for an answer in our case, another time that he was overworked and forgot. We have received a message several times that he has already received an answer and is sending it to us. Eventually the Mr. Wojciech stopped answering the phone and answering. We are disappointed in the way we have been treated. How can you deceive someone for so long? We are sorry that we have been lied to for so long in such a difficult situation. It would suffice to answer. What was this dragging of the topic supposed to do? Despite the great idea and wonderful architecture of the place, we will never come back and do not recommend it. Everything is fine as long as nothing happens, in a crisis situation the level of management leaves a lot to be desired.

Very good hotel, nice moment but the contact with the owner was difficult and not really appropriate... No phone, only text, responding 30min later, giving us bad codes for our room and our infos to others clients...