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Luxury hotel with outstanding services. Something special!

Conference visit + two meals from 05/18/22 to 05/19/22, I did not test the rooms as such. The hotel is rather well located, not too far from the ring road, far from the center but without too much trouble getting there and close to a train station. The reception is quite correct but the hostesses have a little trouble with English. However, they did what was requested: taxi reservation. The reception areas are not bad, large conference room a bit dated. More spacious dining room next door. The two meals were served self-catering in the dining room with nothing more than good food, often cold because it was on a stove. Nothing too transcendent however... In conclusion: not so bad but the food deserves for the self a little more refinement for the place.

I can’t lie, this was a tough stay. I’ve traveled a lot, stayed in a wide range of places, and this was one of the least inviting. It wasn’t smaller than any other small hotel room but my god, it was outdated. There’s a difference between charming/authentic and old/pushing it. The room was this awful green color, the bed frame was about 4 inches off the ground with this super strange tall frame with headboards on both sides from the 1920’s. I’m American, and some of it could have been cultural differences, but I could barely stand to be in the room, it was so weird. I forfeited my last day in this hotel due to the no refund policy because I disliked it so much. It was the weekend of the Taylor Swift concert so the prices must have been hiked up, but I paid almost $900.00 for 4 nights which feels absolutely insane for what I got. I was aware there was no A/C in the room so can’t complain about the heat. I opened the window for 15 minutes and so many moths came in that I stayed up an hour extra to kill all the tiny moths that were landing on my face while I was trying to sleep. I will say the location was fantastic, and the other rooms online look way nicer than my room. I work in service and I know what reviews mean so it’s weird for me to write a poor one but my authentic albeit american suggestion is not to stay here.

Everything was great. Breakfast was really great. It was a bit noisy from the street but the hotel has provided earbuds so it was ok.

Hotel seems new, very clean and modern. Room was modern including bathroom. Good Breakfest, very good bar. I enjoyed my stay and will stay there on my next trip.The air conditioning in the room did not work but it was not an issue. Payment at the front desk could have been quicker (issues with CC payment devices).

This location is just outside the airport gate ( a literal 4 min drive) The hotel and rooms were spotless. The staff were very friendly and helped with logistics on getting to the right train stations and areas to go too Rooms are smaller then American rooms, but larger then most euro rooms. They don’t have bathtubs only showers The water pressure and amount of hot water was great Internet was very strong and never dropped when I was using it They provide two bottles of water per day The buffet breakfast was always full and was very good They have a small bar for nightcaps / beer Free rides to the airport Downside. No food walking distance Overall amazing choice

The hotel is located right opposite to the Warsaw Central station, so it is very convenient for those who need to catch a train. Check-in was quick and the staff was polite. The fact that the hotel rooms are located on the higher floors of the building give customers an opportunity to look at Warsaw from a spectacular angle. The breakfast offers a decent variety of food and drinks. The room itself is of decent size but the interior is a bit aged and requires some new decorations and design. In light of the fact that there are several much newer 5-star hotels in downtown Warsaw, this hotel needs to seriously step up to keep itself competitive in the game.

One of the reliable things in life is what you get from a chain hotel and this was everything you would expect from a very well located Novotel. Nothing remarkable but comfortable clean rooms and efficient service. As the location was so good we would stay again

First time staying in this lovely hotel. It’s perfect location for those who travel for business or has a long transfer as it’s within 5 min. taxi drive from Chopin Airport. My room was super nice and clean. The best part was a comfortable bed, I really had a great and much needed good night sleep after multiple flights. Staff were super nice and helpful. Definitely recommending this hotel!

The room was very clean and the stay itself was very satisfying. The facility here was a method of checking in by myself, but it was quite difficult because there was no detailed email from the hotel and there was only one person on the day. He responded immediately after contacting me, but ... I think it would be nice if you knew that such troubles sometimes occur. Especially if you travel alone, be careful. It was quite difficult to understand where the hotel was. I managed to reach it by asking people. Other than that, I am quite satisfied!