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Marvelous, gorgeous hotel and property! The staff is incredible, helpful, kind, and joyful! The restaurant and pub, both on the property, are delicious! The staff at both were kind, helpful and phenomenal! I HIGHLY recommend this hotel! There is also a metro/tram stop (Weilizcka Park) beside the hotel (a 5 minute walk), which made it easy to travel to/from Krakow without a car. There is also a wonderful grocery store, Market Point near the hotel as well. You will LOVE staying here—calm and peaceful area.

We stepped inside for a lunch, attracted by location and pleasant decor. The service from young unexperienced waitress was pretty poor, but polite. What was shocking however was that 3 members of staff including who should be a manager, had wine/sommelier training just next to us, while whole restaurant floor was empty. It was not just rude but extremely unprofessional and intimidating for customers . We informed the waitress about gluten allergy and asked about this ingredient in the beetroot and goat cheese salad. She served it later with cheese served on piece of white toast! Shocking. You guys could actually kill somebody this way. Better than training her about wines, teach her about food allergies. We asked about mixed selection of pierogies and heard back from chef( highly recommended by the entrance sign) that having two types of pierogi on one plate is impossible. Request like that in cheep train station bar can be accommodated. The food was good and presented nicely except of the old plastic tasted walnuts in the salad but no one could her our feedback becouse no one asked. Worth to remind that manager was sitting just next to us and heard our comments but no attention given. Shame, as the location it’s beautiful and could accommodate restaurant where staff and chef having some pride about the job. The “bottle water”, which brand was unknown was served warm and no ice. All 5 of us tasted just tap unfiltered water. I hope that this feedback can somehow help in improving the standards of the place.

This hotel is very inviting, warm and comfortable. The rooms are very spacious. The food in the restaurant is delicious also, however, the courses arrived at our table at different times. We were a party of four and two of us had our starters arrive at the same as the others had their main course which means two people were left eating their main course afterwards. The main courses should have arrived at the same time, so ok not sure why this happened. I do hope the restaurant sees this reviews and corrects this issue and it ruins the diner's experience.

Well, I haven't seen such poor 3 stars for a long time, it's rather far-fetched to give 2 stars because it's far from 3. First of all, the room was thoroughly cleaned, there was dirt in the nooks and crannies, and the windows were dirty. I had to bathe in cold water, because the hot water turned on to the maximum was cold, whether in the shower or in the sink, and this is too much, maybe after 10 p.m. there was no warmer enough for me because other hotel guests had used up all of it.... Come on top. Breakfast is like a breakfast with minuses: cold sausages, ketchup, mustard and butter to unpack from disposable packaging. Damn, it's as if I were at McDonald's.... the cheapest coffee you can buy in beans and black hair in a few cups at the coffee machine.... The only thing that saves the whole thing is the friendly service, but despite the service, the price adds up to a very low price. I do not recommend

There is no hairdryer in the room. The water pressure is very good. It is easy to wash hands and take a shower. The front desk staff is very nice. The breakfast is rich. There is a bus stop outside the hotel. The bus runs every 15 minutes. You can also walk to the tram stop in ten minutes. It usually takes 30 minutes to get there. You can reach all the attractions you think of.

一般的なホテルの広い敷地内にあるホステルで、チェックインなどはすべてホテル側でします。徒歩1分くらいです。ホステルはとても清潔でベッドもしっかりとした快適なベッドでした。 シャワールームやトイレも清潔です。グランドフロアが個室タイプ、2階がドミトリーのようです。私が滞在した時はゲストがかなり少なく大変静かで快適に過ごすことができました。 初日はグランドフロアに3組ほどのゲストがいたので廊下での声や足音が聞こえてきたり、トイレの使い方が悪かったのか不潔でした。2日目3日目はグランドフロアが貸切状態だったので静かでトイレも清潔でした。 困ったのはヘアドライヤーがなかったことです。シャワールームにも部屋にもなく貸し出しもしていないため、シャワー後は自然乾燥必須です。長い髪の毛の人は風邪を引かないように気を付けてください。 建物は入るとすぐに暖かく、部屋もとても綺麗で暖かかったです。半袖で過ごすことができます。リネン交換は依頼すればしてくれます。私は一式もらっておいて好きなタイミングで自分で交換しました。 ホテル側に行けばティーサービスがありましたが、なぜか3日目になくなっていました。レセプションでお湯をもらいました。レセプションスタッフさんはとても親切です。 公共交通機関から遠い、とありましたがクラクフ中央駅（Kraków Glowny）から125番のバスに乗るとほぼホテルの目の前に到着してかなり便利です。トラムよりも125のバスが近くて便利です。トラムでもバスでも料金はPLN4です。 またクラクフに滞在するならここに泊まります。とても良かったです。