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The staff in the lobby was very cheerful and nice. The hotel is very big. The meal was very good. I want to use it next time.

This hotel was part of the earlier state-owned ”Estalagem” (hostel, Inn) and potentially firstly opened in the 1970 still during Salazar or shortly later? At least this place is from times Portugal was trying to pioneer turism business (by state). Yes the location with the views is great - but that's unfortunately all (free views you'll have from the Sao Felix church as well). Many of such historic Estalagems have been closed down in recent years mainly because the new owners (after state has left the tourism business and e.g. Pousadas to Pestana) didn't want to invest and the places showed their age. So the left over Estalagems were available for last 2 centuries around 40-50€/night! Tradionally in Portugal breakfast is included and al of the Estalagems has special views and perks (like a pool). However after the pandemic the management of this place thinks rates around 100-150€ are reasonable for the same old rooms. Yes, some parts of the bathroom and maybe the AC seem to be renewed (not the hairdryer e.g.!!), but the first mistake is done at the reception (behind the desk visible to all guest as welcome). The remaining decor in the rooms is worne (not from 1975 but maybe 1995), the carpets are completely worn, though are minibar, cupboards etc. Building is in poor shape, Pools are historice Breakfast was below average and remember that -since 2023 - the comunal city want a direct contribution from all guests per day 1,5€, which is a joke: most of the streets are still noisy cobblestones - this money does direclty to wrong channels! I'd recommend not even to think any second to stay in this place except you want to invest your valued money in a truely historic experience which will at the end be a disappointment!

A lot of noise, from the traffic at night you can't sleep or rest. A shame the hotel is very good. We must rectify that, otherwise it is a nightmare.

Santana Hotel & Spa is in reality a trap for the guest. Because of the lack of maintenance of the hotel AN IRON BAR FELL INTO MY FACE AND HURTED ME. I asked for the reeibursement of one night and Santana hotel offered instead a discount for the eventuality of me comming back. I do not live in Portugal and would not return to the hotel exactly due to the events and the hotel's refusal to recover its lack of care and respect for the guest who suffered an accident on its premises thanks to the lack of maintenance through a refund of the night, which would be what any establishment that cares for its image, reputation and guests would do. Also, during the heat wave that was taking over Portugal, THERE WAS NO AIR CONDITINING ON MY ROOM and I lost my night and my day of work. The hotel refused to reimburse my night.

My fiancé and I enjoyed staying in this exceptional hotel last week, from Tuesday the 17th until Monday the 23rd of September. From beginning to end, everything was just sensational. We rented a Porto Airport rental car and drove to Vila do Conde. Already from far away, we could see the hotel overlooking the small town and the ocean. The hotel is housed in a stunning building, a 700-year-old monastery, and has been fully renovated making it one of the prettiest hotels I've ever been to. The design of the interior is breathtaking as well as all facilities are high-end. But what truly made the difference, was the team. You can contract the best architects and interior designers in the world and you can buy the best buildings and locations to open a hotel, but it's the team that does the real magic. And there are two names especially to mention that stood out even more. The first one is Lucy giving us the best service every morning during breakfast. Without asking she knew already our tea and coffee order. Such a great and sweet person with an unbreakable smile. And the second and most genuine and warm person is Paula from the Front Office. Both have been exceptionally nice, humble, pure and so super friendly, a level of genuine hospitality we haven't had for years. Paula gave us the feeling that she had all the time in the world to help us and gave us a list of recommendations of things to do. She guided us to our amazing room as if she welcomed us at her very own house. Thank you Paula for making us feel so welcome. We've spent several hours in the amazing spa and had lunch and dinner in the restaurant various times, and even when there was no one else at the outside pool but us, there was no problem at all with opening the pool bar for us and serve us one of the best caesar salads I've had in years. The General Manager and his team have 'Abundancy' as one of their core values. We were offered as well a grand tour through the hotel (Which I love as I work in hospitality too) and even the Executive Chef of their high-end restaurant took the time to tell us about his passion, his cuisine, and how proud he is to work in such an amazing environment. The Lince Santa Clara is the perfect hotel to enjoy as the actual destination itself. You can stay 24/7 in the hotel and be indulged with pure luxury, or you can do (as we did too) perfect day trips to Porto City, just a 30-minute drive, or to the amazing Douro Valley for wine and Porto wine tastings. Just under 2 hours drive. Bottom line, this hotel is one of the best we've ever experienced. There is absolutely nothing we could think of that was below standards. Location? check! Service? check! Facilities? check! Going beyond expectations? check! Price vs. value? Spot on! Thank you to the team, you've made us ambassadors of your hotel and your hospitality. We've been recommending you to everyone since we checked out. And we will be back for sure. Best Regards, Babette & Bart from The Nether

During my stay at Villa C Boutique Hotel, my experiences were positive. The hotel was very clean and the surroundings were pleasant. The service was good, although there are small areas to improve. The facilities were at the right level, which provided a comfortable stay. I recommend this hotel for people looking for a quiet place for a rest.

A magnificent 3 stars, with service quality of 4, modern, very well located, with excellent rooms, very comfortable, well equipped, with many technological resources. Breakfast rooms are large and bright and high quality breakfast, without defects, with a variety of and permanent rest. There is a very friendly and available staff. Private parking and excellent access. To repeat.