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This was our second visit to the hotel. The facility is perfect. Exceptionally clean and well maintained. A special shout-out is deserved here to Eugenia in the pool bar who cannot do enough to serve you and will tirelessly take pictures as required. Every member of staff is so professional and engaging. Pool is a good size, plus a children's pool— plenty of sun beds with shade. Our room was a one-bed poolside apartment with a small functional kitchenette facility (2 ring hob, sink and full-size fridge). The bathroom and shower are huge. Maid service every day. Breakfast was good and can be taken outside on the patio. We didn't try the restaurant in the evening although the menu looked good (emphasis on meat) and seemed reasonably priced. Walking distance (10 mins) the ”secret” beaches at melho and pintadinho. Walk to Ferragudo town square, which is 20 minutes. A return Uber is approx 5-6 euros. There is complimentary car parking beneath and on the side of the complex. Am already arranging a return next year.

We took advantage of their Valentine's offer; first class accommodation, food and service. We were able to secure a sea view room overlooking the pool which was fabulous. The linen was top notch, the room huge, as was the bathroom with stand alone bath and huge separate shower, twin sinks. The bed was enormous and so comfortable. Part of the offer included a Thai massage, which was pure bliss, one of the best we've had. Breakfast was also one of the best we've had, with the most amazing service by incredibly friendly staff, some who appear to speak many languages! From the moment we arrived to our departure, the stay was memorable and very enjoyable. The only negative was the exit onto the road which is very dangerous, we nearly had an accident as it is a blind corner and although there are mirrors opposite, you couldn't see approaching vehicles well, however, this wouldn't put us off returning, which we will one day ....... hopefully!

A truly great experience!! Room was comfortable and housekeeping excellent. Well placed with a view of the Marina. The highlight of each morning of my 5 night stay was the Breakfast. Fantastic choice and everything well cooked and presented. The staff, particularly the trainees, were always friendly and obliging. I couldn't fault anything about the Breakfast at all. The situation of the Hotel was ideal for me but might not suit everyone as it was sited out of the Town. A beautiful beach was adjacent to the Hotel and even out of season there were a variety of Restaurants nearby. All staff, the Receptionists, Restaurant staff and Housekeeping were outstanding, always greeted me with a smile and very helpful.

My husband and I have just returned from a weeks holiday here at Colina de Lapa, and there are positives and negatives to staying here. We enjoyed the space in the apartment as bigger than what you’d get in a hotel. But if you’re looking for a beach holiday, or a lively/tourist spot with shops, bars, restaurants and souvenir shops, then I’d say this isn’t the place for you, or you need a car to get out and about! We said we wouldn’t return here as we like to be nearer the beach. Positives first The 1 bed apartment has benefits of a full kitchen inc kettle, washing machine, microwave, hob, oven, fridge freezer, TV, living room and dining table, it’s a great space for a small family and home from home really. Beds were firm and we slept great! Housekeeping came in every day apart from Sunday, they made/changed the beds, we had clean towels daily, they emptied bins and did a little clean round. It’s a quiet and peaceful area with beautiful gardens and pool. We didn’t use the pool so can’t comment but it looked nice. There’s a shuttle bus that takes you to Carvoeire. We didn’t use this as we had a car, so not sure of the exact details but I believe it drops you off at 11am and picks you up at 4pm. Evening meals were nice but limited. Tennis courts and basketball court I think Children’s play area Negatives You need a car to get out and about as it’s quite far away from any town. It’s definitely not suited to anyone with mobility issues. There is a bit of a hill from the restaurant area, to the reception area, (where you get the shuttle) and there are steps round the complex. Takes over 30 minutes to walk to nearest beach, going down is ok but coming up (it’s all uphill) is another story! Unless you get a taxi or use the shuttle to go to the beach in carvoeiro The restaurant is limited, not sure if it’s because we went out of season (2nd week in an October.) We opted for half board (which was more expensive than we’d paid in other hotels) the breakfast was continental, cold meats, cereal, pastries, yoghurts, fruit, no eggs or hot food though. The HB evening meal option was a choice of 2 dishes (not enough variety) and we were offered the same food a few times. It did taste nice what we had though but needs more veg/salad options. Others who were eating here and not HB said they didn’t have all that was on the menu either. But could be a seasonal thing. Apartment is dated, needs modernizing. We also had ants in the bathroom, not mega amounts but about 6-12 and then we saw 1 climbing up the wardrobe in the bedroom, so panicked in case they crept in the bed! There was a subtle musty/damp smell In our apartment, more so in the bedroom. You got used to it when in the apartment, only noticing when you’d been out and come back in. No shops on site, (not even for basics) nearest one is a 10-15 minute walk away which isn’t far unless you’ve got mobility issues. No gym. The complex has apartments and villas with pools, whic

Beautiful property right on Praia da Rocha. Excellent service at check-in, was given a quick tour of the lobby and room by a wonderful gentleman. Beautiful and tidy room, stunning view from balcony, though the small bathroom window opens into the corridor and at times there is an unpleasant odour from a pipe in the toilet. Breakfast was adequate and delicious, staff were helpful and nice. Overall a great place to stay!

Quiet, peaceful place but nothing available nearby except the excellent Quinta Dos Santos winery and restaurant - open 13.00 to 22.00. Our hotel room was clean and spacious and the staff really do try to do an excellent job. However the food is extremely disappointing and the only evening meal available is a buffet of mediocre, tasteless dishes. Two nights a week the restaurant is closed, one night Pizza is available and the other night Barbecue; if these are not to your taste you'll have to make do with bar snacks. It is mandatory to book a table for the evening restaurant but don't try and do this through reception, they will always tell you it is fully booked. However if you go to the restaurant personally most of the tables are free and you will be able to eat there. Apparently this is because a lot of ”all inclusive holidays” are booked there and so evening tables are prioritised for these people but most of them do not appear for dinner. Why reception is unaware of this none of the staff could explain. Apart from dining chairs at the Pool Bar and loungers round the pool there are no comfortable seats available. Certainly not one of the better places I have stayed in.

Don’t believe the negatives, these apartments are new, clean and have all required facilities, kitchen area, shower room and twin beds. Nice sunny balcony. There is a gymnasium on site and two swimming pools. Free shuttle bus to Gramacho and Pinta golf courses. I was on a golf trip, so exactly as i required, these are not really designed as family holiday apartments, albeit that families did seem to be enjoying them. If you want to walk. It’s only 1k to Gramacho club house and the adjacent supermarket, but remember there is the free shuttle. Staff were welcoming and helpful, I thoroughly recommend the Apartments, but if they want to improve things, a bar in the reception are, with snack options would be nice, but its not a game changer.

We arrived around 3 p.m. and the person at the reception couldn't find our reservation made through Trip.com. With a lot of anger and insistence he told us that he couldn't do anything and that we had to contact Trip.com to solve the thing with them (after 9 hours of travel and all the possible confirmation emails). While I was waiting for Trip.com to respond to us, another person called us saying that everything was in order, that they couldn't find it due to a ”computer error.” Not an apology, nothing. The room was not bad, second floor, well located. Old hotel facility, the 5 stars are not deserved, honestly, it is a current 4 star, for the price paid it is fine. Good buffet breakfast, equally good and attentive service. We had a problem one day when they didn't make the room, we had to complain at 7:30 p.m. and they cleaned it and made it very quickly (and quite ”lightly”), but, well... We cannot comment on SPA, Gym etc since we have not tried those services.