Best Loures Hotels

didn't like: 1) bathroom sharing was not clearly stated in the listing , nor the reservation. 2) the gents bathroom was too small 3) the ceiling above washbasin in gents bathroom was too low. 4) room door did not close and thus had to be locked every time

1 star to bring attention to the fact that the shuttle driver was 15 min late (earliest and first pick up of the morning, this is NOT a airport hotel despite its name) just enough to cause my mother to miss her flight from Lisbon to Zurich. I scheduled the shuttle pick up the previous afternoon after receiving assurance from the front desk that a 4 am pick for a 5:55 departure from Lisbon to Zurich would be adequate time to catch the flight (the airport is 2.4km away or 4 min drive ). Advertised to provide an “exceptional experience”, I relied on the recommendations of the front desk to schedule the shuttle pick up time, and I trusted the shuttle driver to arrive on time. When he didn’t, I became highly agitated as was the other guest waiting for the shuttle. I selected this hotel solely for its proximity to the airport and for their shuttle service, specifically to avoid disasters like a missed flight. They did not meet expectations and it cost us significantly. While the facilities were new, modern and functioning properly, and I would have rated the hotel five stars, minus 4 because the price to reissue a new boarding ticket was over 4x the price it cost for a night’s accommodation at the Ibis. I write this to inform other travelers and notify management for improvement.

I regret choosing the Holiday Inn Express Airport Hotel. It seems to be the only Lisbon airport hotel that does not have a free shuttle to the nearby airport… you have to pay for your own taxi. Also, when I checked in, I specifically asked for a room with a bathtub, but, strangely, the desk clerk who checked me in neglected to tell me a very important detail. So I got my luggage upstairs, looking forward to soaking in a nice hot bath after a hard day of schlepping luggage around uphill on cobblestone streets in the heat. Once I got all my clothes off, I realized with horror that the bathtub plug was missing, so I could not, in fact, take a bath. I called the desk to report that I had no plug, and, instead of offering to bring one up to my room, they insisted that I come back downstairs to get a plug. So I had to get dressed all over again and go downstairs, only to find out that the hotel keeps all bathtub plugs behind the desk (without telling the guests that this is so case). Wouldn’t you think the clerk who checked me in would have thought to give me a plug at that time, when I requested a bathtub? Hot and tired, and with aching muscles, the getting dressed again for a compulsory trip downstairs was the last straw. And this claims to be a 3-star hotel. I don’t think so! Do your research and a hotel that provides a free shuttle to the airport… and a #%*^ bathtub plug!!! needs to re-think this.

Lovely and close to the airport, a late check-in, staff were delightful, she even came to my room to help me with the wndow, the handle was broken so it would not close properly. Toilet, seat was loose... Nice room, but a bit of road noise with open window. Breakfast was great and at €9.50 very reasonable, good selection and even a fresh orange squeezing machine. If you have an early morning flight, seriously consider this place. No stress about 10am checkout 👍

It's our last day here. Hence, I am writing the review now( I usually wait until the end). We only came to Lisbon for a city break, to visit this beautiful city . Hotel staff is friendly, our room was spotless, I really can't fault them. We've a balcony as well, but since we've been visiting a lot, we haven't spent too much time here. Yes, there is this sad, abandoned building across, but who cares really? If I wanted a sea view, I would've booked a hotel by the sea. The room was warm during the night, and the housekeeping came every day to tidy it. We were 100% pleased with this stay. There was no noise during the night to be fair. Or we were so tired and slept like babies?!

Affordable and ok place to stay when you just need a place for one night. Not a pretty location, but easy to access with a car and the train station is not too far away. Wouldn't stay longer, but on the way to the north of Portugal served a purpose as one night accommodation and offered good enough value for money.

A good hotel to spend the night before a flight, there is parking. Clean, but rooms need renovation. For a longer stay, I would consider something more comfortable.

Very clean hotel Location is good if you want to be close to the airport, easy to find walking distance from airport only 5 mins away from T1 Front desk staff are super polite and helpful felt very welcoming

We stayed here for one night before a flight out of the Lisbon airport. I picked it because it was so close to the airport, allowing us to drop off our bags right from our rental car, after which I returned the rental and made the incredibly short walk back from there to the hotel. The hotel itself was very nice, a modern but functional design. We enjoyed a late night snack in the bar area before turning in for the night. Our room was comfortable, though we would have greatly preferred an actual U.S.-style bathroom area with an actual door rather than just a curtain to separate it from the bedroom area. In the morning, we had some time to spend before having to go up to the airport and took advantage of the fitness room. It was large and had plenty of equipment for us. I wish it was a little closer to other things so I could have seen a little of Lisbon but this visit was all about ensuring easy access to the airport. Despite it being so close, the front desk staff recommended we take their free shuttle rather than lugging our bags on the short, but uphill, walk to the terminal. I would not hesitate to stay again if I have the opportunity to fly to or from LIS.

My husband and I stayed here the night before our flight home from Lisbon back to the US. The staff were polite and helpful at check-in and helping us get a taxi into town. However, when we asked to be booked on the airport shuttle (that the website says runs every 30 minutes), we were informed that they have moved to a once-an-hour schedule, and that the shuttle we would have needed was already full. So we wound up having to take a taxi. This was not big deal, but still not what was advertised. The room was adequate - clean, reasonably comfortable - but nothing to write home about. I have not idea how the breakfast was, because it opened after we needed to leave for our flight. The main attraction of this hotel is its proximity to the airport.