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An amazing stay..hotel very near to women gate (16-17) and male gate (17-18)..not to far from gate 25 (women’s raudhah).. Very convenient stay and would recommend to other travelers..worth for money!

Good service by house keeper Abdul Hakim also he so friend house keeping department is also excellent and the over roll service of the hotel is good also near the Haram our room no,3835 the service was excellent and supervisor Majid roll excellent job and very friendly

Very good hotel..rooms are good and spacious. Kaaba view is excellent from hotel. The breakfast was absolutely fantastic. Good spread with lots of option. We were served with so much of care and specially Mr Ashraf was very very helpful and gave the extra mile to us and took care of us even the minute details specaily for my mom . That's what you call hospitality. My rating *****. Must try people like Ashraf make the difference between other properties and this.

The location is the best. The staff are very helpful especially the receptionist. They allow us to do a very early check-in at 8.30 AM. After having more than 18 hours travelling, this really matter. Moreover, they give us the Haram View. We can't see Kabah, but we can see the people doing tawaf. Thank you Pullman. Will definitely in the first list hotel to stay at Mekkah

The rooms are clean and neat. But compared to family room it was small and lighting was less. The room service was good and cleaning staff was very good. The cleaning is very good. The concierge service also was very good. Location is very close to Masjid. I took this because I had kids. Also close to the food stalls. Difficulty was to reach the hotel by taxi and no parking. While checking out Mr. Moidu helped us to reach the nearest taxi point to reach our car in Kudai parking. I would recommend the hotel, stay, staff and service is excellent

It is my first time to have a short stay in this hotel. It was a very good experience from the start of my journey at the reception desk with Mr. “saif” and his warm welcome and continuous smile, through the wide, clean room with its new furniture and many facilities, the good service of the house keeper “Samy”, passing by the most decent, supportive, and helpful restaurant manager; Mr. “Taher”; and his professional team, and ending at the reception desk again with the warm “see you again” from Mr. Abd AlRahman. From my point of view, except for the fact that the hotel is far from “Haram”, it is one of the best hotels in Makkah.

It’s a very nice hotel. Walking distance to gate 79 (10 minutes) which leads directly to the Kaaba. There’s two towers, 1 & 2, both have a great breakfast. There’s two restaurants in tower 2. There’s a cafe which can make birthday cake if you so wish. There’s a nice prayer room inside the hotel. I would highly recommend this hotel.

Hotel located 20 minutes from the Haram by bus. A shuttle system is in place with a bus that drops you off and brings you back at each prayer. Timetables are not always respected and the bus is very often overcrowded, which makes the experience quite trying. Furthermore, I regret the lack of communication from the hotel on the operation of the shuttle. Apart from a poster on the reception counter, no mention or explanation was made during check-in by the employee. I had to figure it out on my own to understand how it worked, where to drop it off...etc. I found it very unpleasant. The room was clean but severely lacking in equipment, no kitchen utensils just a simple kettle. The bedding is very firm, will not suit everyone. During my stay, the hot water almost never worked, which is very unfortunate. The hotel is near a major, very noisy road, my room was located on the road side and the noise was quite disturbing, especially at night with the incessant honking of car horns, the sound insulation is quite poor. In summary, the quality-price ratio is correct, this will necessarily come at the cost of certain concessions.

I'm Ali, and I'm thrilled to share my outstanding experience at Makkah Hotel & Towers. The service was truly amazing, with a team of friendly and attentive staff. Special recognition goes to Faisal Mahmood, the House Keeping Supervisor, who went above and beyond to ensure my stay was exceptional. His dedication to cleanliness and attention to detail created a wonderful environment. Faisal's exceptional care and professionalism made my stay truly memorable. I highly recommend Makkah Hotel & Towers to everyone. When booking, be sure to ask for Faisal - he's the best! Rating: 5/5 stars