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Als Gast im MIRA PALACE kann ich nur schwärmen von den vielfältigen Zimmeroptionen, die für jedes Budget und jeden Anspruch das Richtige bieten. Egal, ob ich mich für ein Standardzimmer entscheide oder mich für eine luxuriöse Suite verwöhnen lassen möchte, ich kann sicher sein, dass ich einen unvergleichlichen Luxusstandard erlebe, den ich nicht mehr missen möchte. Die Zimmer im MIRA PALACE sind einfach fantastisch! Schon beim Betreten meines Zimmers fühle ich mich wie in eine andere Welt versetzt. Die stilvolle Einrichtung, die hochwertigen Materialien und die durchdachten Details lassen keine Wünsche offen. Ob ich nun geschäftlich unterwegs bin und einen ruhigen Rückzugsort zum Arbeiten brauche oder ob ich mit meiner Familie entspannte Urlaubstage verbringe – in meinem Zimmer finde ich immer den perfekten Ort zum Entspannen und Wohlfühlen.

We live now in room 368, room updated, everything clean, hotel compact but everything is, everything likes, food is diverse and delicious, staff is very attentive, thanks to waiters Ahmet Poiat, Suleiman. The attitude towards Russians is very good. Come!

This was our first trip to Turkey and didn't know what to expect. We booked a standard room,garden view,which was so peaceful. The room was so clean. The white duvet covers were changed every day and the pillowcases,including bottom sheet. The bathroom was gorgeous with loads of complimentary accessories,and 2shower points. Our mini bar was filled every day and if you wanted extra coke or Fanta you only had to ask,the same went for the tea & coffee supplies. The reception staff were so polite and nothing was a bother. In the reception there was a constant supply of wines juices,fruit and freshly made biscuits,a very nice touch. The restaurant was amazing with so much choice,also when we arrived at about 22.30 the restaurant was open and offered a lovely supper after a long day. There was a buggy to take you to the private beach where there was another restaurant and the beach was gorgeous sand and lots of sunbeds with and without sun shades. All in all a fabulous holiday and we aim to go back next year for 3 weeks!!

I can call myself a regular customer of the place, and I am far from being capricious but this time I have very mixed feelings. It’s a long story, and it must be read and taken into consideration by the hotel management and the owners of the business! Here I only assess the service. My husband and I stayed here in 2020 and 2021 during the tough years of the pandemic, last year together with our 19-year-old daughter and my elderly parents. All the five of us loved the place so much that we made a decision to book it again this year. However, it was fully booked till 26, October. Our vacation started on 16, October and we stayed at another hotel of the same chain (Hane Smart) and moved here on 26, October because we desperately wanted to stay here. It was a mistake, though. When we arrived we found out that the Hane Family was overbooked and they could not provide us with 2 rooms (we booked a family and a standard) and offered all of us to stay in a family suite for 2 nights. 5 adults, 1 bathroom… We did not mind it though we were not pleased that much. The receptionist (Nuriyam) apologised for the inconvenience and offered an a la carte restaurant reservation, a free safe box (it’s a paid service here) and free cocktails each of us (imported alcohol cocktails cost 5 € per one). When we decided to have our cocktails in the lobby bar they told us to go to the pool bar with our cocktail vouchers. It was 11:30 am. A man at the bar refused to serve us for a reason he tried to explain in… German. I work in a hotel myself and I should point out that the international language of hospitality is still English, even in Turkey, isn’t it? Even if you mainly work with German tourists, you have to speak elementary English! And your non-German tourists are not supposed to speak German! We left our parents and daughter at the pool and went to the reception to clarify the situation. The same receptionist called the pool bar and told us to get back and get the cocktails. We went there again, and again the same man at the bar refused to serve us. We insisted, he answered something in a foreign language which was a mix of some words with a few English words among which I could only get ‘eat’ and the gesture of eating. It was also obvious he couldn’t make cocktails or didn’t want to do it. What he meant was still unclear to me. I was looking at him in great surprise and he pointed at his temple with his index finger near which in most European countries is considered to be an indication ‘you are stupid’ A hotel employee showing a guest that he or she is stupid with a gesture!!! Very rude and highly unprofessional!!! I was shocked! We went to the reception AGAIN. This time the receptionist called the restaurant manager and went with us. It turned out that the man at the bar is.. just a waiter who poured beer and Sprite while the real bartender was having his lunch. He simply could NOT explain it in English, because his English is so poor that he even cannot say ‘barte

Just come back from a 2 week holiday with this hotel, the food is nice with lots of variety and theme nights. The staff are all friendly. I will say that they seem to prioritize Germans, however they are all still friendly. The rooms are cleaned to a great standard, with a FREE mini-bar upstairs that comes with Coca-Cola, fanta, water and juice cartons. And the beds and pillows are very comfy. The beach is cleaned daily with its own beach bar and food available it's a nice place to relax. There are cats everywhere but that is common in all surrounding areas in turkey and most are very friendly. Kids club was on, and run by a very nice woman who is great with children of all ages. The entertainment/animation is good with volleyball on the beach and darts in the amphitheatre during the day. Mini-disco everynight. We went out of season and entertainment was still on, just not on sundays. Not sure if its like that in season. The animation staff are really friendly. Now the negatives. People seem to smoke EVERYWHERE. Next to the kids pool, in the outdoor eating area which is next to the indoor eating area with open windows so don't sit next to the windows if you want to enjoy your meal. The spa staff are everywhere trying to sell you stuff, on the beach, next to the pool/bar, in the hotel, even when I went on a walk outside the hotel one was there. They will wake you up if your sunbathing and they will get you just as you come out of the beach toilets trying to sell you stuff. Which I think really ruins what is supposed to be a relaxing holiday with someone who bothers you almost everyday. They also take quite a while to go away once you've told them no. I upgraded to a family room, however it had no bath which made it harder as I have a 1 year old.