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The room is very good, but parking is still 22 dollars, there is no description in the app, there is no refrigerator, there is a microwave oven, the bed is 1.8 meters, the price is OK.

The room is large, the environment is good, the value for money is good, it is close to the airport, parking at the hotel costs 30 dollars per night, and the rest of the services are very good

Our tour group spent 4 days and 3 nights in February 2023 and we were checked-in efficiently, treated warmly, and thanks for our business. Our three breakfasts were hot and plentiful and the meals were serviced perfectly by two staff members. In fact, upon our group's departure I was contacted by Simo, from the breakfast staff, who told me he had located a young tour passenger's purse and made sure it was secure until we could return to pick it up. Well done, Simo! Meanwhile, the location is absolutley primo for a group tour of the Capital city.

Check in was super long! I was assigned the wrong room and I was supposed to be compensated by getting a nights worth of free parking and did not! Otherwise, the hotel was very nice! Parking was very limited.....

Clean, quiet and good location for 4 metro lines. Ask for an upper room with windows over the birds that fly by in the morning. Very nice and very quiet. Only drawback was the breakfast options (paid for separately) were not so good and the delivery of service for breakfast was pretty slow. Front desk people were all very cordial, responsive.

Okay so let's start with the location, perfect, perfect! Restaurants, breakfast, smoothie shop, CVS, even the AMC theater all in walking distance. Damn good burger is a must.The smoothie shop a must! There's a grocery store across the hotel. I mean a second away. There's a dog park and bike rentals across the street. I don't have a dog but I walked the park, really clean. The hotel is clean and I'm OCD about cleanliness!! Very clean, room 202 (2 beds) is ridiculously big. I didn't expect that. Further away from elevator, so very quiet but the hotel was never really loud. You have to ask for towels if your not choosing service during your stay. I was fine with it. Coffee maker, fridge and microwave in the room. Coffee in lobby as well, but make it before 10am or it's just hot water with tea options. Again room was too clean. But 202 had a view of the hotel grounds basically, if you dont mind. I wasnt there for views. Parking, okay so there is hotel parking for $18 a day in a garage, not bad. We choose the street pay to park option and always found a spot. After five days our parking total was $17.14. It worked out for us. Pool is open weekdays 5pm to 10pm with a life guard. Really nice jacuzzi too. Weekends its 10am to 10pm I believe. The pool is long and slim, not big, not deep but clean and nice to have. Breakfast I never had it, always went out to eat, I'm a foodie. If you have the time try Milk & Honey 30 min, but it's a quick ride. Also try Della J's Delectables. Again hotel is clean, the hallways are cold, ac is on, but rather not be hot. You control temp in room. Wifi is free, didn't use it. TV is nice, kids watched it mostly. Lobby is nice and decorative. Bar was busy and open until 10pm. The hotel desk, Jose was very nice. Everyone was pleasant not very talkative, hello and bye, helped promptly when needed. I would stay here a million times over!

THE BAD - Failed to clean the rooms for weeks, no reason given just forgot despite being asked repeatedly - Rooms were LOUD with parties going past 3am on more than one occasion - Elevators are slow as molasses and carts for moving luggage are limited - Expensive rooms - Expensive parking ($25/night) - The store on the ground floor has some weird $50 temporary charge on your card, avoid that place and walk to Target instead THE GOOD - Location is great - Staff was polite I got 2 rooms for my in-laws visiting from overseas. They were here for weeks which is longer than their average stay. Despite asking for the room to be cleaned repeatedly, at the front desk - and from the cleaners themselves - it didn't happen. Given all the other bad aspects I was pretty embarrassed to have special guests, -some visiting the USA here for the first time - to experience this. SAD! Heard this place is going through a management change, good luck, they need a lot of work.

The staff is so kind and helpful. Kyan helped me with essentials when the airline lost my luggage. The whole team made sure I had a great experience. At the hotel restaurant I had amazing service from Ben and the rest of the bar team. I appreciate all their efforts to solve my travel issues.

Shuttle Not very reliable for airport pickup. They say that the shuttle is available every 30 minutes during the day but you need to keep calling with details when you are waiting at the airport. The driver seems to be skipping a few trips and not notifying hotel staff. Our wait time was 50-55 minutes. Cleaning Cleaning is substandard as the staff skips a lot of items and focus on only basic item - fresh towels. Bed had dead ladybug on it. Rate The rate is on par with other hotels in this area, and may be a little higher for the amount of services offered. Front desk Staff is not very helpful on several items. When we argued about shuttle problems, they did not admit mistake; rather it was pushed to us saying we must have not waited in one of their designated areas (We did). Free breakfast information was not shared with us at check in. We only knew about it from the website and raised the question when the breakfast attendant wanted to charge us. It was then that he told that coupons are given when you check-in, so we had to go back to front desk to get them. Room Decent size room with congested furniture in a small area. There is no notepad/pen or a clock in the room, which are the most common items in any hotel rooms, regardless of rate they charge. There is no microwave in any of the rooms and the only microwave available is in the lobby, which is inconvenient to customers. There is a fridge in the room though... Overall, this hotel will not get anything more than two stars. Obviously, with continuous traffic in this area, this hotel does enjoy customers on a regular basis. But if they continue to behave this way, there is so much competition that may affect their business sooner or later.