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Overall clean hotel with very convienent location. Breakfast choices were a bit limted to prepackaged items. Also, the room was not too great. Matrices need replacement, just awful. Shower head height was made for a 4 foot child or handicapped person, it could not be adjusted up for an adult. Water pressure terrible. This is a popular hotel location so be prepared for parking challenges.

My bad - I meant to pick Holiday Inn Express, but this is a regular Holiday Inn. We had a 1 br suite which is nice. Before I go good and not so good, the bad: housekeeping knocked around 10 am then just opened the door. Thank goodness we had the lock engaged. (There was no ‘do not disturb’ tag). Why not wait until checkout? The good: the bedroom had a door that closes - a real bedroom. The bed was comfy. Fridge and freezer. Keurig machine in room. The not so good: the kitchenette was dark (why is there no light in that corner?). The oven was pretty dirty. There was a (clean) trash bag in one of the pans. No silverware, and no dish soap. No complimentary breakfast. The TV had about 20 home shopping stations, and almost every other station didn’t come in. The TV was surprisingly small. The furnishings were a mix of possibly newer and older, and the bathtub had like a worn out place where most people would stand. Nothing really terrible, just a few things that could have gone better.

We were given room 103. When we got there the door was propped open and the microwave open. The night clerk, who was very nice, said that she had not been told about any problems, that they must have forgotten to close the door. So, we went in and relaxed a bit. The room smelled like smoke, even though it was non- smoking, and I started having problems with coughing. My husband used the microwave to warm something, and it started smoking and I could see fire in it. He immediately turned it off and I unplugged it, but you could smell and see smoke. We were given another room, but by that point I just worried about fire down the hallway. The second room was clean, but the beds and pillows were not comfortable at all. Didn't get a lot of sleep. Breakfast was not good. Two sugary cereals, white bread for toast, some prewrapped pastries, and some Yoplait yogurt. Coffee was not good. We won't be going back to this hotel. The only good part was the night clerk who said she was just there helping out. We did notice the next morning that they had removed the defective microwave.

We have been visiting West Virginia in October now for quite a few years to see the natural wonders and the beautiful fall foliage. We are now seniors and close parking, first floor rooms, non smoking are more important than ever. We also preferred Harper Road because of the Mexican and Japanese restaurants located there. Quality Inn met all our requirements. The room as well as the bathroom were clean. The bed was comfy and there were plenty of fluffy towels. Our room had a TV, mini fridge and microwave as well as a coffee maker. The desk setup was perfect for a PC and there were plenty of outlets so you could charge your phone. The wi-fi connection was good. We were pleased with our three day stay. Check in was fast and with a smile. Will return.

We had a very nice stay the room was clean the staff were amazing and really helped us with anything we asked of them , breakfast was awesome waffles were a big hit with my family. We loved the windows it made us feel like we were home very clean and comfortable definitely recommend !!!! Thank you travel lodge for making our stay in our bad time better than expected !!!!

Very nice hotel very clean very comfortable beds and pillows very good breakfast great location only 12 minutes from major stores and restaurants very friendly staff