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Breakfast is good, a lot of tricks, all kinds of bread, drinks, coffee, you can make waffles yourself, very close to the airport, driving more than ten minutes. very quiet.

We were passing through from Yellowstone to Wyoming, and stayed one night. And a pleasant night it was. ROOMS: We were in a 5th floor room in the north corner, probably an odd layout being in the corner like that, but it was appointed very nicely, and quite comfortable. Shower had excellent pressure. Only minor quibbles were that the safe in the close was on an upper shelf, perfect for its open door to whack your head, and one side of the bed at the head was about five feet from the bathroom, making it not very private. 1st Avenue, unfortunately, is a pretty noisy street at night and early morning, and the A/C units behind the hotel made an audible hum in the room. But, again, we were very comfortable, and would willingly have stayed longer if we'd needed to. SERVICE: Both the desk staff and the valets were top-notch, friendly and helpful. AMENITIES: The hotel sports two restaurants: Bernie's Diner (breakfast and lunch), which was excellent, and TEN (bar and dinner) which was very good (and pricey). LOCATION: The hotel is in downtown Billings, so a bit of a drive from the interstate. The neighborhood is okay, not great. NET-NET: I'd certainly stay there again if I were passing through or visiting Billings. It's not cheap, but it was a nice stay.

Great 2 day stay. Room was clean and spacious. Beds were comfortable. On suite bathroom was a little small, but adequate. We chose this stay because of its location to downtown within easy walking distance. Although the hotel is in the middle of a hospital/medical complex, it was quiet (no ambulance sirens) and seemed really safe. The property had plenty of free parking. Check in was quick and simple as was the check out. Staff was very friendly and accommodating. Free Breakfast was decent in the morning and they had coffee and tea available all day along with popcorn at check in. Good reasonable cost stay for being downtown.

Not bad, just don’t have enough time to play

Very close to the airport in Billings, the hotel's quaint log cabin structure is a good choice.

Big KUDOS to Kim at the front desk, Justin In maintenance and even Jordan the GM for their help in locating some super glue for me They all went well above the call of duty for me and I truly appreciate them!! The staff at this hotel are wonderful happy friendly and they know their stuff!

I’ve been staying at the Residence Inn in Billings for nearly a decade and, up until now, had been consistently satisfied with my visits. Even though I reserved a 2 bedroom suite for my latest stay, on arrival we were informed the 2 bedroom suites were no longer available. In place of the 2 bedroom, we were offered 2 separate 1 bedroom suites — which were not attached — for the same rate as the original reservation. Wanting to stay together, we opted for a single 1 bedroom unit and were eventually given a nicely reduced rate after it was clear we weren’t pleased with the situation.

 It’s a bit of a puzzle why and how the hotel determined to give up our 2 bedroom in particular. Not that it means much, apparently, but we have Marriott Titanium Elite status. Perhaps the Residence Inn staff felt it was at least an equal trade? They might consider that some families may not appreciate spending their vacation apart in separate (not even attached) hotel rooms and might consider such an arrangement a downgrade. We didn’t get the impression the staff treated our reservation change as an exceptional situation, so perhaps this is not an unusual occurrence? We just wish the staff would have reached out to us in advance to work with us or even assured us that this was totally not normal and would not happen again. Or, they could do like the airlines do when a flight is overbooked and ask for volunteers willing to give up their seat (room) in exchange for a bonus (Bonvoy Rewards Points?). 

I guess shortly before check in for future stays I would triple check the Marriott reservations web site to confirm there are still rooms available in the same room category as on my reservation. If there are none, I would consider canceling and looking at other lodging options in Billings.