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Got a deluxe kind room. Room size was OK but bathroom was small. The bathtub was small and the vent didn't work. They couldnt do anything about the vent and didn't have another option for room change. We ended up sleeping in a muggy room. They offered a fan but that would of just pushed the miggyness around with no windows to open or we would have to leave the door open which I was not comfortable with. Had a few ants in the drain of the sink and rust around the bathroom door so I'm not sure how long the vent hasn't been working. Food was OK but over expensive and I tried different mix drinks and didn't have a large selection and didn't like them. If you need a spot to rest it's fine but for my anniversary night I was not a fan.

The location of the hotel is near the airport, the traffic is very convenient, the night is very quiet, the room is large, especially the bathroom is oversized, the facilities are also very good, the price is high, it is highly recommended

We decided to leave a day early to Boise before our AirBnB would be ready. We were heading to Boise to celebrate my wife’s birthday. We were greeted with birthday wishes, a birthday card and gift, and an upgrade to a two story room. Yes this is an “old school” Residence Inn, but the rooms and the grounds feel fresh, new and are super clean. And our room was incredibly quiet with a beautiful view of Anne Morrison Park. Close to downtown and just a couple blocks from the Boise Greenbelt, I am pretty certain our next Boise stay will be here.

I stayed at the Hyatt Place Boise/Downtown a week for work. Last time I stayed was pre-COVID, 2019. Some other hotels I've stayed at post-COVID have shown signs of aging and decline. Not this one. Even more important, the staff is top notch and the hotel was clean and seemed to be efficiently managed. I enjoyed breakfast one morning, again top notch! I look forward to staying at this hotel again!!

Hotel is newer and in good shape. Located on outskirts from downtown. Be aware you park in garage and the cost is $15 day no parking on-site . Man at the check I was not helpful,he did not tell us as Diamond member we could have parked complimentary.

I stayed at this hotel on 2/8 for business. I travel regularly but usually stay with another hotel chain. However, Boise was almost completely booked for the night. When I got to my room I noticed the sink was dirty. There was a pink ring around the bottom. The hand towel had a huge yellow stain on the front side that you could see across the room. The toilet had black mold streaks in the bowl, pee under the seat and clearly had not been cleaned. When I asked to change rooms I was told there was nothing available but someone would clean the room while I went to dinner. When I came back from dinner the room had not been cleaned AND the comforter and sheets had been pulled back on one side. I again asked for a new room and was told there was nothing they can do. I asked to speak with the General Manager the next morning but she was not available. I asked for a phone call and heard nothing. This hotel is filthy and the employees do not care about the guest experience. A direct quote from the night manager ”If my room looked like yours there is no way I would stay there”.... yet they did nothing about it. RUN, dont walk as far away as you can from this hotel. Even Motel 6 might be better.

It is right next to the high way so the traffic noise was kind of loud. The air condition was broken but they fixed it in no time after we call them. The breakfast was great!

The room was very clean and the bed super comfortable!! The Front Desk Representatives had a great attitude and easy to talk to. They were very helpful in all my questions. Great Front Desk representative's. The Breakfast was very good and nice assortment of items to choose. The cook did a great job in very tasty food! Thank you to all the staff at this Hotel for making my Wife and I feel special. Appreciate you all. We will be back!