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The environment is good and the service is very good. The environment is good and the service is very good. The environment is good and the service is very good. The environment is good and the service is very good. The environment is good and the service is very good.

I am a Diamond HHonors member, and selected this hotel as I enjoy Embassy Suites properties, and this one was conveniently located. Checking In, I was given a room on the second floor which was adequately cleaned. Usually upon checking in, I unpack my bag and hang my shirts in the bathroom to steam out the wrinkles with a hot shower running. This time, I did not do it, although I wish I had, as I paid the price in the morning. When I woke up, after going to the gym (also adequate) I turned on the shower and noticed the control seemed to be reversed. After letting the water run, I was only able to get it to the point where the ”hot” water was lukewarm at best. I checked the sink which had plenty of hot water. Anyways, I had to get my day going, so I settled for a quick cold shower. I let the front desk know when I checked out, so that they could fix it. The front desk person asked if I wanted the manager to contact me, which I replied, yes, of course. It has been almost a month, and I still had not been contacted by any manager. When selecting a hotel, the main things I look for are a clean bed and a hot shower. This property missed, and the management missed as well.

The environment is good and the staff is very friendly. Breakfast is included, with a variety of bread, waffles, yogurt, milk, fruit and so on. There are two restaurants on the side, dinner can be there, about $30, are more distinctive.

Very good hotel with complete facilities. You can have bbq in the courtyard. There is a golf course next to it and the price is cheap. The customer service staff has a good attitude and provides good service. Always first

After checking out of a seriously awful hotel, this place was absolutely great. Very clean, fresh paint, clean, bright pool. Beds were very comfortable. Holiday Inn purchased this large property recently. Lots of clean, space with new furniture to spread out with groups. Each queen bed had four comfy pillows, clean bedding. Staff was very accommodating to our requests, very polite. No free breakfast, unfortunately. Starbucks coffee in the room, and walking distance to bagel joint and restaurants across the street. Everything was smooth, working condition, no problems with room keys, remotes or anything like that. Very comfortable and clean. Great hot tub for adults to watch kids in a warm-water pool.

Arrived late at night but had no problems checking in. It was very nice as it was within walking distance of the city. The hotel restaurant is convenient and convenient.

From the moment we checked in until the moment we left, this hotel disappointed. We are titanium for life and currently titanium with ambassador. Without going into detail, this hotel did not recognize our loyalty in any way from an upgrade to late check out. After dealing with an awful front desk person, the manager did the right thing and honored our late check out. Thank you! In addition, calling the front desk for any reason was always painful as we called several times and the call was answered once. The concierge lounge is open until 9 am for breakfast then locked. You can’t even go in for a can of pop, water bottle or cup of coffee. On the positive side, the rooms were clean and updated. Next time we’ll be staying at the Hilton Garden Inn.

Room condition is good and clean. Breakfast is good. I wish the water pressure was a little stronger.