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My rating does not include the employees- the employees were lovely. Let’s begin with the fitness room. The equipment is rusty, broken, lacking and crammed. They are missing the 20# weights, the treadmill was actually cracked and the elliptical is only there for looks. A few of my colleagues also used the equipment and were disappointed as well. It’s dark and dank in there. This alone would be a reason I would never return. It was cold when we arrived but the heater was cranked up in the hotel to an uncomfortable (sweat anyone?) setting. The door in the bathroom slammed behind me every time I opened it. I am not the only one who had to prop my bathroom door open at night with the iron. Happy hour will leave you sad. Go to a bar or better yet, go across the street to Embassy Suites for a better one. The employees deserve a better place to work. They all work hard and are extremely helpful. This is a basic hotel with basic amenities and basically provides you with a place to sleep.

I've stayed at this hotel the year prior with no issues. It was average but busy. This year was so busy they called me a week before to try and get me to cancel my room because they were overbooked. I refused and then called and spoke with a manager to which I was told that I would have a room for sure. The morning of my trip and called to confirm that I still had a room and they told me they had already had a room assigned to me and would be cleaning it then. I informed then I was still about 6 hours away but was coming for sure. When I arrived shortly after 3:30pm. I was told they did not have a room for me yet. When I mentioned what they told me that morning they said that was not the case and rooms were assigned on a first come first serve basis and they would call me when one was ready. I finally got a room about 5pm. It was okay but the corner king room had no curtain. Simply a shear see through curtain that let in the light from the parking lot and being on the second floor, people could see into the room from outside. When I asked about it, they shrugged their shoulders and said sorry. My room was across the hall from some very noisy people as the room walls were thin. However. The breakfast attendant was WONDERFUL. She was pleasant and helpful and always smiling. I left her tips everyday I at there! She was amazing!

The Staybridge Suites Hotel in Duluth, GA is one of the best hotel experiences you could ask for if you value peace, quiet, safety, and good service - without the unnecessary frills. The staff are genuinely good people and hospitality pros, for me that's most important and very rare! They did absolutely everything in their power to allow me to check in early and despite the place being full to capacity, I got to check in an hour ahead of time - in a room that had been thoroughly cleaned and inspected by a manager. The place is well-kept, clean, and does not allow smoking anywhere on the property. The pool, patio, and elevators are card-access-only, so you don't have to worry about random people hanging out all day and night. During my stay from 05/15/22 to 05/17/22 (Room 217), I heard absolutely no noise from neighboring rooms or from the hallways. Kammie and the rest of the staff are amazing! If you're a serious traveler and don't need all of the room service and golden toilet seat non-sense of a luxury hotel or the headache and stress of dealing with the rowdiness and safety issues of some of the budget hotels in metro Atlanta - then I very highly recommend Staybridge in Duluth!

Our stay here was okay, the staff was friendly, the room was spacious and it's located in a great location. However, the hotel could use a good Deep cleaning and it feels like it was a very nice place at one time but could now use some updates.

Very good hotel, cost-effective, good hotel service, will definitely choose to live here next time, in short, very satisfied with a stay. The leadership has been helping the leaders to arrange this hotel. The room with the kitchen is small.

I was extremely disappointed with my stay at this hotel. My first night there I placed my suitcase in the closet which knocked over the ironing board and behind the ironing board was a gigantic empty bottle of Johnnie Walker which was the size of my forearm. Hard to miss if the room had been thoroughly cleaned prior to my stay. The bathroom was not well laid out and the open shower concept does not work well especially with the wecare notes to hang towels and wash clothes for reuse when the water from the shower runs into the bathroom floor. The bathroom was not the cleanest. My second night there I opened the closet to hang my sweater and a spider jumped out. At checkout, I requested a printed receipt when asked and was not provided with a copy and instead was rushed out with a “it was emailed to you.” This happened after staff asked about my stay and I responded “it was okay.”

Not bad. it was gimochee. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

The staff is very friendly, helpful and professional. We received our room which was very clean and comfortable. The hotel also has many amenities. Housekeeping did a great job daily and replenished towels, cups, etc. We also ate breakfast at the 401 Bistro daily which was great food and the staff was very friendly and courteous. We enjoy this hotel so much we always stay here when traveling to Duluth, GA. There is also many restaurants, small town shops and a park to relax across the street from the hotel.

The general manager Steve Wells was so accommodating and welcoming! He was able to have everything ready for our event in the hotel conference room, receive packages for us, and make sure everyone on our team was taken care of during our stay. Will definitely be coming back to host more meetings in the future.

Location is nice, rooms are clean and bed are comfortable. Our tv didn't work and they moved us to another room and fixed the problem right away.