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Courtyard Hamilton is an excellent hotel with friendly staff and professional service. In particular, I find the atmosphere highly relaxing and a great place to unwind after a busy day of travel and meetings. However, the most memorable part of my stay is always Lisa, the hotel's morning restaurant's waitress. She is very friendly and intentional to engage guests in a way that makes them feel seen and appreciated. Whether it is asking extra follow up questions about your order or following up with you during your meal, Lisa quick to go the extra mile for her customers and get their morning off to a good start.

Whenever we travel we tend to stay at Hampton’s if rooms are available and not overly pricey. Room rates tend to get expensive when occupancies are high ( supply and demand ). This particular hotel has always been our choice when we are in town visiting my sister. It is convenient to the local airport and car rental places when I fly into the area. Even when we drive places to eat are also close by. This recent trip we arrived and moved all our stuff into the room only to find out the heat wouldn’t work. The young men at the desk confirmed the problem and moved us to another room which turned out to work better. The manager did reduce our bill for that first night of inconvenience after I ran into him on Monday. Great guy to work with. The breakfast fare is pretty much the same as other places but since all I ever have is coffee and cereal I’m good. The place is clean and kept up. There was a car breakin while we were there which I thought very unusual as the hotel isn’t real close to areas where one would think that stuff would happen .Thry are now really pet friendly with areas for pets to relieve themselves. This may make some unhappy but in my experience pets are less destructive and problematic at times than some humans. The staff here are very friendly and helpful . While we were here there was a large wedding party staying so it was busy

First of all, I wasn't even going to write this review. BUT... I got the email from Comfort Suites/Choice Hotels asking for feedback.... and when I kept trying to leave this review, it would not let me! Maybe an algroithm prevents me from leaving the bad review. So... here is what I tried to leave as my review on their feedback form: ***We have stayed in several hotel this summer across the Midwest and mid Atlantic states. And... this one was the worst. But this was the location we needed. The good: Coffee! 1. Very good coffee available 24 hours in the lobby. 2. The mattress was comfortable. The Bad: Everything Else. :-( A. Workers moving a safe using a luggage cart when we arrived. (I don’t know if we used the same luggage cart, but the cart we used had a flat tire and did not roll. B. Had to sign up for a 40 minute time slot to swim, (covid) but when we arrived, they were only two people there... and the door knob to the pool area is broken and when we left the pool area we saw people from the neighborhood going in the back door to the pool area I guess to swim?? They had suits on and towels. Also, jacuzzi (hot tub) was closed? Holiday Inn Express in Ironton hot tub was open in July.) C. Very dirty room. I bumped the plastic cover on the air-conditioning and it fell right off and the inside was caked with mold. Gross! Dirt/dust on floor. D. The air-conditioning unit fan kept shutting off. We like constant fan noise all night for background white noise. E. No fruit at breakfast. Could have had cereal and fruit and milk. But the only thing was muffins. (Muffins are a fancy word for cake.) Our family got three muffins and went back to get another one and a huge group of kids came to the lobby and took all of the muffins. They were loud kids and sort of rude. other hotels we have been to the Summer had served grab bags of meals to go, or cereal and fruit, and a Holiday Inn express we stayed at even had a hot breakfast made to order from the lady working. So..... Mostly, this place needs Deep cleaned. If we have to go back for business, I’m going to try the Hampton Inn across the street. This was not an acceptable stay. Sorry

Our bus trip was made even more enjoyable by Faith and her crew. We started with a tragic accident but everyone in the bus was spared injury. The night we arrived late because of the accident, Faith was there and stayed all night in case someone needed something. Breakfast every day was different and had lots of choices beside the usual cereal and packaged breakfast foods. We even had quiche and fritatas! Rooms were clean and modern. The best part was the beds were comfortable and the hotel is off the road enough that it was quiet all night long. The best part was the hospitality we were shown and the caring staff were always pleasant.

Went well. Hotel wanted to charge $148 instead of the agreed upon $132, but they ended up agreeing to $133.

It was a very good hostel. They have been refurbished. I was disappointed we didn’t get a refurbished room but our room was still very good. The hanging table was special. The breakfast was great, the dinner at this hotel was great, and the Veronica people were very nice. Veronica always ensures that food is well served, there are too many types of food to taste all. They have sausages, bacon, eggs, gravy, Danish food, muffins and so on. Too many things, not listed. I will definitely stay at this hotel again!!