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Everything else is very good, too old. The facilities are old. . decades ago

Room was not vacuumed, hair covered the tub and floor, toilet had hair and pee everywhere. Mirror was filthy. Someone had pulled the plug out of clock radio and left it plugged in. I went to unplugged radio and grabbed live wire. There were construction workers living at the hotel. They were sitting in the hallway, even right outside our door, playing music loud, standing in the hallway all the time, on the phone at 7am taking on phone very loud. We all felt very uncomfortable and unsafe. The hotel next door was closed down for some reason, which was part of theirs, and all the guests that were staying at the hotel were switch here. They didn't even inform the guests. Just left a sign on the door, check into other hotel. So they normally use the big kitchen at other hotel but since it was closed there was NO nighly reception and breakfast was horrible. All done by microwave. Coffee grounds in coffee 3 days in a row! Breakfast was super greasy. The pool had to be treated with more chemicals because overgrowth and no sign posted. A worker told us about it. The room kept changing the temps back to 74. We asked for connecting rooms and one room was on one end of the hall and the other one was clear other end of the hall. So much for family staying together!!! Room key didn't work on 2nd day. The front desk seemed annoyed that we were there. They didn't bother telling is about the reception or breakfast. We will not be staying here again. Also maid cart left in hallway all 3 days. And no pool towels on 2nd night stay. Hot tub was warm and not strong and next night super hot and strong. People were vaping and smoking everywhere. Everywhere smelled of smoke. Bathroom was so small you could sit on toilet and wash hands. Shower wasn't hot. And when you pulled on shower lift up not only half the water went to the shower head. Strong smell of **** inside and outside of hotel.

Please don’t make the mistake I made and read the reviews before booking. Is the place a complete dump…no…but most of the reviews are accurate regarding cleanliness and upkeep of the property. My family and I were there for six nights and housekeeping never came the entire stay. The room we had (104) had a musty smell as soon as we walked in the room and it was like the room needed a dehumidifier because it always felt moist in the room. Chair in room was covered with animal hair and looked like animal badly chewed up legs to chair. Place needs pest control for ants, spiders and other insects as I always saw (no bedbugs to report). Side door to building would not open with key and we were told their system was not working properly. Also, pool is closed just like all the other reviews say. As far as staff they seemed friendly but not sure what they did because there were a ton of them there but never had our room cleaned. Breakfast was better than what most are reporting and never had an issue finding what we wanted to eat. I would rate this hotel equivalent to a Super 8, but definitely not to the standards of a Marriott Hotel.

If you want to stay in a 1980’s time capsule, this hotel is for you. Booked a week, and upon arrival we were greeted with a thick aired, musty, old cigarette scented room with old furniture, wallpaper, a timed heating lamp in a bathroom with no ventilation, and an AC that hardly worked. The ceiling in the bathroom was extremely low so anyone that was over 6ft tall would not be able to shower, and have trouble getting their head wet because the head was too low. We requested another room that smelled less like cigarettes but was still horribly musty and old. My throat hurt from breathing in the air. There was no way we were staying here. I had to request that we cancel our reservation and was thankful the very friendly and amazing gentleman at the front desk was very accommodating and honored our request.

No prior reservation, this was a walk-in reservation. Driving to Indiana, unexpected issues with the rental in Springfield,, dealing with roadside and having to exchange the rental causing me to loose 3 1/2 hours of time and since i'm not a night driver I decided to check out the Hampton Inn right off I 44. The front desk lady named Quinn who greeted me with a friendly smile was able to accommodate me with a last minute reservation. To my surprise the room was large with 2 beds, nice bedding and the bathroom had ample counter space and was clean. They also provide coffee and breakfast the next morning. Everything was fresh and good. I recommend this place for comfort and great customer service.

Initially, I thought this was my new ”go to” for my frequent St Louis business trips. Since 2018, my work has me traveling about 70 days per year, mostly in MSP and STL...thus far IGH is my chain of choice. The decor is very nice, and the staff was helpful and friendly. Since I was planning to do some work in the hotel, after hours, I opted for their King Suite (their best rooms, I believe). Very nice and functional furnishing, and almost everything was operational (no microwave, and the door was sticky due to an apparent break-in)...but the mini-fridge made ice blocks of my soda, yogurt and water (minor stuff). Otherwise, they've done a good job with their on-going renovation. My initial satisfaction with this location was short-lived. Around 8pm, I heard a series of loud thumps outside my bedroom window...then cheering and hooting. After a few minutes, I went outside to investigate. As I walked to the side of the building, near my windows, I found two Cornhole games within a few feet of my room. Not sure who thought that would be a good idea but the games went on well past 10pm, and I had to call the front desk twice to ask if they could intervene. This is a deal-breaker for me...I've had 10 nights here, and really wish I stayed somewhere else. Live and learn - It seems they're not trying for business travelers at this location...will be at La Quinta going forward.

When we first arrived the counter attendant did not have our reservations. I had to call Trip to get it straightened up. It was finally done but it took an extra 30 minutes.

Breakfast is included in the hotel. The breakfast is traditional Western food. The burger scrambled egg patties are served with yoghurt, coffee and fruit. The hotel is clean and comfortable, the rooms are fully equipped; there is parking lot and wireless network; there is Wal-Mart store next to it. Wait.