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Great stop if you want to break up the journey to Niagara Falls. Hotel is located near the main road. For 1 night it's perfect. On the other hand, from the room you could hear the vehicles passing on the main road and the included breakfast was poor (in terms of choice and quality).

was great for the prize continental bkf ...maybe ??

I have stayed at other La Quintas before and this one, while OK, was not of the same caliber. First the pros: Check in was easy, front desk greeter very friendly, nice lobby, room clean, spacious, and bed comfortable, hot breakfast included. The cons: Breakfast lacked milk, cereal, bagels. The door to my room was difficult to close and needed some kind of adjustment (which I reported upon checkout). While the bathroom was recently updated and looked nice, the old tub was still in place with discolored (moldy) grout on the tiles. For a handicapped accessible room, the tub should really be replaced with a walk in shower. What I disliked the most was how they processed payments. At other La Quintas, my credit card was simply charged the room fee plus taxes. Done. At THIS La Quinta, however, I was charged a $75 ”incidental” fee, which was then reversed, then I was charged the room rate PLUS another incidental fee. Very annoying. As of this moment I am still overcharged and waiting to see if a credit comes through. I will not stay here again, simply for this strange billing practice which seems sketchy to me.

I was traveling with pets and it was difficult to find somewhere to stay for the night. My daughter booked red roof that was within budget. Good move! Room was clean, quiet, pet friendly. Awesome shower pressure,hot water,nice bed. Will stay again!

The bed is big and clean! Staff are enthusiastic. Convenient transportation. Line 15 is only jiangmeiy The bed was large and clean and the staff was welcoming. Convenient transportation, line 15, line 57. There are restaurants around and it is very convenient to eat.

The buildings and parking lot are old and need work but I was amazed at how clean my room and breakfast area were. The housekeeping staff do a really great job. Front desk staff is friendly and helpful. The hotel was quiet at night. Comfortable beds and plush towels. The outside needs work but everything else was great.

The room was comfortable and quiet. The Achilles heel of most hotel rooms is a noisy HVAC that is hard to regulate but our room here had the best hotel HVAC we’ve experienced in a long time. Quiet, comfortable and effective without blowing a tornado of cold air onto us. Also the king bed was very comfortable. Despite being between two major roads, it was quiet with no noticeable road noise. We were on the first floor. The major road behind the hotel is elevated so I suspect the noise mostly goes over. Lots of restaurants nearby though mostly chains. I have a few nits about this place but the point of a hotel on a road trip is to sleep and we slept very well here so it served its purpose well.

3 stays in the past 6 weeks. 1st stay, checked in around 8pm, unpacked, and found feces in multiple spots on the carpet. Actual feces. Called the front desk, asked to be moved, was told no due to a full house. The front desk guy came, confirmed the disgusting mess, and placed towels over it as a solution. Since everywhere else was booked, we were stuck for the night. 3rd stay, checked in around 8 again, settled in, unpacked, and then discovered there was no running water. Not in the faucet, shower, or toilet. Call the front desk, clerk did not seem to believe me, said he would come and inspect. Eventually he shows up, confirms there is no water, and seems unsure what to do. Tell him to move us, unless the entire building is without water, and he eventually moves us to the room directly across from the elevator, with all the noise that brings. The USB outlets also were falling out of the wall, and did not work. Finally, the hotel fire alarm went off around 10pm, forcing everyone outside for a good half hour, with no explanations or apologies. This place is a blotch on the IHG brand. Staff does not care, maintenance and housekeeping is abysmal.

Cleanliness was not up to par . This is a nice Property but it is not as well managed as it could be . The Toilet under rim was absolutely filthy when we arrived for our 4 day stay . When we brought it to the attention of the very kind young lady at the front desk some other unknown women yelled out of a side office ..”it’s just hard water stains” . Let me say that my Wife was born & raised in the Triple Cities and was a Nurse for 37.5 years . During that time she experienced hard water in Vestal, Endwell & Endicott but never did she see the black filth that was caked under the inside rim of this toilet . I am not exactly sure who the person was who yelled out of the side office but we certainly considered the response to be extremely rude . Next time perhaps you should consider addressing the concern in person and at least show an interest . When we returned to the property the toilet had been cleaned properly and the dirt was gone . Especially in these times of great concern over infections I would suggest that you take the thorough cleanliness of the Property much more seriously . We would certainly be reluctant to stay here again .