Best Kapaa Hotels

"The location was my only complaint, it was a 10 minute walk to anything else. Other than that the hotel has a great restaurant and bar, the pool was always heated and the room was really clean. The hotel itself was up to date also and well kept. Before coming we stayed at a 5 star hotel on Maui and were a little disappointed by the state of the hotel. When we came to the Sheraton it was a great surprise to see in how great of a shape the hotel was."

"A little run down, but still decent. Exceptional place, great sunrise view. Very convenient going anywhere, lots of choice of restaurants."

"Just putting this here hope it helps others Breakfast is grab n go, which means there's a pantry consisting of packaged muffin, cereal box, pastry, packaged milk just packaged everything. some fruits if you're early. Pls note if a hot cooked breakfast is important to you. There's also a resort fee to cover bike rental, yoga class, and a water bottle (that we didn't end up using). The resort is lovely and bathroom is clean. Nice view of ocean from the room but the beach is not v swimmable."

"Location is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out."

"Good access: 10 to 15 minutes drive from the airport. Good for convenience: There were several malls nearby and restaurants, markets and shopping centers were close. Car parking: Overall good, but there is no space after 9pm so you have to use the valet service or walk along the street. Overall, the facilities and location were too good for the price. A hotel that impressed us as a honeycomb."

"It's not what it seems. It is a hotel that has very good things and others not so much. When we arrived we were given a room with a double bed and a sofa bed. We had booked a twin room and were told this was Trip's problem. That they only guarantee the views. All the furniture is wooden and very old. The old sofa, with a thin mattress and perforated sheets... Finally the next day we were changed to a room with two beds (and sea view) which was much better. However, the furniture was also old. It is advertised here that the cleaning of the room is daily but it is not true. They clean only one day for stays of at least 5 nights. If you are staying less than a few days and you want the room to be made for you, 50 USD. If you want clean towels, 10USD. The hotel does not have elevators, so you have to carry your bags up the stairs to the room (on the floor you are on). Just arriving they charge you 147.45USD in taxes (amenity fee, ta tax, ge tax, county ta tax...). Good: Prime location, in front of (private) beach, with restaurants, supermarkets and shops next door. The main road is right there. Swimming pool with hammocks and a bar (opens at 3pm). There is a refrigerator, coffee maker and microwave in the room."

"Next to the beach, there is a breakwater for playing in the sea. The location is very convenient. There is a hot spring pool in the swimming pool, which can be used as a hot spring by the elderly. There is also a free laundry room. However, the hotel facilities are a bit old, the windows cannot be opened, and the fresh air blower and air conditioner are very loud. They must be turned off at night, otherwise it feels like sleeping on an airplane."

"Let’s talk about the good things first: we booked a sea view room, we could see the sea, the hotel’s swimming pool was also good, there was a Hawaiian hula performance, the hotel’s restaurant was also good, and there were no such negative reviews from other guests. However, there were 2 serious problems: one was that there were ants in the room and I was bitten while wearing slippers. Later I found that there were ants on the bed as well. The second one was even more serious. A machine started up every few minutes in the middle of the night and made a very loud sound. It continued for a few minutes and then stopped. It kept doing this over and over again. It was so noisy that I couldn't sleep."

"The hotel started 1916. Location near to Lihue airport is a plus. Condition is run down in the exterior but makes up for it with newly fixed up rooms. Clean."

"Nice, friendly service, well located and close to the airport, 24-hour laundry and shopping malls nearby"