Best Lakewood Ranch Hotels

This hotel was clean, quiet and the managers were great. Best cleaning staff among other hotels. The location is wonderful as it was good for walking and near everything. The managers make sure that you are taken care of and treated very well as a customer.

I booked the hotel for one night, no breakfast included because I wanted to have breakfast with some friends at a restaurant nearby the next morning. The difference between breakfast included or not was 20 dollars. On my way there I realized they had added what I thought was the breakfast fee on my debit card to the total pending transaction. During check in they told me that Breakfast was Included and showed me the menu and times, so I didn't have any reason to doubt that the extra 20 dollars they had charged me was the breakfast fee. I didn't wanna make a big deal about it so I didn't say anything and just called my friends and we arranged to meet at dinner instead. Next morning when I was ready to have breakfast they told me that they made a mistake and breakfast was not included and when I told them about the extra charge on my debit card they explained to me that the extra 20 dollars was for incidental charges in case if I decided to use other amenities or services and not for breakfast. What a coincidence that the breakfast fee was the same amount as the incidental charges. They did remove the extra 20 dollars during check out but I ended up having a very mediocre super expensive breakfast there because it was already too late to call my friends and change plans again. Instead of 20 dollars I had to pay almost 50 for breakfast at a place that I didn't plan to have breakfast in the first place and they tricked me to do so.

This was our second visit to this area to visit family and this hotel has a lot going for it -- central location near restaurants, the interstate, shops, friendly staff and atmosphere, exceptionally clean and modern guest rooms and public areas. Once again, we felt welcomed by the reception desk and rest of the staff each day as we had during our first visit last year. However, some suggested areas of improvement: 1. If snacks are from 5 - 7 p.m., have them out on time. Only happened once in a week. 2. Remind us at check-in we could have received more bottled water as Hilton Honors members, and 3.Last, but not least! Eliminate the little slips of paper that were strewn all over the hallway each day (a week for us) from the new General Manager. We felt they were a waste. If they are left on doors, they don't stay there and litter the hallway. (What if you are handicapped and cannot bend to pick it up?) Not a good image/perception, at least for us. This did not happen last time we stayed and we felt just as welcome without the litter in the hallway when you opened your door each morning. Only good as scrap paper since pens and notepads are no longer provided in rooms (perhaps because of the pandemic?). Consider alternatives, e.g., a Welcome placard/tent card on the desk in each room with the same message from the GM with her contact info should suffice, and/or have a board (electronic or otherwise) by the elevators or by the breakfast room where you can post the daily forecast and who is serving breakfast, and a daily message from the GM. We've seen this done at other hotels, conference centers, and cruise ships. You are modern in every way ... come into the 21st Century with that gesture too.

The Courtyard Sarasota at University Town Center is in a great location, within walking distance of Mall at UTC and Nathan Benderson Park. Well managed facility meets all Marriott/Bonvoy - Courtyard boxes incl. parking. Professional, efficient and friendly check-in. Room & bathroom are clean, spacious and quiet. Good water pressure in shower and fluffy towels available. Very good competitive price point and solid product. Would most certainly happily return.

Very clean hotel, was very pleased with front desk lady Margaret, she was very friendly The lady at the breakfast bar during our stay there was very friendly every morning and always greeted us with a smile every morning, We noticed one morning at breakfast that she was laughing and teasing over a special juice blend she makes- it was nice to be around such friendly atmosphere The food was always fresh and hot Room was clean Enjoyed our stay allot Would recommend to anyone

Kathleen was very nice, attentive and very helpful. I looked forward to seeing her every morning at breakfast. She wasn't afraid to talk to people and help people at breakfast. Everyone just stood around, didn't help or even talk to you. You could tell that Kathleen loved her job and what she does. The front desk staff was amazing (Maria). Thank you to all the staff who made our 7 day vacation amazing!! My husband and I will definitely return. I forgot to mention the availability to ride the bikes was a pleasant experience and all the shops, mall and stores was in walking distance.

The staff is great. Jasa and Chris were so helpful. When I checked in, the toilet wouldn't flush. Jasa offered me an opportunity to switch rooms. She also had maintenance come straight up to fix the toilet in my original room - so I stayed there. The rooms are ok, from a design/decor point of view. Air conditioning works well. Shower has good pressure. Parking is easy and convenient. The carpet, though, is, quite honestly, filthy, and not just in the guest rooms. I wear white socks. Walking across the carpet in the room left them really, really dirty. I dampened a washcloth and rubbed it over a very small section of the rug, just to test, and it was alarming. Management should, at the very least, have the carpets throughout the hotel cleaned. I know that this has been an ongoing problem, based on other online reviews. I can't recommend people stay there until that gets resolved. Also, the red chair in the room I stayed in was very dirty. I wouldn't sit in it. Once these issues are resolved, I would change my rating to 4 stars.