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The room is fine. I think the breakfast needs work. I get that Covid affected this but others are cooking eggs, bacon etc…. The guest can’t touch anything. They are prepared and given to the guests. Yours needs work. I could not believe I had to pay for parking. The front staff ask me “did I plan on parking here”. I just drove up from TX booked three nights, where else would I park “. So I had to pay for parking. That is unacceptable! Then I was told to pull the bedding and towel and place outside the room. And out the trash outside the room. You might want to give people a normal trash bag to hold to the trash. I had to get one from a family member. Otherwise trash would have been on the floor. If I’m pulling bedding and emptying trash, I’d like to be paid. This is my vacation not a working vacation. You e got a nice hotel but this is not working for me.

I have stayed here before and been pleased. However this last weekend my family stayed for two nights. I requested room service since I was travelling with my grandchildren. Very disappointed we did not receive room service. When I talked to staff they handed me new towels and a plastic bag to empty our garbage bins! There was no breakfast available, glasses and coffee not replaced in the room and one of the bed sheets had black marks on the bottom sheet!! When you pay $487.00 which included the room and a parking fee!! I do not expect to have to empty the garbage bins! Jacuzzi was also not operational and my granddaughter said there was water in the Jacuzzi but it was black! Very disappointed and I will not be staying there again!

Frankie checked me in and was accommodating and helpful giving me a lay of the land around the area. I ended up with a smaller studio room but still was fine. Lobby has coffee tea and ice water which was nice when needed. Breakfast was basic like other reviews but it’s plenty to get you through if you’re not looking for anything special. Eggs bacon sausage fruit toast waffles the usual. Woman manning the breakfast area was very attentive and everything was perfectly in its place. Gym is small but did the trick with 2 elliptical, 2 treadmills, and free weights. Nice outdoor sitting area with fire pit. My wife is picky with mattresses. They’re not the high end Marriott but definitely comfortable enough for her and the pillows passed the test. Our room was on the busier street side. Definitely can hear the occasional motorcycle or loud truck but really didn’t bother us, if it does for you try to get the quiet facing street. Parking right across street in small garage I’m sure a big plus in snowy winters. I checked my folio no added charges as I read in a couple other reviews but was a good heads up to check it. I give this a hotel a 5 in relation to the Marriott brand. If this suits your needs with additional kitchen area etc this style of hotel passed my tests. Being platinum I like the large Marriott with lounge access etc but for this trip this hotel did just fine. Hence the stars for with brand, price, staff, and value