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Hotel is less than 2 years old. The room was very spacious and well laid out. The breakfast was excellent with plenty of choices. The hotel is located near I 275 but far enough away not to be bothered by the noise. The hotel is one of the best I have ever stayed at.

I just returned from a week in Milford, Ohio and our team lodged at this hotel. My hotel room was very clean and spacious and I was happy to see that it had the necessary amenities that are often missing in more expensive hotels (mini-fridge, microwave, coffee maker, safe, etc.). The bathroom mirror provided excellent lighting and the shower's water pressure was PERFECT (if you have thick hair, then you know!). All in all, we were very pleased with almost every part of our stay here, but it's the super-friendly and helpful employees that really merited this 5-star rating! From the moment we arrived, we felt completely welcome, and the staff was always friendly and helpful to us. But here's what really impressed me: My teenage daughter was traveling with us and she had brought her Nintendo DS for relaxing in the evenings. Well, our flight out of Cincinnati was super-early and we had to be up at 2:30 AM to pack up and leave. In her groggy state, my daughter accidentally left her DS lying on her bed! We didn't realize it until we were almost 30 minutes from the hotel, and since we had a plane to catch, we couldn't afford to turn back. We called the hotel and they immediately went to our room and retrieved the game device and put it in safekeeping until we could work out the shipping. My daughter's DS arrived yesterday in perfect condition and I am MOST grateful to everyone who helped us with this! They all deserve a shout-out because their customer service exceeds the service of MANY of the upscale hotels I've stayed at in the past (no lie; I could tell you some stories). I hope to return to Milford again one day and I absolutely will make a point of staying here! PROS -- *Amazing hotel staff! Super friendly and so helpful! *Clean, spacious rooms *Perfect location with many nearby conveniences CONS -- *The only real negative I have to mention is the breakfast. It's not the worst I've ever had, but it's not the greatest. Honestly, I would have preferred less selection and just doing the basics better, but they are trying! Thankfully, breakfast is not a deal-breaker for me and I would 100% stay here again. (Besides, there's a breakfast restaurant right next door!)

The room is clean and the service is very good

The hotel staff, all of the staff from management, front desk, and house keeping were great in all aspects. The hotel is going through renovations, so it's expected that everything is not perfect, such as carpeting in the room. That shared, we would absolutely choose this particular hotel again if we were to visit Cincinnati. Recommend!