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Always love staying at Aloft. It's always great value and I love their design. This one was good as well except the floor lioked dirty and the indoor swimming pool wasn't heated, so water was very cold. Other than that as always clean sheets and towels comfy bed and pillows. Room perfectly warm. Great location. Loved the park right by it.

Because business activities came here from hot Africa, I encountered a whole day of snow flying and dancing, and the real ice and fire were two days. The hotel room is very comfortable, worthy of its own standard, breakfast can be a la carte and self-service, a pleasant three-day stay.

DO NOT STAY HERE. EXTREMELY POOR CUSTOMER SERVICE BY HOTEL MANAGEMENT. BEWARE OF ATTACHED MARRIOTT PARKING” PARKING GARAGE. HIGHLY RECOMMEND STAYING SOMEWHERE ELSE. Stayed here the past week with my Nephew celebrating his high school graduation. We had a fantastic time in the city and were a quick walking distance to Target Field and the Target Center. The Twins were in town all week so we attended three of their games. We also went to the Vikings preseason game vs the Raiders, which was also within walking distance. Tonight we went to the Lynx game at the Target Center vs the Mystics. BEWARE if parking in the attached parking garage! The one plastered with all the signs that say “Marriott Parking.” Apparently they aren’t affiliated with the garage. I was told tonight by the manager that their contract ended 4 months ago. I guess that is not enough time for the garage OR the Marriott to take down all of the signs saying “Marriott Parking.” I guess it also isn’t enough time for the Marriott to train their front desk staff on the fact that they should no longer instruct guests to park there anymore since the contract for the affiliation no longer exists. I can’t help but feel like it's a flat out lie. If your affiliation with another business ended FOUR MONTHS ago, then either party would have ensured by now that all signs advertising the affiliation would be taken down. I have been grossly overcharged multiple times during our stay for parking in the attached garage. The Marriott manager wants no part of helping me, accepts no responsibility for me being told to park there, and offered absolutely no assistance in helping me contact the garage or secure a refund for the overcharges. The front desk attendant I first spoke to about it called “the manager” who was allegedly in his car driving on his way home. He made some incorrect statements to “the manager” and neglected to correct himself when I pointed out what he said was not correct. When the call ended I asked for the manager's business card. The front desk attendant went “out back” to get one for me and came back with “the manager.” When I asked if this was the manager that was just on the phone driving home, I was informed this was a “different” manager. Why in the world would he have called a manager who wasn’t working when there was a manager on duty and IN the hotel? Why was this on duty manager not the one contacted in the first place? I definitely feel like there was some shady business being pulled. I've never had a situation handled like this at a hotel before. So just beware that even though there are about 20 signs in the garage that say “Marriott Parking”, and the front desk staff may tell you to park in the attached garage, that is NOT actually Marriott Parking and if you get overcharged or have any issues in or with the garage labeled as “Marriott Parking”, Marriott will give you the brush off and NOT assist you with said issue. The only effort the manager will make to he

Went down for business conferences. The staff was friendly. The hotel was clean. It was in a central location of downtown. We had no issues while we were there. Will book here again.

My daughter got married in Minneapolis on 5/28/22 and we used Hotel,Ivy as the host hotel. We had some guests back out from reservations at the last moment and fell short of our block requirement. They kindly forgave the shortfall, anyway. The hotel is beautiful and elegant. We had booked a suite the level below the penthouse for the bridal party to get ready and the next lower tier suite for the groomsmen. The bridal suite, through no fault of the hotel, smelled of a particular flavor of smoke, and after an attempt to clean it, still wasn’t immediately acceptable. One of the managers, Ziena, worked hard to try to make it right. Ultimately, she gave my daughter the penthouse. Additionally, my hard of hearing elderly father locked my son out of the room they were sharing with the deadbolt, thereby preventing staff from being able to open it. He could not hear banging on the door. Again, the Hotel Ivy staff came through, supplying my son with a room for the night without charge. It was so refreshing to see a business look out for guests. That is the way one gets loyal customers and count us as such! Thank you, Hotel Ivy and Ziena! Monellos was fabulous for dinner, as well. Scott Westenberg

It is near the station, but the soundproofing is good and there is no noise. The room does not have bottled water, but there is a direct drinking water system. It is equipped with a microwave and dishwasher, so you can cook some simple meals yourself.

I was in MInneapolis for a conference across the street from the hotel at the Convention Center. The proximity to the the Convention Center was the hotel’s only saving grace. The hotel was unprepared to be a convention hotel. There was one frazzled young lady staffing the front desk, answering the phones, and checking people in all at the same. This caused her to be short and downright rude to many of the guests checking in. My travel companion and I were at the hotel for 4 days and not once was the room cleaned. We had to go down to the front desk and request new towels and toilet paper because we were running out. The toilet paper hadn’t been replenished from the previous visit - which made me question if the room had even been cleaned before our arrival. On day 2 I asked that our room be cleaned and the front desk person submitted the request, but it never happened. I understand staff shortages etc, but as a convention hotel there has to be a contingency plan in place to manage the influx of guests, especially for what they were charging for a room per night. Also, no slight on the city of Minneapolis, but after 6pm everything shuts down…even the Target…and it turns into a ghost town full of homeless people. We were told multiple times by Uber drivers not to walk downtown after dark. So we actually Ubered the 4-6 blocks between hotels if we were out after dark. I would not stay at this hotel again.

Very satisfied. Good location, counted in the city center, the whole city is very small, you can walk anywhere. The room is spacious, clean and the breakfast is OK, which is a typical American buffet breakfast.

Very spacious and modern rooms, very cool design of public areas and rooms! Unfortunately, we had some difficulties communication with the hotel twice. First, we wanted to learn more about parking and hotel put us on 10 minutes hold and after that they did not pick up the call for more than an hour! Maybe they are busy, but still leaves an impression. Secondly, we called at the reception to ask about the places open for a beer or wine and they simply hang up on us twice. Moreover, there was something with the lock- we could not leave the room without asking for help outside. I’m glad we were not in the rush in the morning. Not sure why is that so haha! Generally great area in the city center and pretty design!