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What Travelers Said About Best Hotels in Orange County
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Browse these genuine traveler ratings and real guest reviews to find the best Orange County hotels.
4.5/5
Excellent
GGuangyindegushi053Came to the outlet mall for shopping, but it was too late to get back to New York. I arrived here in 10 minutes. The overall feeling was very good. There was free parking. From the window, you can see the surrounding greenery, which is very pleasing to the eye. The breakfast was also quite nice. After the meal, I strolled outside the hotel to bask in the sun.
GGuest UserI can not explain how a Hilton property could let my experience be so awful. I booked a room here for 3 nights and paid $796.79 in advance and in full. A few days before my stay I got an email saying that the property was under renovation so I might be inconvenienced by construction noise between 9am and 5pm. I didn't love hearing that but I already paid for the trip and had planned events with friends there, so I went. The first morning I went into the bathroom to wash my face, brush my teeth, use the toilet, etc. but there was no water! I went to the lobby with my toothbrush and asked if there was a restroom with a sink in the lobby I could use. They said sorry, no the water is shut off for the entire hotel until 5 pm. Again... whaaat? So l had to drive to a gas station to use the bathroom. So gross. If only I had booked a nice hotel room somewhere, right? I had an event to go to at 5 pm that evening so I had to go without having had a shower. I did stop at a fast food restaurant to use their sink to brush my teeth again. The folks at the front desk were nice and almost guaranteed that Hilton properties would give me a refund for at least one night. They urged me to call and explain and let Hilton make it right with me. So when I got home I did just that. After a week I received an email stating that my room was paid in full in advance under a ”no refunds” policy. Honestly, I thought the ”no refund” policy was aimed at last minute cancellations, not the room being uninhabitable. Needless to say I am extremely disappointed with Hilton for the awful experience and the awful customer service resolution I was given. Do better Hilton.
MMichael BTo me, a 5-star rating is highly unusual and means in all aspects, this business was outstanding. An exceptional value, this Holiday Inn Express exceeded all expectations. Clean room with everything working as it should. The blackout shade was close to the window meaning no light came in from the sides. The room and bathroom were spacious and well lit. The HVAC had a fan ON setting which I like for ”white noise” to sleep. The bathroom sink is raised so washing anything in it doesn't hurt my back by requiring me to bend. Breakfast choices were plentiful and delicious. Every staff member I encountered was gracious and/or helpful. I cannot wait to go back!
JJamie AWe arrived very late in the evening with 6 tired adults and 6 exhausted children. The evening front desk employee “S” (I don’t want to put her full name) was an absolute angel. She was so incredibly friendly, gave us all the information we needed and loaded us up with some goodies. After an awful experience at another hotel the night before we were so grateful to be welcomed into the hotel by such a friendly person. Our rooms were spotless and beds were comfortable. We appreciated all of the surface areas in the room so our stuff wasn’t sitting on the floor. There were a ton of accessible outlets in the room so we could easily charge all of our electronics. And there were no nasty carpets in the rooms . Breakfast was good, no complaints. We were thoroughly impressed with this hotel especially for the price!
We had our wedding after party at the late night bar in the lobby and had a blast. The staff had everything ready and set up for us and we’re very patient with our large (and rowdy) group. They made sure we were all taken care of and couldn’t have been more professional. Thank you to the staff and thank you to Kayla for helping us organize and plan it all!!
GGuest UserThe room is small, the bathroom is smaller, the bathtub is difficult to get into, basically it can be said to be blocked. Winning is providing charcoal, you can point the fireplace in the living room, it is quite atmospheric. In the villa, several rooms have average sound insulation, and the sound of neighbors opening the door penetrates the room... The stone house is more distinctive, the nearby lake is very beautiful, the feeling in the forest, and the air is very good. Maybe it's better to come here in summer.
GGuest UserVery reasonable close to all major highways and shopping peaceful and quiet at night room was clean and ready staff couldn’t be nicer I recommend this place to everyone and I will come back again when travel thu again !!!!
GGuest UserWe had an amazing experience at the Howard Johnsons. Lou the night manager was absoletely amazing, who made us feel very safe. The rooms are clean and the beds was very comfy. Though, the breakfast was quite iffy… And the morningstaff was not very friendly.
邬邬The hotel is located on the high-speed side, the traffic is very convenient, very close to the Woodbury Outlets, half an hour's drive. You can also make an appointment to visit the nearby West Point Military Academy. Unfortunately, due to time problems, I did not go to the military academy to visit. I regretted it and hoped to make up for it next time. The floor is not high, only two floors, although very close to the road, but the night is very quiet. Have a simple breakfast, make waffles yourself, and toast.
The average price for hotels in Orange County is €183 on weekdays, and €225 on weekends (Friday-Saturday).
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