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We celebrated 2 friends birthdays over a weekend trip. We had to pay extra to guarantee connecting rooms but it was worth it. The hotel is beautiful with several pools and a water park with a lazy river. The only downside was the bathroom floor and shower area could have been cleaner. But Clara Jane was at the check in desk, she was in training still but did an amazing job helping me. She sent a follow up card to our room and birthday treats for my friends. Great personal touches that mean a lot!! The restaurant choices for dinner were limited as one of them was closed for a few weeks.

We really enjoyed our stay at this resort. My children and I enjoyed the on-site water park. The rooms were lovely and clean. We plan to make this our go to place to rent. I wish check in was earlier than 6pm but other than that everything was good.

The house prices are really not cheap. The townhouses and apartments in this area were bought casually at the price of 30,000 to 40,000 US dollars in 2008. So the relative land prices, the hotel is really profitable, and the hotel has a $ 39 resort fee. Ctrip is not included in the price. So be very careful when ordering, except for local tyrants. The hotel has a lot of ”pits”. I ordered a self-service restaurant at night, so no tip was given. After signing the order, the bank sent a text message. The price increased by 20 [%] Fortunately, the bank presided over justice. The place for breakfast was not labeled, but the ordinary Crossint and donuts in a supermarket each cost $ 4 for a total of $ 8. Fortunately only booked for one day

The hotel is located in the city center, next to the university. The hotel we stayed in was just during the Christmas season. Many people opened the party. Both young and old people are happy. The elderly are very grand. Young people are also very popular.

This was my wife and my 10th+ visit there. We went back partly to sit by the pool and partly to see the renovations that have recently been made. I think that the chief differentiator of the Biltmore vs other luxury hotels is its beautiful and unique architecture. The new owners don't seem to have realized that. There are 4 big changes at the hotel. 1) The new adults- only pool. While it took out part of the beautiful Biltmore lawn, it's a good addition. More non-reserved seating would really help - the free seating fills quickly. 2) The new outdoor bar. It takes up the rest of the former lawn. It looks like a spaceship landed on the Biltmore lawn. It has zero design cues from the rest of the hotel and looks like it could go behind any old Marriott or Hilton. 3) The new waterslide at the Paradise Pool. The old slide was in a very Biltmore-esqe tower. The new one, which can be seen from many places at the resort, is a generic steel tower that clashes with everything else at the Biltmore except the new spaceship bar. 4) Dining prices have gone thru the roof. It's not worth the risk to pay these prices, and while good, pool lunch food is really pricey. While the rooms, lobby and grounds remain beautiful, it is concerning to see the direction current management is taking. They are currently on a path to slowly turn this place into a mishmash of stuff that totally loses the defining feature of the hotel - amazing, unique and beautiful architecture.

their service was great the location was good the room was great but their security guy needs to get a life and stop making his job his whole life he literally sat right next to me or stood right next to me until I got an Uber out of there for absolutely no reason and kept asking me every minute wouldn't is Uber here is the Uber here is it over here it's ridiculous so watch out for a fat white security guy he's an a******

The facilities are a bit old, the room is clean and clean, and the dining is convenient. There are two choices in the lobby, and there is also a gift shop

Front desk pleasant and helpful. Room faced interstate. Very noisy. Room was hot, AC running but no cool air coming out. It was frozen up. Maintenance repaired but froze up again late that night we managed to get it running again but then quit again by morning. Room was 80F. On switch to turn on ice maker. New one installed but never worked. Refrigerator barely cool definitely not as cold as food should have been. Ceiling fan in BR shook & ticked like a clock constantly & kitchen faucet handle so loose it wouldn't stay at a constant flow & wouldn't shut off without a lot of maneuvering. Clock was missing but replaced.

Very good price, actually lived in the suite. It can be said that it is very cost-effective. There is a 24-hour Wal-Mart within five minutes walking distance to ross at 11pm. Parking is available around the door. The only regret is that the breakfast is a bit simple, milk yogurt bread, these simple meals that do not meet the Chinese people's eating habits.

I have nothing but positive things about our stay. I have admired the restored historic building for years. They did a wonderful job in saving it. The lobby (beautiful) and throughout they saved as many of the art deco features as possible. Our room was upgraded and we had a corner suite that was huge and had amazing views. The bathroom was massive. The location was so convenient to all downtown activities and restaurants. The rooftop bar is nice with great views. I hoped to enjoy the view in the morning, but it’s only open during business hours. We enjoyed sitting in the lobby and the smaller sitting rooms off to the side. Wonderful stay!