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Just returned from a week and a 1/2 stay at the Sonesta ES Fort Lauderdale, FL - Plantation - it was great. 1st - we got in screaming early and the front desk associate Kisha (!) found us a clean room (hotel was fully booked) and let us check in. She gave us lots of excellent recommendations for things to do, places to eat, events that will be taking place...whew! Awesome. 2nd - Our suite was great, clean, well-appointed and well situated. Because of covid, housekeeping doesn't come every day, but this wasn't an issue, you could get fresh towels, additional pillows and toilet paper from the front desk (easy-peasy). 3rd - FREE ample parking!! 4th - huge Publix grocery store across the street. Wow, this really helped us to save and 5th - great full-sized kitchen (there is also a gym/fitness center) and free washer/dryers. 6th - Free Breakfast - ok, because of covid, it is a take-away in a bag, but, umm - there are good selections to get you started on your day (biscuit with sausage/egg/cheese, cereals, coffee, tea, toast, bagels, boiled eggs, yogurt, muffins, juice) 7th - close to almost all of the great things that Ft. Lauderdale has to offer - and the Sawgrass Mills Outlet and about a 1/2 hour away from many other great places to see, do and eat. The staff is great, so friendly and helpful. I will DEFINITELY be back.

I was recently with my husband visiting for my graduation at NSU. The flight was delayed due to weather conditions but when we arrived late at night, the staff was super nice and helpful. We stayed 4 days and 3 nights and the overall experience was satisfactory. Good location with respect to the Fort Lauderdale FL airport. You take an Uber and you can move freely around the area. Breakfast was buffet style but we found the price vs quality a bit expensive. I would certainly pick this hotel for future visits.

#positive #I was happy with the Room Size, Convenience of Transport; #negative #I was disappointed with the Hotel Smell, Nearby Restaurants; Can't afford to stay at Hyatt Hotel in China. It's also expensive and low in foreign countries. As soon as the automatic door of the lobby opened the damp, rotten musty smell came on my face. I knew it was finished. Sure enough, the old room was even more unbearable! When choosing the hotel, seeing the renovation in recent years, the fact is, no! Not recommended

We had a great stay at this Marriott Courtyard! It gives off comfortability, cleanliness, and great guest service experience. If you're looking for a comfortable and reasonable priced stay in the plantation area this hotel is it. Shout out to Destiny and Natasha for answering all of our questions!

I was diligently checking on accommodations for an overdue trip to Ft Lauderdale. From the day I contacted the Marriott and was referred to by the Weston TownePlace suites the response was very encouraging and warm as they were under renovation. I then checked in at the Residence Inn Plantation. Francis the sales manager and Marie the front office manager greeted me at the front with all my questions answered. Francis offered me some cookies which I found was very hospitable in welcoming guests down to earth. The check-in was great, and the room was good. My stay was good, and Marie and Michelle and the staff were on hand to assist me with all the info and make sure the stay was a memorable one. Yes the hotel seems it has some wear and tear and some areas needs some infrastructure work. But the staff really do go out their way to assist guests and be as helpful as can be. I want to mention that Marie really assisted me during my trip and facilitated the information about the area that I needed to visit that saved me time. Will be returning for my next visit to the area.

I have been coming to the hotel for 23 years and have always enjoyed my stays. However, I don't think the new open foyer, bar and restaurant area works. I miss the intimacy of going to the bar and using the restaurant. People now just walk through those areas and out of the hotel, some with dogs and in large numbers, so there is no privacy left. The open area now resembles walking though an airport. The personal touch of hotel staff has also diminished and they now seem just to be doing their different jobs with very little customer engagement. This was always something that was a signature of the Sheraton Suites experience in Plantation. I would also recommend hiring professional bar staff who welcome customers and are keen to serve them, rather than make you feel as if you are inconveniencing them. On a cleanliness note, our room had a large dirty stain on the carpet which should either have been professionally cleaned or replaced before letting out to a customer. On the plus side, the external development has made some progress and a Mexican bar/restaurant named Tacocraft is a nice spot to visit in the afternoon or evening. It is situated only a few metres from the hotel. Although this provides some encouragement, progress on the development is slow and disappointingly our room overlooked a builder's wasteland.

On June 11th Ms. Lue contacted me asking if I could help her out of a bind she was being “Locked Out” of her room at the Hampton Inn Plantation Fl. Considering her a friend I agreed to come over and see what I could do. She had been staying there while looking for a rental. The hotel manager MJ wrote down on a stick note how much was due and gave it to the desk clerk on duty $463.17. Ms. Lue said she would repay me the following Tuesday. I asked the desk clerk if my card would be held on file at which she replied No. I reconfirmed that this would be a 1 time charge with her and she said yes at which time I handed her my debit card. I did not sign anything with the hotel, I did ask for a receipt and the desk clerk said receipts are only given when a guest checks out. On Jue 25th I received a bank alert that my card had been charged $246.34 which I had not used my card for some time. July 1, I logged into my bank account to find additional charges from Hampton Inn. The original charge agreed upon of $463.17 showed as $512.33 along with a charge on June 19th in the amount $115.78 and again on June 25th for $246.34. July 1, I went to the Hampton Inn, Plantation FL, to speak with a manager and was told he would be back at 4pm, at 4pm I was told he would be in the next day at 7am. Tuesday at 7am I spoke with the manager MJ who confirmed he wrote the amount on the sticky note of 463.17. When I explained to him that I was charged a total of 874.45 and would like the hotel to credit me back 411.28 and I would deal with Ms. Lue regarding the original 463.17. I was told they couldn’t do that and that it appeared Ms. Lue had extended her stay after I left the hotel June 11. The next day I went back to the hotel and was told in order to get a receipt I would have to give them the last 4 digits of the card they charged. I had to go aback to the hotel again once I had that information. MJ finally agreed to give me a copy of Ms. Lue folio.

General Manager, Meredith I wished I could give a 5 star just because of you. You were amazing. I visited Florida for the first time in a few years for a function. We stayed at this hotel. I have a rare neurological disorder which causes lots of issues with my body including nerve damages. I was in a car accident years ago. I cannot walk or balance on my own. I cannot sleep on the floor because my lumbar and sacrum got injured because of the accident. If my lower back hurts I get something similar to a seizure (which I also suffer from) that’s call a spasm. Every muscles in my body will be contract and that causes difficulties breathing. Unfortunately the mattress was too hard. I tried telling them at the front office of my condition before I got there. The Jamaican girl working the overnight shift was so rude on 12th or 13th of July. It was worse when we got there. Not sure how these Jamaican girls got the job. I started thinking they were discriminated against me because of my disability. No empathy. Before we got there I called late at night because I just had a few questions. She hung up the phone on me twice. Apparently she had no answers and couldn’t be bothered with me. When we got there on Thursday the 15th we found out the bed was too firm. My husband went to get another blanket and they told him that was the last one. He didn’t asked them. That didn’t help. I was crying because I didn’t want to get a spasm. I woke up in so much pain, I couldn’t move. Thankfully a nice gentleman and the amazing General Manager was kind enough to offer to move us to another room. We asked if we could have the mattress changed because our room was more spacious fir me. She didn’t hesitated to change the mattress for us. She even had us checked two other rooms to see which mattress was more comfortable. The mattress was switched and it was perfect. The rude Jamaicans with no empathy for someone who is sick could have told us to wait to speak to the manager the following morning. Instead she asked if we wanted to check out? I didn’t tell that girl I wanted to check out in the middle of the night. I couldn’t believe what I was hearing. If you you are disabled do NOT go this hotel before speaking to the General Manager, Meredith. Thank you for making my stay comfortable on the 2nd day until we left.

Everything was good for a no frills hotel. Close to everywhere especially the airport, clean, friendly staff. My only complaint is the no housekeeping, which doesn't make any sense to me especially in a covid era. Shouldnt you be cleaning. I did bring my own cleaning stuff. The sheets on the bed I slept on were stained, other than this the room was clean. I would stay again.