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I stayed here a couple years ago and enjoyed it very much so I planned to return. We stayed during the Covid 19 pandemic. I was surprised that the room had not been prepared and sanitized. They are still using glasses in the room instead of plastic. They did not sanitize the tv remote and there was chip packs under the table so you know they didnt deep clean. The room had aged and some items were broken. The pool was closed but the gym was open. The phone didnt work to get me to the front desk but when I mentioned it to the front desk he just shrugged his shoulders. Beds are still comfy but the guests above us were very noisy. We decided to cut our time short. I enjoyed the suite aspect because we had children come visit.

I had a great stay recently at this hotel after having less than desirable experiences with other hotels in the area. Upon entering I noticed they have signs saying they are remodeling, currently you couldn't tell they were other than by the signs. After speaking with the front desk, they mentioned they are starting with the rooms and then will focus on the lobby and other areas, so keep that in mind if that affects your decision. I was lucky enough to stay in one of the recently remodeled rooms. It was great. More outlets than anyone could ever use. The bed was extremely comfortable, the internet was fast and reliable, and the bathroom was nice with a nice shower head. Overall it was all I could ask for in a room. Upon check-in, I had also received a free drink and a free breakfast coupon. I am a gold member, so I don't know if this applies to everyone, but I usually don't receive this at other holiday inn stays. There is a restaurant/bar on-site which was great since I didn't want to have to travel for food. I used my free drink and ordered the special of the night which was the prime rib special. It was fantastic. Perfect in every way, very tasty. The food overall looked great that they were serving. It was a pleasant surprise since there didn't seem to be too many people dining there. I didn't have time for breakfast, but overall my stay was great. This will now be my go to hotel when I am in the area.

Hotel is very good . Room is big. There are varieties of foods for breakfast and food tastes good. Parking is $14 per day. Deposit is $50 per day. Rancho Cordova is close to Sacramento where is not much to see. I have stayed for three days and has no complaints.

First let me say what a beautiful hotel they have. I was really looking forward to my stay. Being a Caldor fire victim I was really looking forward to a good night sleep. I lived in an apartment in Hollywood for 5 years so, I am use to dealing with noise. Also, I never complain (I try to understand and look at it from another point of view.) But, in this case I think it is necessary. Besides the horrible check in (Hillary) Who did not even know who the insurance company was. I got there early to check in possibly. Hillary said no rooms were ready yet. But keep checking. So, I kept checking in to see if a room was ready. I went in about three times. From 1:00 to 3:00. She said she would call me. I said to myself, Just be patient. She will call you. (She did not) and at 3:10 I went in. Now, there was a long line. That’s OK. I am sure she tried. When I got up to the desk, they told me she was at lunch. Then, I got stuck in a room connected to the maintenance room. I had to listen to a pump going all night. Cha cheee, cha chee, cha chee…..all night. Also, a pet friendly room that has a bed with gaps under it, that my cat got under. A small dog could get his head caught in there and die. I was told all the rooms were the same. Then, being woken up at 7:00 am by the staff having a party, making all kinds of noise, laughing and carrying on, with the laundry room open. I had to open my door and ask them to please close the door. There are guests sleeping!!! Common courtesy!!!!!!

I made a reservation at this hotel four weeks in advance of my arrival. Two days before arriving, I rechecked the hotel listing and found the price was about $50 a night less than I had signed up for. When I called the hotel, the woman at the desk said she could cancel the original immediately and told me to go online and obtain the lower price.

The staff is really great. I honestly have had the biggest change of heart because of the transition I'm in. My lease was up in middle of December and I have planned to move to Florida once my settle is approved. And until then, I am in this motel. Staff, great. Very helpful, very polite, and honestly overall understanding. I appreciate this place. Its given a sense of normalcy since I had to ”live in a motel”. I've been here for two weeks 12/31 til now 01/09 and going.

Staff is great. Clean place. Near lots of food places. Been here for several months and the property has changed alot in the last few months. Thank you to the housekeeping and the maintenance for keeping my room clean. Thank you to the front desk. Nice people. Highly recommended.