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The room is like an American traditional hotel, no work, no work, it is very lively on weekends, many children go to the swimming pool to play, it is OK to come for a short stay for one night.

When I went to go Check-in, they lost my reservation. The first room that they sent me to was still occupied by somebody else. The second room I went to the keycard. Did not work the third room I went to. We stayed in, but the toilets did not flush propbrilliant for it being considered an upgraded room. I was very disappointed.They did not enforce the no smoking policy. I was on the 2nd floor and the room beneath us would smoke and it would drift into our room with our children. They now charge for breakfast. The person working it. Walked away so many times it was hard to pay. I was very disappointed all around. I will not go back. The pool was clean.

Check in and check out was fast and efficient. Jordan, Katelin and Jacqueline were three outstanding employees at the front desk that answered all our questions. They were very personal and courteous. Had breakfast in the restaurant and the food and service was spot on. Great variety of items to choose from. Server, Cathy, was very efficient and friendly. Our room was clean and quiet. All in all, it was a great experience. The next time we are in Redding, California. Looking forward to staying there again.

We were looking for a place to stay just a couple hours before arriving to Redding. Typically we stay at familiar chain hotels, but these were booked and/or more than we wanted to spend. We were lucky to find this gem for a reasonable price and we had a great stay. It’s in a convenient location, has comfortable beds and is super dog friendly. We will definitely book here again next time we need a spot in Redding!

I will definitely stay at this hotel when I come to Redding in the future. I have stayed in a total of 3 hotels in Redding, Sheraton, Hilton Garden Inn, and Holiday Inn. Only the Sheraton lives up to its name. Hilton Garden Inn has the worst service and facilities among the three. The front desk has a poor attitude towards non-native English speaking guests and is obviously much less patient. Sheraton will not have this feeling of being treated differently. The front desk staff is very polite and friendly to Chinese people. The house facilities are similar to those of newly built five-star hotels in China. They are new and comfortable. The rooms are relatively large and very clean. ; Moreover, the area where the Sheraton is located is very safe and belongs to a relatively good area in Redding. The nearby scenery is very good; the hotel restaurant is also very good. I was a little thirsty while waiting for a table. I wanted to buy a glass of orange juice and the clerk gave me a glass directly; I only stayed here. There is a real sense of vacation.

I would recommend this hotel 1000 times if I could! As someone who travels for a living, and stays at Hilton’s frequently, this one is by far one of the best hotels that I’ve stayed at. To start off, the staff is wonderful! From the beginning of the check-in process, to the cleaning, staff and housekeeping staff, everybody is extremely accommodating and nice, and do their jobs very well. We requested some sheets an additional towels, and they showed up to our room in a matter of minutes, as opposed to other hotels were, it has taken hours to receive items we requested. I even ordered some food and did not place a room number on the order. Despite the fact that the food was just left at the front desk, the staff went out of their way to find my room, call me, and personally hand deliver the food to my room. This is just one of many examples in which the staff exhibited above and beyond customer service when they didn’t have to. The hotel is quiet (which is a huge plus if you like sleeping in and don’t want to hear your neighbors). The rooms are clean, very well-maintained and well-kept, the sheets are clean and soft, and everything smells great - lobby, elevator and room. Everything is truly top notch! The amenities are wonderful, and the fitness center offers more equipment than most other hotels that I’ve stayed at. This hotel is what all Hiltons should aspire to be like. Truly a great experience and hoping that I get the pleasure of coming and staying here again.