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Had a wonderful experience here. I called in early before check in time a few times to see if any rooms were open and while there wasn’t any I was greeted kindly each time by the same receptionist. The entire hotel is super trendy, and each area has an intentionally and different but pleasant aroma. I would keep that in mind if you are sensitive to fragrances. The room was extremely clean, so much so we didn’t have any reservations letting our baby crawl around. The bed was supportive and comfortable and the pillows were a highlight for me; they conformed to whatever position you wanted them to and maintained that shape. The sofa bed was much more comfortable than any sofa bed I’ve been on (I always try them out at hotels). There is a privacy curtain that can be used to separate the room between the king bed and the sofa bed. The TV had a nice personalized greeting when I walked in. The kitchenette was fully stocked and even had a hidden toaster in the cabinets. There was a note saying you can rent a complimentary stovetop burner at the front counter if you plan on cooking. The complimentary breakfast was delicious! The frittatas had so much flavor and there was options for everyone. They even provided to-go containers to enjoy your breakfast wherever you choose. Every encounter with an employee here was a positive one especially the front counter ladies. The maintenance and cleaning people obviously took pride in their work as the entire hotel was spotless. This will definitely be our go to hotel in Salem.

Our room was clean, comfortable and quiet, and we enjoyed our breakfast the next morning, too. On our road trip this was our favorite place we stayed because of the value and also the overall atmosphere of happiness in the friendly staff. This must be a well-managed property! We loved the location which is a little away from the freeway, so we were surrounded by local restaurants and stores and it was quiet at night, too.

This is a VERY nice hotel. The staff were very kind, friendly, and helpful. The room was very nice, clean, and modern. The restaurant at this hotel was my favorite part of my stay. Wonderful food and drinks, and the breakfast options were fantastic.

Very good!We will book next time. The service is very nice,thanks!

I am going to start off by saying, I tried to fix my problems with the motel staff, no one was available. I called the office after I got home, spoke with ”Bob” (I'm sure not his real name as he had to think about it when I asked his name). I had the worst stay in a motel, ever. Upon check in, there were only 2 of the 4 lights with light bulbs in them. When I tried to call the front desk, no one answered. The bathroom was filthy with ants all over the counter and walls, someone else's blood and toothpaste splatter on the walls. The mattress was like sleeping on a cement slab. In the morning I had to leave while still dark out, there was NO LIGHTS ON outside (I see a theme here-no lightbulbs in the room). I was trying to carry my cooler down the dark flight of stairs and missed the last two stairs and fell down. Bruised my arm and need, injured my left shoulder when I landed. I managed to go back upstairs and retrieve the rest of my belongings including my cell phone so I could use a flashlight on the next trip. After I got my belongings in my vehicle, I went to the office to report my fall and issues with my room (remember, no one would answer the phone the night before?), well no one would answer the knock on the door the next morning at 6:30 am. The sign hung outside the office said to not ring the bell, but to knock outside office hours. Another guest needed assistance and saw no one was answering my MULTIPLE LOUD KNOCKS, so she rang the bell. Still no one came. I got her name and phone number after I told her I fell down the stairs. She had a similar experience. I was promised a call back from the manager when I spoke to ”Bob”. I'm still waiting for that call that was supposed to come on Thursday, November 18th. It's now November 22nd. I will be contacting my attorney for a potential law suit. All I wanted was my room comped. Now it will cost them more as they will be paying attorney fees and for my pain after falling down the dark stairs. I HAVE PICTURES.

We had a decent stay. The staff was very nice and helpful. The room was very clean although somewhat worn down but overall not bad. Free breakfast is ok, waffles, fruit, milk, juice, coffee, bagels and cream cheese not great but fills you up. The real issue is the location is a little sketchy as it’s right behind a mechanics shop and parking lot seems a little sim. Also the morning of our departure some bum walked through the parking lot and purposely lit the bushes on fire. I rushed in and got the fire extinguisher and put it out before it could spread to far. Day staff was very blasé about it. Would have given another half star but…

Unbelievable. There's know way you can get a better room for the rate there asking. Very friendly staff and was super impressed with everything. Will be my go to Hotel going forward. Thank you for a great experience.