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My sister helped me to check in earlier in the afternoon because we arrived at JFK 10pm on that day and we don't know why our rooms were put as stay over, thus the cleaners don't provide bed tidying nor changing bedsheets until we inquired. Though we stayed 7 nights we were only provided drinking bottle water on the first day and the hotel is charging USD3.75 per small bottle of drinking water. The hotel is strategically located, easy access to restaurants and the bus stops is just beside the hotel. The receptionist Ms Shantel was very nice and service commendable when we reached hotel 230am. We met her again the day we left and the hotel should have more staff as friendly as Ms Shantel.

This was my first time staying in Secaucus as my friends with me told me the area was great. I booked the Residence Inn and you cannot go wrong with the location. Places to eat, shop, bus across to NYC around the corner. The staff are top notch. Checking in the woman we checked in through was awesome. So friendly and personable. The room was awesome. Full kitchen, sectional couch that pulled out to a bed and a King Size bed. Washroom was spacious I really enjoyed the kitchen. We hit Walmart down the street and grabbed stuff so we didn't have to always be out places to eat. Clean room, AC was spot on. The free breakfast was great too. There is a Chili's and a bar Hoolihan's right outside of the hotel. Overall you really cannot go wrong with any Marriott brands. I will definitely be back

Stayed for three days without cleaning I asked for it myself Looks like it's only cleaned in the morning Cleaning must be booked in advance Otherwise do not scan The wild wings at the entrance of the hotel are not delicious. The chicken wings are unpalatable The ingredients carrot and celery are delicious and raw. I’m really hungry. It is recommended to go to Manhattan by public transportation, it only takes about 30 minutes Driving is really not recommended, it is difficult to park and the fees are high, but there seems to be a special price on Sundays, 12 hours 35 dollars plus tax, some are even cheaper than this In some places, the meter stops at the side of the road at 6 hours, it is said that it is much cheaper and some time periods are free Manhattan is far from uptown to downtown, I try to walk I found out that I was exhausted, and then I took the subway for 3 dollars one way Speaking from experience, this weekend is when the traffic cream will be clearer

We stayed one night before our cruise. We drove from Canada and arrived early morning. Check in wasn’t until 4pm but the lovely ladies at the front desk locked up our luggage, let us park and gave us access to a restroom to freshen up. We toured NYC for the day, the bus stop was just across the street, so convenient. And upon returning check in was a breeze. Our room was very spacious. We were a family of 6 and it didn’t feel right at all. Everything was very clean and comfortable except our pull out couch didn’t feel nice to us. We just put the mattress on the ground and had a great sleep. We checked out the pool, there is no whirlpool/hot tub. The pictures I saw must have been old. My son used the gym and enjoyed it. Breakfast was above my expectations! Very good. We definitely enjoyed our stay and wouldn’t hesitate to book again.

The website said that there was a restaurant on site which there is not. Given the location, it’s a pain to have to go out for dinner. There was one Italian place that delivered and was actually pretty good. TV did not get all the channels on the guide. I needed something printed which I could not get done. Room was average. I was upgraded as a Hilton diamond member but nothing special. Staff was very friendly but just apologetic and not problem solvers.

Horrible customer service. I had a medical emergency and could only stay for one night out of my two night stay. I told them at 9am which is well before checkout time The staff refused to refund the other night. I even asked they could just give me a credit for one night. They wouldn’t do it. Don’t waste your money at this hotel. Stay somewhere else that has better customer service and human decency.

We enjoyed our stay there. Washroom could have been better but overall 4.9/5. Stuff was friendly and helpful.

This hotel is great! I loved my stay and completely satisfied with it. I got a first floor room which is super close to the everything. The king suite is very spacious and comfy. The sofa bed is great as well. I like how the management is very careful and helpful in addressing my requests. The best part is it is so close to the bus stop for a bus to NY. Simply walk 2 min, buy ticket at the machine, and wait for bus 320, will get you to the Port Authority bus station right by Time Square. Super convenient and worth every penny!

Ordinary motel type, room facilities are old, but enough, health is OK, coffee machine can pick up a cup of hot water, is a big help for people in China, can drink tea. There is a microwave oven that is awesome. When I am hungry, I will buy something at the convenience store and heat it up. The Chinese gospel.