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Very quiet, large area facilities are also complete, refrigerator TV cabinets, etc., breakfast is relatively good! Clean and tidy! It is the best one to live in the United States for more than 10 days! The price is not bad!

the hotel is good and clean! The only thing that i don”t like is that you have to give a deposit of $100 everytime you book!

First and foremost, I’d like to say that the staff here are all wonderful people. Indeed the best part of my stay. Hotel pluses: - Parking is great. - Location is close enough to get to anywhere easily. - Friendly helpful staff. - Comfy bed. - TV channels are great. - Laundry room & machines are well maintained and clean. - Rooms are a nice size. - Great wifi Hotel minuses: - Dated, could use some love. - What needs to look clean does but if you want a hotel that is actually clean everywhere , this is not your place. - Carpets need a cleaning desperately, in rooms and in all hallways. - There was always a weird smell in the hallway and in my room. Given that there are kitchenettes in each room, a bit of a cooking smell is expected. But this was ALL the time and was quite sour. - The room was clean enough when I checked in, bathroom wasn’t exactly clean. The tub and toilet were still dirty, I went to the grocery store and bought some cleaning products to take care of it. I did also buy some antibacterial room spray for the carpet & curtains to help with the smell. Helped a little bit but still slept with the window open a crack. - I was there 9 nights, was told that if I wanted housekeeping to my room it was an extra charge. Honestly for $169 American a night, housekeeping should be included at least once. I know it’s hard to find staff after covid and I think I can contribute a few of the minuses to that fact. If they cleaned the carpets and gave the curtains a run through the wash on a regular basis, hired a few more staff and maybe had a few more set rules for noise after a certain time. I’d stay again but not until those things happen could I give more than two stars to this place.

It is the nearest hotel to Lowell Downtown. It is quiet near the road. There are no restaurants and supermarkets around. It is suitable for driving. The hotel has special facilities for the elderly and disabled. Suitable for passing through Lowell, short stay, no elevator, luggage needs to be moved by yourself.

We just got back from taking our kids on a couple nights away trip and I must say the rooms are Clean and the AC worked very well . Grab and Go Breakfast was decent and everyone found something. Lots of Games Outside and pool is small but kids didn't mind . Staff was always helpful. I had to go down to front desk and purchase a couple of things and while I was waiting my turn this woman was screaming at the girl behind the counter it was awful to witness this type of behavior but she was very rude even outside with other guest . After the crazy lady Ieft I spoke to the young Lady working and told her she was extremely professional and should not have been treated that way . She thanked me and helped me with whatever I needed the entire stay . Rebecca this Company is so lucky to have you . You were so Helpful with not only my family but with any Guest that needed something. When Rebecca's shift was over another young lady Shirley came on and she again was Helpful , always greeted us with a smile. Bravo sonesta you have quite the Staff . Thank you Girls so much for making our trip Amazing . We will be back soon !

I was very unimpressed with this hotel. Lobby has lots of nice seating and room for meetings, but it seems they do not plan on reopening their in-house cafe, and with NOTHING close by, it means zero options for food. Their breakfast consisted of coffee, juice and boxed, preservative-filled pastries. The hotel sits within a mostly-empty office park, and is bordered by a river on one side and a highway on the other - nothing is available to walk to and the delivery options are limited. You will need a rental car. There is no hot tub, and the pool was closed for no specific reason. My room had a broken light switch, broken deadbolt, rusty patches in the bathtub, and it was stuck in shower-position, which made it difficult to fill a bath. And I was erroneously charged for two separate (expensive) snack items from the limited hotel shop. Next time I will choose a hotel closer to shops and restaurants that has more to offer.

Definitely enjoyed our visit to the area. The hotel was clean and the rooms were excellent. Our room seemed to be updated and very comfortable. The room had a full size bed with a small coffee bar area. The bed was super comfortable and the pillows provided for a couple of nights of good rest. Every morning we woke up and were able to get a good breakfast to start our mornings off. The hotel has a swimming pool which we did not have the time to use but the workout facility was small but ample enough to get a decent workout. A major plus was the fact they had a charging station which we were able to use to charge our vehicle. If we are ever back in the area I would definitely stay here again. The amenities plus the price makes this a good deal.

Met my expectations.clean rooms.good cost.free wifi.free parking,swimming pool

We immensely enjoyed our stay at the newly renovated Andover Inn. From the moment we arrived, we were welcomed as royal guests by the Inn’s attentive staff and manager extraordinaire Brian. Thanks to Brian’s impromptu American history talk, we learned about the notable guests who visited the Inn and the illustrious history of Phillips Andover Academy. Brian also made our visit most memorable by suggesting we visit the nearby Addison Gallery. Highly recommend, the superbly managed Andover Inn.