Best Van Buren Township Hotels

The service is very warm and clean, the western breakfast is also good, the kitchen and tableware are in the room, there is a washing machine and clothes dryer on each floor, and the IU campus is 15 minutes drive. The parking lot is free~

For the third year in a row, I stayed at the hotel for five nights to attend a conference. Megan was wonderful when I checked in at 10:00 pm on Sunday night. She was cheery and had a great smile even though it was late. On Monday and Tuesday mornings there was very little food for breakfast, no eggs or protien, only whole and chocolate milk, and no fresh fruit. I asked about the situation and was told that the health department had made the hotel dispose of all the food in their refridgerator because it was not cold enough. Tuesday, June 25th, a super cell storm hit Bloomington and the hotel lost power. Guests spent the night without electricity or air conditioning. This was not within the hotel's control and Megan was again helpful and I was able to get a mini flashlight from a fellow guest. Wednesday morning, no breakfast at all. I feel management could have done a better job for guests during my stay by going to the Kroger, about a mile away, to purchase breads, pastries, and fresh fruit for breakfast. Several staff members went above and beyond during my stay. I needed to receive a package and Corey was great to be on the lookout for the package and check for its arrival. Konner was very helpful to help me dispose of the food in my mini-fridge that spoiled due to the power outage. The hotel was clean and the room comfortable I am a Gold Elite Bonvoy member and am very loyal to Marriott brands. This experience will not affect my loyalty. I just feel management should have made an effort to deliver my usual Marriott experience.

Hotel was a little dated in decor, but it was quiet and clean - which is what matters to me! Furniture and textiles were all in good shape. I appreciated the use of technology to expedite check in and check out, the tag stapled to the card holder that had info about all of the amenities, and best of all - they had gluten free bread options at breakfast. That's a rarity and some I really appreciated!

I tried to find a spot on the Bonvoy App for a review, but could not make it work so I am here now. We were in town for Homecoming and appreciated due to booking FAR in advance we could use points for our stay here. This is our 5th or so time at this hotel and it is due for upgrades ASAP. The Springhill is WAY better than this location, but it was not available. First of all, in the lobby the coffee carafes were always empty or cold. That was our first impression as tired travelers. My husband did the check in, but we heard a guest interacting with the staff due to bugs in their room and that gave us the creeps! We did not have bugs, but we had a worn room. The hall carpets and paint need replaced, and well as many of the room furnishings. The toilet in our room was all cracked in the inside, the carpet was dirty and the couch was dirty and had torn spots. The items in the cabinets were sp**** (We had been at a Townplace the night before and the kitchen was well supplied). Time to update this property for all the guests to Bloomington with IU there. We stayed on points and can't complain about the cost, but rooms were listed for greater than $800 at one point and if I paid that would be VIVID.

Hotel was nice enough for a business trip but check in encounter was outrageous. Arrived at 12:54 after flying 2 hours and driving another hour. Went to desk and was told rooms were available BUT there would be a 40$ charge to check in prior to 1pm. 6 mins early and 40$ charge? Asked for the manager who was standing right there. He ignored us and the clerk said he couldn’t make an exception. We went out parked our car and came Back in at 12:59 and we’re ignored until 1:03. Checked in with no upcharge. I challenge Marriott corporate to verify that is a company policy. I’ve stayed at many Marriotts and NEVER encountered an issue with early check in or been told there is an upcharge. Front desk clerks were nice but seemed intimidated by management. Next trip to Bloomington will definitely not staying here again.

The breakfast was good, the coffee was good, the hotel was clean, the front desk was very good, the hotel was very satisfactory, the location was very good, there was a parking lot, and it was very convenient from the hotel to the parking lot.

The room environment is OK, there is a mistake in the middle of the service, but the communication and coordination of Trip.com service is very good, so I feel very good, I can place an order on Trip.com with peace of mind.