Search Your Vandalia Hotels

When I went to make a reservation, the man on the phone was extremely rude. I decided to make the reservation online so I didn't have to deal with him. When we checked in during the afternoon, a young woman immediately started in with an attitude towards me. She told me the price was higher than my reservation price. I said excuse me, this is a confirmed reservation. She haggled with me for a few minutes and then decided she'd ” give me the courtesy” of accepting my reservation! That's what confirmed reservations are for! I checked her charges and it was actually one penny less than what I had. I told her I'm happy to pay whatever my reservation was for. She didn't understand that she was actually charging 1 cent less than what I had, and she thought she owed me money, so she slammed a penny down on the front desk for me. That was ridiculous and rude. Then she made me put my credit card through twice, claiming that the first time didn't go through. I told her I didn't want to be charged twice. Again, she gave me an attitude and said why would she want to charge me twice? I said I didn't say she would WANT to, but it looked like that would happen. She dismissed my concerns even though I repeatedly told her I was going to be charged twice. She was nasty,condescending, and rude the whole time I was trying to check in. Sure enough, I was charged twice! These people are rude, incompetent, and don't care. One of the worst Quality Inns I have ever stayed at. Another employee realized later that night that I was correct and they would refund the extra charge, but that will take a few days for the refund. Do yourself a favor. Find another hotel. This place is pitiful and they don't care. Will never stay here again and am trying to warn you that this place is awful. The room is ok, but who cares if the staff treats you like you don't matter? Take your business elsewhere. You don't deserve such rude and incompetent treatment.

Cross country trip from Rhode Island to Kansas with my son. Second day of being on the road for 12 hours. Needed a place to stay so we booked a room as near home without staying in the big city west of Vandalia. When we were told what location we were staying at, I looked up the reviews and actually called the hotel to see what the cancelation policy was. Based on other reviews I had a feeling this stay would be a bad one. We decided to stay since it was so late and how bad could it really be? Well we should have gone with our gut and found another location. Like many other reviews the entire ”motel” not hotel... smelled like cigarette smoke masked with 2 to 3 fragrances of Febreze to mask the musty smoke smell that followed us all the way to the room. Upon entering the room 104 the first thing we did was check both beds. Both beds looked like they were the original sheets issued during the grand opening of the hotel back in the 60s. Stains everywhere on the sheets, thin and worn out with those balls you get on cotton when rubbed for to long. We had little crumbs and numerous curly hairs to boot. The room looked as if it could use a deep clean. Debris littered little slot between the bed and the wall. Couple of decades of dust and dead skin for sure. With it being 1030pm and it being so late we brushed the debris in the bed aside and decided we would shower 3 times in the morning. Hotel was very loud. Bed was ok comfort wise. When we woke up we showered 3 times. The bathroom door and the door jamb were filthy, after examination It was Rust not blood... but looked horrible non the less. The shower was caked with that black mold that grows in caulking after years of neglect. The kid joked as he left the 3rd shower saying that the bathroom has asbestos falling from the ceiling. Not asbestos but the paint used to cover up the mold on the ceiling was literally flaking off and falling into the shower with us. The towels in the bathroom were also the original towels that came with the grand opening. This should not be classified as a HOTEL and RAMADA should be ashamed of this location. The Breakfast was EHHHH! I made a waffle since I knew it would be fresh and I made it. As I was making my food, I observed the morning reception lady prepare food while also eating her own free breakfast going back and forth from eating to preparing. We left a message for the hotel inside the room. They will be surprised when they find it. Steam is the Key:) Ramada main office should consider closing this location or remove the Name Ramada from this location. The entire motel needs a complete remodel. The Desk clerks were nice. The GM of the this location did send an email to apologize but I really think more than an apology is required. If you are desperate and absolutely need a place to stay because you have been on the road for 13 hours and you are about to pass out and you don't mind filth, and this is your last room available then grab a

I really like how the hotel has shampoo, conditioner, and body wash in bottles already in the shower. Ditto for hand soap and lotion. It makes more sense than having small bottles provided. My reservation was also under my father's name so that we could use points. I was afraid that would be a problem, but it was seamless. The only criticism I would have is that the hot tub wasn't working at the time. This seems to be a constant in many hotels where I stay, but it would have been nice to have it up and running. Breakfast bar is amazing! The pancake machine they have is really neat; I haven't ever seen anything like that!