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What Travelers Said About the Best Hotels in Wake County
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Browse these genuine traveler ratings and real guest reviews to find the best Wake County hotels.
4.4/5
Excellent
RRae FrykbergWe arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person.
All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal.
The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away.
One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see.
Otherwise, we were very happy staying in this hotel.
GGuest UserThe front desk staff are always very friendly whenever I come to stay. Housekeeping tends to open my door before I can answer to their knock, they barely give me any time to respond before barging in. On my last day, housekeeping knocked on my door at 9am and proceeded to come on with little to no time to respond. Checkout wasn’t until 11-12 so I don’t understand why they had even come that early. The cleanliness of this hotel is always a hit or miss. My last stay, I noticed that there were orange stains all over the bedding and I didn’t notice until after I’d already slept in the bed.
CChaLoveI enjoyed the pool and the A/C was very good in the room. I had a balcony that overlooked the road and shopping center. Balcony king room looks exactly as advertised. The room was quiet and the sheets and towels were clean. Appreciated the refrigerator and microwave in the room. The ceiling had an uneven plastering done, but it did not affect my stay. The balcony has a simple two chair and table set, nice to have a drink on during a warm night. However, there is not a great view as this hotel is right off the road toward the city. Breakfast ends at 9 am, I wish they would change it to 10. I did not bother to wake for breakfast the next morning so I don’t really know what they had except yogurt, coffee, and a pancake making machine. Overall was a great stay and the staff is kind.
Jjuly-flyThe plane was delayed and stayed at the airport for one night. I found Wyndham. When I arrived at the hotel from the airport, I contacted the hotel to help you call uber. I will take you to the hotel. There is a shuttle bus when I go to the airport, but it takes half an hour or an hour. Go to the front desk in advance to say hello time. Free uber service is not provided when there is a shuttle bus. There are many restaurants on the road outside the hotel, burger Chinese food, Cuban food, of which Cuban food is a must, tried it is really good. No slippers, toothbrush, need to bring your own, breakfast is simple but the bread, egg, bacon in the American breakfast is available.
GGuest UserThey hotel was very clean and staff was very nice. I don’t recommend booking through Trip.com. I booked and prepaid several days before arriving and the room that I had booked was unavailable. The hotel said they reached out to trip.com to let them know that I wouldn’t have a room and to contact me. Instead I got confirmation emails stating my room was available for check in. The hotel was very nice and helped me get an available room with not additional cost but trip.com refused to do any kind of refund for they different room.
DDanielle Nikkole AndrewsWhen I got there, the front desk attendant told me that the room that I booked they didn’t have those types of rooms in their hotel. So I had to take two double twin bed rooms. Which was fine. Breakfast not great, only muffins, yogurts, and cheese & egg biscuits. They were short staffed so housingkeeping was not great. When I went both I found beer bottles and dirty towels behind things. When I checked out I told them that all that that we help tidy up things. Hotel was ok. Beds was comfortable. Great customer service and hope they find help soon.
AAnonymous UserIt was not a bad place to stay, though we only ate three times for breakfast, 1 the last day which was free due to plane cancelation so they gave my daughter and I free breakfast but the other two times were 1 comp'd that a friend received for three people in which the other was paid for by a friend. Needless to say, I got charged $45 for one day of the breakfast which likely was because the waitress made us put our room #, though she said she understood our meals were comp'd. Sadly even after calling the hotel, speaking to one person who then sent me to the finance manager whom I left a message with but still hasn't called back in almost a week. Frustrating to say the least.
GGuest UserI had stayed at the hotel years ago when I first visited Raleigh. It was delightful. I have noticed there was no way to have food in the hotel which is a bummer if you come there and have to order food. There was a bar to have a drink. I am coming from out of town. It would have been nice to have a nightcap before tucking into bed. I noticed the pool was not up and running. I also notice that only 1 elevator was working. If you step inside, it dropped and would not always open level to the floor. This is a big hazard, especially for the vision impaired.
Breakfast choices were few. If you are going to serve a buffet, have had sanitizer available. Get a juice machine to offer guests different varieties of juice. Use napkins instead of paper towels. To prevent covid, allow guest to place their hands in a glove to help ensure no transmittal of germs. The front desk clerk is not a food attendant. Hire someone to be there to watch the food. The edges of the food had set in pan so long that the edges were hard and unable to chew.
My rest was appropriate. The room was clean. If I had the option to stay there again, I would refuse.
DDawn Mosely-NixonCan't say the hotel was too bad. However I can say the location is somewhat sketchy. Directly outside of the hotel their is alot of activity going on which is needless to say very questionable. Possible drug deals, ************ and drug doing. There is a gas station/convenience store right there on the premises which too draws a large crowd. However the rooms were ok. I just didn't like that I felt my car would be unsafe in there parking area due to the amount of questionable traffic. So sad to say I never took my luggage out the car in fear someone standing by would notice a bag or two and come back later to check it out. I did choose to leave but not because of the lodging. I think if you can get past the outdoor activity it may make for a nice rest spot.
The average price for hotels in Wake County is €180 on weekdays, and €197 on weekends (Friday-Saturday).
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Which hotels in Wake County offer airport shuttle services?
In Wake County, you’ll find a range of luxury hotels known for their unique designs, premium amenities, and outstanding experiences. The Umstead Hotel and Spa is a highly rated luxury hotel for an unforgettable stay.
Which hotels in Wake County provide fitness facilities?