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This is a hotel to stay at, it's a hidden gem, I called and made a reservation for my family coming in from out of town. check-in was at 3 so it was definitely great I received a text that my room was ready and waiting for me 2 hours before a very nice check-in. its location was perfect between Santa Cruz and Monterey. Can't go wrong.

We were traveling up the coast and stayed and were impressed with the staff and area. The lady at the front desk.. I believe her name was Shari.. was so helpful!! She gave us some great dinner location suggestions, gave us directions to the nearby beach (where we saw dolphins!) and offered great customer service overall! There was a grocery store across the street, gas station in walking distance, and a target right up the road. The room was big enough for all six of us adults. The breakfast was good. Very happy with our stay.

Location was horrible. I finally found it from the freeway, no signage at exit, and had to go a mile or more past hotel sighting to turn around. Arrial was on a dead end street and into a trucking lot, scary. Nine pm arrival and gal at front was friendly. Room was ok and clean, but kind of old. Breakfast was next to nothing, not replenished and had to ask for the coffee. Again, it was clean, but creepy. When I saw the outside in the daylight, I knew I'd never go back.

The bedding was clean, which was a plus. The floors were not. Our carpet was filthy - not only stained, but it appeared to have not been vacuumed before our visit. There was debris all over. We requested housekeeping after our first night, as there were only towels for two (in a double bed room, four guests.) Housekeeping never showed up during our four night visit. We requested it each day. The fridge and TV did not work our first two days. Maintenance finally came (and brought us two more towels) on the third day and just left a new fridge (leaving the nonworking one in the room as well.) Breakfast was fine. Standard for a Hampton Inn. Pool appeared clean - we walked past it several times to get to our vehicle. Never swam.

Our room was beautiful, a suite. It had a beautiful view, spacious bathroom, surprisingly comfortable sofabed. We had an issue with bedding and the front desk, housekeeping, and management were very responsive. We really apprecited it. Thank you! The only downside is that the exterior looks a bit worn. Could use a power wash. But the interiors are very nicely refreshed, from what we saw. The location was great for our purposes. Nice family spot. Informal, very functional. Convenient parking lot bottom floor below the rooms with elevator but also very easy access with stairs. I'd like to return, and to the same room we stayed in. Thank you Riley, Sam, and Isaac!

Despite the curious fact that there were no human beings to check in with, my stay was pleasant. I was in the Harbor Master room. It was comfortable and nicely furnished. The room was mostly quiet. The steps and landing outside the door were pretty loud and creaky whenever someone walked to their room. There was just a thin blanket on the bed and it was cold and foggy outside so I looked around and found a fleece blanket in the wardrobe. There was also an electric heater which helped heat the room in the morning. The room coffee was decent. The Svenhard's pastries in the breakfast room were definitely not decent. Had there been a real continental breakfast, I would happily have given 5 stars. But they don't promise a breakfast of any kind so I guess what was there was a bonus. Overall it was a good experience and I'll definitely book here again the next time I go whale-watching out of Moss Landing.

This was a quaint little inn in a quaint little place! The rooms were spacious and clean! Loved the papaya soaps they stocked in the room! And the California shutters made for a beachy feel! They were easy to contact before our trip and made sure they accommodated our every need! They even had a coffee/hot chocolate maker in the lobby that we enjoyed during the cool mornings and evenings! There was a cute little cafe across the street and a convenience store! A few restaurants in the area. We were able to walk to our whale watching tour at the harbour. We chose this location because we loved the quiet low key on a previous visit and it was between Santa Cruz and Monterey. We travelled with two 14 year olds. Hope we get the chance to visit again!

Very expensive for what it is. The location by the beach must be the justification of the price but no seaview. The rooms and bathrooms are basic, no complimentary bottled water like other hotels and the beds are very soft. The staff weren't welcoming eg they didn't even mention breakfast was included and we had to ask where it was located in the morning. You could easily not realise it is included. The breakfast was ok; sausages, scrambled eggs, waffles you make yourself (best bit), porridge, ceraels, sliced bread to toast. Free parking. No lift if on upper storey of the two levels. Pool ok but no towels available when we used it. The location has one bar/restaurant in walking distance and a little convenience store. Overall the stay was ok but don't feel the hotel is priced appropriately.