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The service attitude was not good, and there was no notice of the power outage early in the morning, which scared me to death.

On a field trip for my school, we were unlucky enough to book into this hotel. In several of the rooms there was no hot water in the 4 days we stayed. The reception staff only said that they were going to check the problem. The hotel is old, but above all very dirty and without maintenance. Food is not bad, but breakfast was the same every day and lunch and dinner the same with minimal variations. The restaurant staff are attentive and helpful Air conditioning in common areas is off. The beds are old and you can feel the springs. You can see that some areas of the hotel have been closed for a long time because they serve as a warehouse, as well as being extremely dirty. This hotel was probably a 4 star years ago, but currently in its current condition it is barely two or three.

The rooms, are, a great size,, staff, facilities are all a pleasure, they have now changed the name to beach front. Hotel the views, are, second to none and the breakfast is, so good with such a variety of choices... Hard to beat. Grab yourself a hire motor cycle, to get around on.

The location was perfect, near the beaches with lovely view in sunset time. It is a little bit old, i think over 20 years, so the equipment was old, but still good condition. The room was good, staff member was friendly and helpful! Overall is good! Enjoy!

Wow! What an amazing experience. The Malibu Hotel is the best hotel that I've stayed in in Vietnam. We had a business trip there in early March 2023. Everything was exemplary and all 65 staff members agreed. I will briefly share what makes this hotel so amazing: 1) Customer Service: A huge shout out to Ms. Bella from The Malibu. She made organisation of our trip smooth and was extremely detail-orientated. Additionally, Mr. Dat ensured that our Gala dinner was a memorable experience. Both Ms. Bella and Mr. Dat were extremely transparent about budget and pricing, double-checking every expense with our team before it was processed. The best customer service that I've received in Vietnam in 7 years. 2) The food: The food is incredible and very fairly priced. I stayed in the hotel in early 2022 and they have maintained the high standard since then. Well done to the kitchen staff at The Malibu. The best I've had in Vietnam. 3) Public spaced: The Malibu has a wonderful pool & lounge area. Servers were punctual and pleasant. 4) Comfy beds: The rooms & beds fit those of a 4/5 star hotel. No issues here whatsoever. It might be nice if they had a balcony. 5) Location: Wonderful location near the major roundabout in Vung Tau. A short walk to the beach. Fantastic!

I've stayed at the Lotus before and loved it. However, this time when my friend and I arrived to check in for our two rooms, some important person had decided stay longer so after the first night one of us, me, had to shift to another hotel for the next two nights. We were told it would all be sorted for the last of our four nights. When I arrived back to check in for the last of our 4 nights there was still no room for me. I wasn't greatly happy with the hotel I'd stayed in for the previous two nights they put me in a better one with a great view but not much else. The crowning glory was that when I went to check out (that had to be done at the Lotus) they wanted to charge me more because the second hotel I'd stayed in was of higher quality. It took about 20 minutes to convince them that this was illogical since it was their stuff up. Not good do watch them!