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Is a nice decent cheap bed and breakfast. Plus the service was superb

I am a youth leader taking a group to Port Elizabeth. Because of the way our flights worked out we had to spend the night in Johannesburg. I emailed 4 different hotels and Premiere Hotel was the only one to get back to me in a timely fashion. They were extremely helpful and responsive. Mercy was great to work with. They also arraigned transportation for all 34 of us from the airport to the hotel and once at the hotel we all ate in their restaurant and the food was wonderful. Pete, the restaurant manager, was extremely helpful. Overall Premiere hotel took what was the most stressful part of our trip and executed it wonderfully. The rooms were spacious and well appointed. The overall amenities of the hotel were absolutely wonderful. The management of this hotel should be proud. 10/10 I cannot recommend them enough.

乾淨整潔，富有安全感，環境優美，服務態度很好，院子裏有**和各種餐飲和娛樂設施，意外的發現和驚喜。推薦入住，價廉物美的選擇！

The breakfast is very good, suitable for children, location close to the airport, parking lot. Just the day, Cai Guoqing and his children also lived in this hotel.

Save your money. Seriously. I travel a lot and I can say that this is by far the worst experience I’ve ever had at a hotel. The hotel is nice. But it’s the staff that really had me wanting to pack my bags, and I was only to be there for one night. I don’t know if everything is a joke to the entire staff or what, but from the moment I got there I felt as if I wasn’t being taken seriously. I had an extremely long day traveling and was exhausted, and my bags were supposed to be delivered to my room shortly after check in. 20 minutes later I still did not have my bags and was getting hungrier by the minute. I went down to the lobby to see about some food and was met by my bags still in the lobby which had been brought back down. If I waited for so long how does that make sense? Am I supposed to stay hostage in my room until they decide to get to me? Strike one. Once that was finally sorted out, I went for dinner at the restaurant downstairs. I was there with three other people who promptly decided they wanted to go to the buffet, I asked for a menu and then asked if one of the items on the menu could be modified to which the server told me she would check. In the meantime, however I ordered two drinks to which members of my table also order drinks as well. They got up to go to the buffet. The server brought their drinks out while they were up at the buffet, while I was left waiting for 15+ minutes for the server to come back to inform me if I could order the item I wanted or not, which she never did. Someone in my party who noticed how growingly irritated I was getting had to go up and personally place my order with the chef. The server saw this and quickly ran to get the drinks that I had been waiting so long already for. After the meal, while settling the bill, the woman who was there literally cut me off in the middle of speaking to speak to a man who had walked up and just interrupted our conversation. Rude on both parts. Afterwards I walked up to my room and there was a random ironing board and iron propped up against my door? This place is really strange. And then, on top of all of that to make matters worse, I get to my room to take a shower and it doesn’t even drain. I had to get out of the shower and call the front desk. When I called the front desk they basically laughed off the fact that I requested a female employee to come due to the fact that I was in my towel and was uncomfortable with a man coming up to my room at such a late hour (if you have daughters or women you are traveling with keep this in mind). It took over 20 minutes for this problem to get fixed, which it wasn’t truly fixed because he just removed the drain cover and said to shower not take a bath. Oh and he used a PLUNGER in the bathtub and would’ve left it completely unsanitary for me to use if no one spoke up about how disgusting that was. Thank god I called my mother to the room to be here with me while he was here because she’s the one who saw it and pointed it out.

The staff was amazing and always available for whatever I needed. The hotel is located in a beautiful gated community so I felt very safe given the surrounding neighborhood can seem a bit sketchy. I don’t want that take anyone away from staying here. It’s a hidden gem and I would absolutely return for another stay.