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Staff very pleasant and welcoming. Room was very comfortable, clean and spacious. Plenty of wardrobe space, good shower and comfortable bed. We stayed 2 nights as part of an escorted tour holiday. Good choice at breakfast, cereals, bacon etc and omelettes and eggs cooked on request. Gluten free bread available but you have to ask for it. (I am coeliac, plenty of gluten free options for breakfast). Knyana waterfront is a 5 to 10 min drive. We got a taxi there, 120 rand there and 70 rand back?? Some of the other people on our tour paid 160 rand each way?? There is an Italian restaurant in the grounds, we didn't eat there but those who did, enjoyed their food. Definitely a good place to stay when visiting Knysna.

We celebrated my 50’th birthday at the Butterfly Blu and Brenton Haven recently. And what a celebration it was! The venue was spectacular, and the catering was out of this world. From day one, Johlanda and her team was extremely organized, and the pre-event arrangements was timeous and from an excellent quality and standard. Johlanda (and my wife) arranged everything in detail, quite a task if an event is held in Brenton and you are resident in Polokwane. On the day of the event, everything went smoothly, with no hitches whatsoever. The venue and catering were 100% spot-on. The bar staff, kitchen staff and waiters (Teenage and his team) were friendly, fast, and efficient. It takes quite a lot for any venue to deliver 50+ perfectly prepared steaks all at one time. Not one of our guests complained in any way or manner about any food, drinks, or service. Our guests were catered for in detail, from persons with allergies to persons with other food preferences (vegetarians and vegans). As most of our guests were from other provinces, most guests also made use of the Brenton Haven hotel, and once again not a single guest was disappointed in any of the hotel or facilities. The group discount offered for event guests, also made the accommodation very reasonably priced and our guests were indeed impressed by both the Butterfly Blu restaurant and the Brenton Haven hotel. It was an absolute pleasure to host my celebration at the Butterfly Blu and I will recommend the use of the Butterfly Blu and Brenton Haven for any occasion or event. If I had to score my whole experience, I will score it 10 out of 10. I wish to heartfully thank the whole of the Butterfly Blu and Brenton Haven team, with what can only be described as a once in a lifetime, extremely successful birthday celebration. Eugene le Roux

We had a lovely stay chez Pierre. Pierre is very welcoming, the room and service were excellent and the property is on a small island in the Knysna lagoon that is a little gem. If we come back we’ll go there again for sure.

The hotel breakfast was very good. The view was awe inspiring. The room had great coffee available. Staff were super helpful and friendly. Brown eyed manager was really patient with my grandmother and really professional. Loadshedding was a bit of a problem because in the middle of the night the generator switched of and Gran couldn't make it to the bathroom in the dark. The bathroom ventilation was a bit of a problem and the room air conditioner didn't work. For the price I would say it was reasonable but improvements can be made in terms of small helper lights on the stairs. The swimming pool is heated and looks out onto the stars which was awe inspiring to see. Overall I would definitely recommend this hotel.

Really a perfect hotel. It is called a turbine hotel, because the original site of the hotel is a power certer. But now it is converted into a hotel, the turbines and other equipment in the original factory are all preserved, and the decoration is improved. It is very small and fresh. Our room is located on the third floor (the second floor of South Africa). The room has a balcony facing the lagoon, and the scenery outside is super invincible. On the other side of the bathroom you can see the lake shore and the mountains on the other side. This hotel has almost become one of our attractions in knysna. The front desk is welcoming and you can also make a free wine tasting at the spa, reception location. We fell in love with the sherry in it, and the 200R bottle is about 100 RMB, which is very good. It is also very close to the lake, and it is less than five minutes by car. The price is too high.