Courtyard Hotels in Ciudad Juarez

No vengan a este hotel! Muy mala experiencia. Vivimos en Estados Unidos. Lamentablemente no pudimos encontrar otro lugar cerca al consulado. Los cuartos no aspirados (ya que todo tiene alfombra) los baños sucios, pedí que cambiaran sabanas y nunca pasó. Te dan la llave que no abre tu puerta y te hacen bajar para cambiar el control que ellos te dieron por “equivocación”. Y esperar 1hora para mandar al de mantenimiento a que programe tu TV. Un desastre!!!!! Creo que a nadie le importaría pagar un poco más pero tener un excelente servicio. Sin mencionar que al final de tu estadía tienes que regresar el control remoto que te dieron al principio junto con una hoja para devolverte un depósito (que no recuerdo la cantidad). Si no tienes esa hoja adiós depósito.

General inside the hotel. However, Juarez is also a good value for money. It is about 20 minutes drive from the airport. It is not recommended to eat at the restaurant on the first floor. The restaurant service is not good. There is a big Liverpool supermarket near the hotel and a food street on the second floor. There are so many things to eat, and there are restaurants opened by Chinese people.

Istay is very clean and has all of the amenities that you need for the day. The staff is very friendly and helpful with everything. The location is great for a walk through the town. I would love to come back for another staycation.

Let me start with the water! It smells horrible makes it so uncomfortable to even want to shower. Wifi is so bad, breakfast is okay . Only one elevator works and their transit vans staff claims doesn’t work to avoid taking guests to their appointments. Rooms are very small and sheets smell horrible as well had so many hair and stains, they don’t care about their guests only their money . If they did they would fix all these issues to insure everyone’s wellbeing and comfort . Only true benefit is you are right across from the consulate, we definitely did not renovate our stay here and went to the Hampton which ended up being cheaper and has a pool and gym along with breakfast. Also washer and dryer don’t work either ! Primero que nada el agua tiene un olor horrible al igual que las sábanas y el cuarto, los cuartos son demasiados pequeños sin lugar para poner tus pertenencias, el servicio del wifi es demasiado lento y se corta muy seguido. Les dicen a la gente que el van que tienen de transporte no sirve para evitar llevar a la gente a sus citas . Ay dos elevadores con el hotel lleno y nunca vimos que llevaran a alguien para intentar arreglarlos . Hay hoteles más baratos y muchísimo más limpios que este que igual incluyen el desayuno . El único benificio de aquí es al cruzar la calle está El Consulado y toda sus citas para inmigración . Busquen otro hotel para estar más cómodos a ellos solo les importa su dinero no la comodidad y bien estar de la gente.

Hotel maria bonita from the consulate is really good a recommended to everyone the staff and the management team are really polite and courteous they go the extra mile for serving you I really going to be using this hotel went ever go to Juarez excellent job guys keep doing it 👏 Sincerely Carlos Diaz

This hotel has served us with very much respect definitely recommend everyone here is friendly & make sure your doing good with any thing if any help they are more than happy to help. Mr.Carlos Centero has treated us very well in our stay with our morning breakfast since our first stay!

The hotel is located in the heart of the city. It is the best of all hotels, crossing the street remains consulate, the mall, medical examinations, no taxis need to be taken and no way to lose, you can reach everywhere walking and in three minutes, the bad thing: The room is not perfect when you arrive, the coats smell bad, and there is no daily cleaning!!! The price is accessible.

My family and I stayed at this hotel for a discounted rate through a friend, for a total of 8 days and 7 nights. We had adjoining rooms which was very convenient and fun. We felt safe on the fourth floor however our rooms were right next to the elevators and once a big group of kids/adults checked in the noise level went up. You can hear slamming of doors. We requested that maintenance unclog the sink in one of our bathrooms but they never did and it was pretty nasty to have the water never fully drain correctly. One of the rooms had a light fixture go out and start smoking but maintenance did come for that and made sure it was safe. The breakfast that is offered downstairs is overpriced with limited selection. The beds were comfy but the pillows were too soft/small for our liking. The room service is convenient and great customer service, really elevated the hotel experience. Overall, we enjoyed our stay and would consider this location in the future.

On 19 October he called to ask the booking process, we shared the account and clave to make the transfer, at 5min the deposit was made, we talked to confirm the payment but they did not answer and after several times of Marking had to answer the calls they were told that the payment had already been made and commented that they could not confirm because their counter worked until 4:00 pm, it can be noted that there was still 20 minutes before 4:00 pm, After continuing to insist that they could confirm the deposit made for a night's reservation the young receptionist was only replied ”if”, ”no”, ”if”, that's all I can help, i.e., I did not answer the question if the deposit was already left and that confirmed the reservation, I continued to answer ”if”, ”no”, there is something more in which I can support it, I hang and had to mark again and when I answered I knew it was me again asking for the confirmation of the The hotel was very comfortable and the hotel was very comfortable. Then let us pass to you.