Cleveland Marriott Downtown at Key Tower
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Cleveland
Cleveland Marriott Downtown at Key Tower
No. 14 of 4-Star Select Hotels in Ohio
1360 W Mall Dr, Cleveland, Ohio, 44114, United States
Show on map
We Price Match
Highlights
Ideal location
Delicious breakfast
Lots to do
Pets welcomeAmenities
Restaurant
Skiing
Spa
Massage room
Gym
Private parking
24-hour front desk
Luggage storage
All amenities
Property Description
Experience the best that Cleveland has to offer at the Cleveland Marriott Downtown at Key Tower. Offering a location matched by few others, our hotel in downtown Cleveland, Ohio, is on Public Square, across the street from the Huntington Convention Center of Cleveland. Check into our hotel, which is steps from the Rock and Roll Hall of Fame & Museum, Rocket Mortgage FieldHouse, Great Lakes Science Center, and FirstEnergy Stadium. Settle into our spacious hotel rooms or suites, where plush bedding and stunning views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal in Il Venetian or The Greatroom. Host your next event at our hotel in downtown Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom. Enjoy creative, inspired cuisine and thoughtful, intuitive planning partners committed to partnering on successful, memorable events.
Show more
8.5/10
Clean and hygienic, nice place
All 96 reviews
Surroundings
Airport: Cleveland Burke Lakefront Airport
(1.6 km)
Airport: Cleveland Hopkins International Airport
(23.6 km)
Train: Cleveland Lakefront Station
(1.3 km)
Train: Cuyahoga Valley Scenic Railroad Rockside Station
(16.2 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
King Room with Lake and Stadium View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
5
Two Double Room with City View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
9
M Club Access Corner King Room with Lake and Stadium and City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
6
Two Double Room with Lake and Stadium View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
4
One-Bedroom Suite-Non-Smoking
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private toilet
Heating
Blackout curtains
Check Availability
9
King Room with City View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
5
M Club Access Two Double Room with City View
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Microwave
Cable channels
Check Availability
5
King Suite, 1 Bedroom Suite, 1 King, Sofa Bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
6
Room, 2 Double Beds (Hearing Accessible)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
6
King Room With Tub-Mobility Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Governor Suite, 1 Bedroom 2 Room Suite, 1 Queen, Sofa Bed
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
7
Memorial Plaza Cornerking, M Club Lounge Access, Guest Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
M Club Access Two Double Room High Floor with Lake and Stadium and City View
2 Double bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Microwave
Check Availability
Studio Suite, M Club Lounge Access, 1 Bedroom Studio Suite
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
5
1 Bedroom Presidential Suite, King, Top Floor
1 King bed
Non-smoking
Heating
Blackout curtains
Bedding: Blanket or quilt
Closed captioning for TV
Check Availability
8
Club Room, 1 Double Bed, Non Smoking, Corner
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
6
King Room-Hearing Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
6
One-Bedroom Suite With Tub-Mobility Accessible
1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Corner King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
6
King Room With Roll-in Shower-Mobility Accessible
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Connecting rooms
Check Availability
9
M Club Lounge Access, Guest Room, 1 King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
Hide Room Types
Guest Reviews
8.5/10
Very Good
96 reviews
- Cleanliness8.5
- Amenities8.5
- Location8.5
- Service8.5
Average for similar properties in Cleveland
Review summary
Powered by AI
Location: The hotel is centrally located, providing easy access to popular attractions such as Progressive Field, 4th Street, and the lake. Guests appreciate its proximity to restaurants and breweries, as well as convenient parking options.
118626****
September 12, 2023
乾淨又衞生，地方不錯
Translate
Susan
July 17, 2025
My sister and I enjoyed our stay and our trip to the Rock and Roll HOF. The hotel and staff were great.
Andrew
July 12, 2025
My overnight stay was very nice! Mary took really great care of me when she checked me in and gave me a room high enough to have a better view. The breakfast was good. The area and location was great. I just wish the parking was better!
Maureen
July 20, 2025
The staff were wonderful. The location was great. The shower was old and hard to use.
Lee
May 30, 2025
Food was great. Customer service was good overall, until we notified the front desk that there was underwear and socks left in our room from a previous guest? This was concerning to us as well as possible blood spots on the bathroom door frame. Front desk made aware of these discoveries and was shown pictures of our concerns, but offered no remedy except to note it and speak with a manager. I truly expect more from Marriott. Do better. This room was over $500/night and we have to wonder if it was even cleaned properly before we arrived .
Chester
May 22, 2025
I've got to stay there again
Check in was a challenge because there was a Marathon planned for the next day. Once I got there checked in was good and the underground parking was convenient.
The decor is dated but the staff was friendly and the breakfast was tasty.
The location was great
Michael
May 12, 2025
Deceiving
We arrived and had Room #820
Was supposed to be a corner view with a king bed.
The bed was a queen bed, and the AC / heating did not work at all. Made for a very unpleasant sleep in 80 degree temps inside a sealed hotel room. Good chance will not stay here again
Jessica
August 17, 2025
Great location! Staff were very friendly and welcoming.
Services & Amenities
Most popular amenities
Restaurant
Skiing
Off-site
Spa
Additional charge
Massage room
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Bowling alley
Off-site
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Restaurant
Spa
Gym
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$40.00 (approx. OMR 15.405) Daily. Reservation not possible
Private parking
Additional charge
Valet parking
Additional charge
Front desk services
24-hour front desk
Lockers available
Express check-in and check-out
Luggage storage
Languages spoken
English
Food & drink
Snack bar
Halal meals provided
Off-site
Convenience store/kiosk
Bar
Room service
Health & wellness
Spa
Additional charge
Bowling alley
Off-site
Hair and beauty salon
Gym
Massage room
Body care
Skiing
Off-site
Public areas
No smoking in public areas
ATM
Elevator
Cleaning services
Dry cleaning
Additional charge
Facilities for children
Children's meals available
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Accessibility
Assistive listening devices
Braille signs
Stair-free main entrance
Accessible rooms available
Safety & security
Smoke detector
CCTV in public areas
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 16:00–03:00 the next day
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1991
- Renovated: 2014
- Number of Rooms: 459
Phone:+1-216-6969200
Email:gen-clescgenmgr-DL@marriott.com
Experience the best that Cleveland has to offer at the Cleveland Marriott Downtown at Key Tower. Offering a location matched by few others, our hotel in downtown Cleveland, Ohio, is on Public Square, across the street from the Huntington Convention Center of Cleveland. Check into our hotel, which is steps from the Rock and Roll Hall of Fame & Museum, Rocket Mortgage FieldHouse, Great Lakes Science Center, and FirstEnergy Stadium. Settle into our spacious hotel rooms or suites, where plush bedding and stunning views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal in Il Venetian or The Greatroom. Host your next event at our hotel in downtown Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom. Enjoy creative, inspired cuisine and thoughtful, intuitive planning partners committed to partnering on successful, memorable events.
Frequently Asked Questions
What are the check-in and check-out times at Cleveland Marriott Downtown at Key Tower?
Check-in time at Cleveland Marriott Downtown at Key Tower starts at 16:00-03:00, and check-out time is by 11:00.What are the check-in and check-out times at Cleveland Marriott Downtown at Key Tower?
Does Cleveland Marriott Downtown at Key Tower have a pool?
No, Cleveland Marriott Downtown at Key Tower does not have a pool for guests.Does Cleveland Marriott Downtown at Key Tower have a pool?
Are pets allowed at Cleveland Marriott Downtown at Key Tower?
Yes, pets are welcome at Cleveland Marriott Downtown at Key Tower, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at Cleveland Marriott Downtown at Key Tower?
How much does it cost to stay at Cleveland Marriott Downtown at Key Tower?
Room prices at Cleveland Marriott Downtown at Key Tower vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Cleveland Marriott Downtown at Key Tower?
How to get to Cleveland Marriott Downtown at Key Tower from the nearest airport?
The nearest airport is Cleveland Burke Lakefront Airport, located about 22 mins from hotel on foot (1.6 km) away.How to get to Cleveland Marriott Downtown at Key Tower from the nearest airport?
What’s the cancellation policy at Cleveland Marriott Downtown at Key Tower?
The cancellation policy at Cleveland Marriott Downtown at Key Tower depends on your room type and booking terms.What’s the cancellation policy at Cleveland Marriott Downtown at Key Tower?
About This Property
| Nearest Airport | Cleveland Burke Lakefront Airport |
|---|---|
| Distance to Airport | 1.6KM |
| Nearest Train Station | Cleveland Lakefront Station |
| Distance to Train Station | 1.29KM |
| Average Price From | OMR145 |
| Hotel Star Rating | 4 |