The Interlude

The staff is welcoming, helpful, and attentive. The unique refurbished prison cells offer a memorable stay. The accommodation also features a spectacular pool, a wine bar, and a stocked bar fridge.

I have mixed feelings about this property. We wanted something special for a significant anniversary. Thought staying at Pentridge might be it. We booked the Interlude Suite, loved the atmosphere. Room was made up of 4 old cells and this was great. However, there were things that irked. Great coffee machine but nowhere to heat the milk to put in your coffee. Not sure if we just couldn’t figure it out, but we didn’t seem to be able to isolate the lightning i.e. when the light was on in the lounge area it was also on in the bedroom. Not great for someone going to bed earlier. On the first morning the shower totally flooded the bathroom and went down onto the carpet. We were offered another room but couldn’t be bothered moving and it was fixed after we reported it. Be aware you need to climb over your partner to get in/out of bed. No walking space around bed. Decor looked good but somehow not really functional. For breakfast we had eggs benedict and poached eggs. The eggs were hard not runny. The wait person did say she would have changed for us. Next morning pancakes were delicious. Pool fantastic. Staff great. Parking good. Transport close.

Great concept and the rooms are well done, some staff were ok but check in staff are shared between Adina and Interlude, they weren't helpful or knowledgeable. More than once when we asked questions, we were sent to someone else who then also may not have answers. Biggest disappointment was some things are very different to what's advertised. We were looking forward to enjoying time in the well-advertised Olivine Wine Bar, well too bad, despite it being advertised as a highlight and open 7 days a week (opening days have changed since we were there, not before) it wasn't open. Interlude had no food or drinks available for the evening we stayed. We had to leave Interlude and go to the fast-food outlets in the external complex. We could exit Interlude and access the fast-food outlets from an internal complex door but to re-enter Interlude we weren't able to use the same door. Apparently for security reasons, so we had to exit the complex and walk back via dimly lit foot paths. Clearly the security being considered when this decision was made was not the security of paying guests. The pool was advertised as exclusive to Interlude guests and 35 degrees, it was not exclusive, no private time as advertised and speaking with another person there he'd measured the water temp as 27 degrees. It was cold. Breakfast was very good, great service and good food. All in all, a great concept very poorly executed and very little concern for providing what is advertised to the paying guest.